Kevin Dwinnell's dashboard

Kevin Dwinnell replied on November 20, 2009 02:37 to the question "I can't switch to the traditional Christmas theme as listed in the pick a boom tutorial. Why does mine not give me the option to change between Christmas and Traditional Christmas themes?" in Brand Thunder:

Jenni:

You will get the option very soon, hopefully tomorrow. You've identified a glitch/oversight on our part. In preparation for the update to our Christmas theme, we updated the tutorial forgetting that the current live product would point to the same tutorial.

Hopefully, you'll think of it as a sneak preview. :-) When we push the new version (I believe it's slated for tomorrow), you should get an "update" reminder from Firefox. Accept the update and you'll have the new option.

Sorry for the confusion.

Kevin Dwinnell replied on November 14, 2009 18:13 to the question "Links are opening up new windows instead of tabs." in Brand Thunder:

Thanks for reporting this. We've started to see similar behavior elsewhere, and it seems to have just started. We're starting the investigation now.

Kevin Dwinnell replied on October 30, 2009 23:46 to the problem "BT causing problems" in Brand Thunder:

Thanks, let me see what I can find.

Kevin Dwinnell replied on October 29, 2009 01:10 to the problem "BT causing problems" in Brand Thunder:

OK, this should not be happening. Sorry to ask for more details but we need to troubleshoot quickly and this info will help.

What version of Firefox are you running? What operating system are you using? What other Firefox extensions are you running (if it's a long list, this may help get it to us https://addons.mozilla.org/en-US/fire...)?

Appreciate the additional help.

Kevin Dwinnell replied on October 24, 2009 02:39 to the question "Status Bar Text Color Change?" in Brand Thunder:

Joe:

Sorry, you're right. I didn't follow through on this appropriately.

I do have another question. Would you be willing to install this extension:
https://addons.mozilla.org/en-US/fire...

To get us a list of all your extensions? Or let us know what you're extensions running.

In Canvas, a Boom! that adds photos to your browser, we've seen some collision points with some graphically oriented extensions. This shouldn't happen but does and then it's a matter of finding the problem spot and resolving. With that list, we can start the troubleshooting process.

No idea how long a fix might take, but I know we are starting to look at the LFG code, so timing would be good.

Kevin Dwinnell replied on October 21, 2009 23:21 to the question "Canvas doesn't display anything" in Brand Thunder:

A "blank canvas" is not our intended goal. Sorry to hear, this is definitely non-standard behavior.

Some additional details would help our developers. What OS are you running and what version of Firefox? Any other themes, or Personas or visual-type extensions that you think might create a collision? Finally, a screen shot is always helpful.

The more details we have, the better chance we have to recreate the issue. Thanks for reporting it and sorry again about the experience so far.

Kevin Dwinnell replied on October 13, 2009 01:57 to the question "Status Bar Text Color Change?" in Brand Thunder:

Which version of Firefox and what OS are you using? It is a darker theme, but it should be usable and not gray on gray. (I'm on a Mac and the status bar is a deep red/black gradation.) Hope to have a better answer once we get the additional info.

Kevin Dwinnell replied on October 05, 2009 22:49 to the question "My pictures only show up when I am using Firefox's Walnut theme. They will not show up on the Default or any other themes." in Brand Thunder:

We're starting to see some collision points with other extensions. Most frequently if both Personas and Canvas are running they both try to sit in the same space and that causes problems. The unfortunate work around is to uninstall Personas. I'm not sure if this is the same thing with the Walnut theme, that somehow it's linked with Canvas and vying for the same resources.

We are going back to the QA labs to do a deeper dive on why and where the conflicts are occurring. If you'd like to share the extensions you're running, that'd be a big help.

Sorry you're encountering a problem.

Kevin Dwinnell replied on August 18, 2009 23:27 to the question "Adding space for pictures??" in Brand Thunder:

In the Tutorial http://brandthunder.com/canvas/firstr... we have this suggestion:

More Space for MY-PIX:

If you want more vertical space for your photos, try adding an "empty" toolbar. Right-click on the Canvas toolbar, Select "Customize" and then Click "Add New Toolbar." Name the toolbar, then Click "OK" and a blank toolbar will appear. You must add at least one icon from the menu, do this by Clicking an icon, then Drag and Drop it in the blank toolbar. Repeat to add even more vertical space or Click "Done." To remove, go to Customize again and Click "Restore Default Set" and the extra toolbars will disappear.

That should remain each time you restart. We're looking at a more elegant solutions in our next version, hopefully this will suffice in the mean time.

A comment on the question "Canvas - What features would you like to see added or changes should be made? Your input is extremely valuable." in Brand Thunder:

Brandon: Thanks for the feedback, and we are trying to solve the technical issues that would allow us to offer that feature.

