Ken's dashboard

Ken replied on August 14, 2009 10:17 to the question "password not working" in Postbox, Inc.:

I experienced a similar problem with the 3 gmail accounts that are imap, after 3-4 attempts of re-entering the password and restarting Postbox fixes itself. This happens periodically once every couple of weeks, it's hard to reproduce or pin down. But I'm confident it's a Postbox issue as I've used Mail.app and Thunderbird a lot in the past and they never had this problem.

Ken started following the problem "Sent mail not in Postbox Sent folder" in Postbox, Inc..

Ken started following the question "Resetting folders" in Postbox, Inc..

Ken marked one of keldster's replies in Diary.com as useful. keldster replied to the problem "I've lost an entry!! What happened.".

Ken replied on June 05, 2009 11:08 to the problem "Unable to preform any tasks" in Spymaster:

Same here, don't fix it too quickly my productivity is increasing

Ken started following the problem "Unable to preform any tasks" in Spymaster.

Ken started following the problem "Photoshop CS4 & Leopard Spaces do not get along" in Adobe.

Ken replied on January 02, 2009 12:52 to the idea "Diary.com application for the iPhone" in Diary.com:

We all love the iPhone here at Diary.com. We taken note of your feedback. In the meantime Diary.com works great on iPhone's Safari browser.

Ken replied on January 02, 2009 12:49 to the problem "i have forgotten my username and password?" in Diary.com:

Please use the contact us section on the site and include your email address and username and we'll try and resolve the problem for you.

Ken replied on December 01, 2008 16:01 to the problem "Problem in reseting password" in Diary.com:

If you can goto http://diary.com/home/contact_us, tell us the problem and include your username and email address we will look into it for you.

Let us know here when you have done it, so we can look out for it.

Ken replied on November 05, 2008 11:37 to the question "new entry button" in Diary.com:

When you type something in the text box and then click the "add entry" button it doesn't work?

Ken replied on November 05, 2008 11:35 to the question "new look for diaries..." in Diary.com:

Yes it should be there, if you aren't seeing it, a screenshot would help us and let us know what web browser you are using.

Ken replied on September 28, 2008 09:23 to the problem "Text box doesn't permit new line" in Diary.com:

That's a feature and happens on all browsers, by popular demand people wanted to create posts quickly by submitting it using the enter key. Your concern is noted and we'll review whether this is really what people want. Thanks for letting us know.

Ken replied on September 28, 2008 09:20 to the idea "Partial sharing of a diary" in Diary.com:

A feature to solve this problem is coming very soon, possibly next week!

Ken replied on September 26, 2008 11:07 to the question "i cant view my contacts shared diaries" in Diary.com:

No, this is for privacy reasons, you can only see the Diaries which you are invited to by the creator of the Diary. Your contact's Diaries are private to them and the contacts they are shared between. It's a closed network so to speak.

Ken replied on September 26, 2008 11:04 to the problem "A little bit of trouble with my email program" in Diary.com:

The problem should be fixed now, let us know if you have any more problems.

Ken replied on September 17, 2008 15:04 to the question "I really need to change the name of my diary." in Diary.com:

The feature to rename a Diary is on our list of features to roll out. In the mean time if you really need something changed, please log in and use the contact us form link found at the bottom of the website and we'll see what we can do.

As for deleting a Diary we still thinking hard about this one, the question is if a lot your friends contribute on a Shared Diary and you go and delete it, it might upset them as they will lose something they have written.

Ken started following the idea "Some functions I expect..." in Diary.com.

Ken replied on September 05, 2008 11:30 to the idea "Some functions I expect..." in Diary.com:

Hi fordchao,

1, View my diary on my mobile phone, and even add new entry.

We have have just added a feature to email into any of your Diaries, read about it here. So if you have an email enabled phone your sorted. We've found the site works really well on an iPhone and fairly usable on phones with fairly rich browsers. We hope to make it more usable on mobiles as time goes on.

2, RSS export, as Mike mentioned above. RSS feed of comments is also necessary.

I believe Richard has made a reply to this feature request here.

3, New order of comments of an entry. I added comments on my private diary entry, and I wonder if the oldest comment can be on the top. Or, users can choose which order?

Interesting because our input field for the comments is at the top it's natural to put the comments in that order. We'll certainly consider the option of the user having the ability to choose.

4, Delete diary entry, or re-edit an entry.

You can already delete any Diary entries and Comments that you wrote, just click the 'delete' link above the post or comment.

Hope this helps.

Ken