Kelly's dashboard

I so agree. It does say ADDITIONAL and it really means ANY or THE FIRST piece of luggage. Very confusing. The kicker is the website does not work. You have to print the page saying its down and they will honor the 10 rate at the airport. I don't mind paying for the luggage. I hear RyanAir does it. But RyanAir has NO negative responses on the BBB. I just want it to arrive with me. It arriving with me doesn't even bother me. Its the fact that (from what I read) no one gives a crap or does anything to get it back to you. I might as well go straight to Alabama and buy it back at the Lost Luggage store.