In the meantime, there are some workarounds that can be found in our Tutorial and FAQ.

In the Tutorial http://brandthunder.com/canvas/firstr..., scroll to the bottom of that page for some creative solutions.

In our FAQ (http://brandthunder.com/canvas/faq.php), we have this info: With all the flexibility of positioning, tiling and adding color, you can create very unique and cool experiences. To create an image that'll fit into the browser theme with little adjustment, try using an image 200 pixels high and anywhere from 1,500 to 3,000 pixels wide. The width is variable depending on how wide you keep your browser. If you don't have a photo or image editor, try some of the free options on the web like Picnik, http://www.picnik.com/.

I hope one of these works for you, until we can simplify the process. – Kevin Dwinnell, on August 12, 2009 22:53

Kevin Dwinnell replied on August 05, 2009 16:09 to the update "Brand Thunder Unveils “Canvas” and the Ability to Add Any Photo or Image to Your Browser Theme with Just a Click" in Brand Thunder:

Hmm... Try right clicking in the browser area where toolbars normally appear and see if one of Brand Thunder's toolbars are listed there, but not checked. If so, click it to enable it.

If that's not the issue, then information like OS and Firefox version number will help and a screen shot would be useful as well. Then one of our developers can help out.

Kevin Dwinnell replied on August 05, 2009 16:02 to the update "Brand Thunder Unveils “Canvas” and the Ability to Add Any Photo or Image to Your Browser Theme with Just a Click" in Brand Thunder:

Click on the "B/T" button in the Memorial Day Boom! toolbar. You'll see an option that says "Pick a Boom!" hover over that and you'll see all the Booms! you've installed, choose Canvas from that list.

That should work. Good luck!

Kevin Dwinnell replied on July 15, 2009 00:44 to the question "Is it possible to add scene in Natural Boom theme?" in Brand Thunder:

If you are still looking for the capability to add your own image to the browser theme, check out http://brandthunder.com/canvas The Canvas product has the functionality you wanted.

Kevin Dwinnell replied on June 26, 2009 20:35 to the question "can i use multiple pictures on my cANVAS" in Brand Thunder:

Jairo, sorry that functionality is not available at this time. But it is on the list of how we'd like to improve the product.

Kevin Dwinnell replied on June 07, 2009 01:34 to the praise "Barks UP" in Brand Thunder:

Thanks for letting us know! And we hope you continue to enjoy it.

Kevin Dwinnell replied on June 07, 2009 01:33 to the question "I do not know where the 'manage' button is!!!?!?!?" in Brand Thunder:

It should be next to the Web Search box in the toolbar. If you're not seeing the toolbar, try right-clicking in the area the toolbar would be. It should reveal a list of toolbars and checkmarks will be next to the active ones. Look and see if Canvas is check marked, if it doesn't have a checkmark - click on it.

Otherwise, please send us a screen shot and our developers can take a look.

Also, it'd help in either case to get the browser version and OS.

Sorry for the extra steps, but this will help us recreate the issue and fix it.

Kevin Dwinnell replied on May 29, 2009 21:30 to the problem "HELP! No Toolbar" in Brand Thunder:

You may also try right-clicking in the toolbar area. It should reveal a list of toolbars, checkmarks will be next to the active ones. Look and see if one includes the name of the product you downloaded, if it doesn't have a checkmark - click on it.

Otherwise, the screen shots will be a big help.

Kevin Dwinnell posted an update in Brand Thunder on May 28, 2009 20:22:

Brand Thunder Unveils “Canvas” and the Ability to Add Any Photo or Image to Your Browser Theme with Just a Click

Brand Thunder LLC (http://www.brandthunder.com), the custom browser specialists, today announced the beta release of Canvas, a major advance in Internet browser personalization. This lightweight browser enhancement puts the look and feel of the browser fully in the hands of the user by allowing any picture on their computer, or any image on a web page, to be set as the theme for their Internet browser. Canvas is available for download at http://brandthunder.com/Canvas and represents the easiest method to customize the browser on such a personal level.

Kevin Dwinnell asked a question in Brand Thunder on May 28, 2009 01:10:

Canvas - What features would you like to see added or changes should be made? Your input is extremely valuable.

Canvas - What features would you like to see added or changes should be made? Your input is extremely valuable.

Kevin Dwinnell replied on May 12, 2009 01:17 to the praise "Need Philipines Theme" in Brand Thunder:

Tell us more! What would you like to see in a Philipines theme?

Or, if you feel this is a business opportunity, visit brandthunder.com and click the Contact tab and someone in business development will follow up promptly.