Kershnee's dashboard

A comment on the question "HTML files with file manager" in Yola:

Thanks Lee!!! – Kershnee, on November 12, 2009 11:35

Kershnee marked one of UK Duke's replies in Yola as useful. UK Duke replied to the question "HTML files with file manager".

A comment on the question "Photos Won't Upload on Yola" in Yola:

Hi Daniel - thank you for trying out these suggestions. What type of files are you trying to upload? Would you mind emailing me some of these files, so I can test this as well. Email the files to support@yola.com Attention Kershnee. Also, in the morning can you try again on your roommates computer as well. – Kershnee, on November 12, 2009 09:16

Kershnee replied on November 12, 2009 08:01 to the question "Photos Won't Upload on Yola" in Yola:

Hi Daniel,

I'm sorry to hear you are struggling to upload files and we would like to find out why this is happening. Please can you check the following:

1. I see you have tried with both FF and Chrome. Google Chrome is not currently a supported browser for Yola, and older versions are particularly problematic. Can you update to latest version of FF as well. Can you try IE and Safari as well.
2. What operating system are you using?
3. Check what version of Flash you have installed. In order to find out click this link. Please ensure you are using the latest version of Flash.
4. How are you connecting to the internet? (eg, from home, work, school, internet cafe etc)
5. If you have access to a different browser, computer or network environment please try to upload a file and let us know if the error still occurs or if you get a different result.
6. Please can you try logging out of your Yola account and clearing your browser's cache (this link has more information: How to clear your cache
7. Please can you make sure that your browser is set to accept cookies from Yola (this link has more information: How to accept cookies

Any additional information you can share with us will help us get to the bottom of this problem and find a solution. Thank you for working with us on this.

A comment on the question "Out of control HTML Editor Widget!" in Yola:

Thanks for letting us know which browser you are using. Would you mind sharing with us your code so we can investigate further. – Kershnee, on November 12, 2009 07:47

Kershnee set one of Jonathan Hitchcock's replies as an official response to "What will happen my webmail when I move my domain to Yola?" in Yola

Kershnee replied on November 11, 2009 14:33 to the idea "The best way i have seen to show pop up's..." in Yola:

Thanks Lee!!

Kershnee replied on November 11, 2009 12:04 to the question "Wont Delete??" in Yola:

Hi Kevin,

Are you able to edit these HTML widgets? If so, I would suggest removing the HTML code first, click ok and then try deleting the widget. If this does not work, please can you email me at support@yola.com Attention:Kershnee.

@Lee - thanks for helping with this as well.

A comment on the question "my headings are over lapping" in Yola:

Hi There - did Sanja's suggestions help you resolve your issue? If not, please let us know. We would really like to help you resolve this as soon as possible. – Kershnee, on November 11, 2009 11:07

Kershnee made a comment on "Wont Delete??", but it was removed. see the change log

A comment on the question "I'm Not Happy" in Yola:

Hi Donna - If you are still wanting to delete your account, here are the steps:

1. Log into your account.
2. On the "My Sites" page click on the link that says "Edit Profile".
3. Click on "Delete my account", this is a red box on the right hand side of your screen.
4. Click on "OK" and your account details, and any sites you created, will be permanently deleted from our system.

Please get back to me if this does not work for you. If you are willing to share with us why you have chosen to close your account, we would be most grateful for your feedback. – Kershnee, on November 11, 2009 10:59

Kershnee replied on November 11, 2009 08:38 to the question "how to let the world know about my website for free" in Yola:

Hi Harley,

Promoting your site has a lot to do with off page search engine optimization strategies. These strategies will develop backlinks to your website as well as increase traffic and your authority in your topic area. Here is a link to our tutorial, Promoting Your Site

You should also watch our webcast on this subject titled: "Introduction to SEO. Watch it on Yola.tv

If you are looking at adding a chatroom to your site, you can use one of these options:

You can add a chatroom widgets by using the Widgetbox Gallery, this is how:

1. Drag and drop a Widgetbox Gallery widget onto your page.
2. A dialog box will open, click on the 'chat' category.
3. Choose the chatroom that you would like to use on your site.
4. Customise the settings (remember to register on the related site eg. www.meebo.com, as you need to add your id).
5. Click on the green 'Get Widget' button and it will be saved and added to your page.
6. Save and preview your page to view the widget.

Alternatively you can add a chatroom by using an HTML widget and copying the code that they provide when you register on their site. This example shows you how to have a Meebo chatroom:

1. Go to: http://www.meebo.com/rooms/
2. Find or create your chatroom.
3. When you are done, copy the code.
4. In Yola, drag and drop an HTML widget onto your page.
5. In the HTML editor, paste the code from meebo.com

A comment on the question "I published my website - but it's not on the internet!" in Yola:

Hi Di - Glad to hear that you can now see your site and thank you for your kinds words. – Kershnee, on November 11, 2009 08:28

Kershnee replied on November 10, 2009 20:34 to the question "Trying to NOT Reinvent my wheels.... copy pages from yola pages to yola pages" in Yola:

Hi Gail,

It is not possible to copy and transfer pages between yola sites. However you can use the "save as" option within the same site.

If you ever need to copy all the elements of a page, you can quickly do so using the Save As feature. Duplicating a page is also sometimes a wise action to take, before making any significant changes to it. That way you will not have lost any of your work if something goes wrong, or you simply don't like the changes you've made. You can always delete the copy, and your original page will still be there to go back to.

Here's how you do it:

1. Navigate to the page you want to copy
2. On the Yola toolbar, click on the down-arrow next to the "Save" button.
3. Choose "Save Page As"
5. The "Save Page As" dialog box will pop-up asking you to name your new page, (and give you the chance to change the page heading, and decide whether or not to include the new page in your menu).
6. Click "OK" and you're done. The newly created page will now appear up in the Page drop-down arrow of page choices, so you can go back to it again if you chose not to include it in your menu.

A comment on the question "MS Word / Excel integration?" in Yola:

Thanks for your feedback, Ruhan!! – Kershnee, on November 10, 2009 09:55

A comment on the question "MS Word / Excel integration?" in Yola:

Yes, simply use the "Paste from Word" button (first button on second row of toolbar). So, if you have content that is stored on an MS Word document that you want to add to your site, simply click on this button. A dialog box will appear. Paste your MS Word content in the dialog box and click "OK". All hidden formatting will be removed from the MS Word content. Now you can safely copy and paste this content onto your site.

Also, if you already have text on your site that has been copied and pasted from MS Word or another source, you can use the tool on the second page to rectify this - http://html101.yolasite.com/stripping.... Simply follow the instructions listed on the page. – Kershnee, on November 10, 2009 09:44

Kershnee replied on November 10, 2009 09:19 to the question "MS Word / Excel integration?" in Yola:

Hi Ruhan,

No - we strongly advise against doing this!! When you copy and paste rich text directly from MS Word (or another word processor) onto your site, this brings along a whole lot of unwanted formatting that is not web friendly and can easily break your page. It can also cause your site to show up inconsistently in different browsers. The problem might not always show up immediately, but sometimes it happens after you save and navigate to a different page or log out and log in again. To avoid display and loading issues, the best alternative is first to paste your text into NotePad (in the accessories folder of your computer) and then paste it as plain text onto your Yola page. You can then use the Yola text editor to format your text as desired.

***Please note that this would be the case with any browser-based text editor you might use, not just Yola. It is a universal website building problem.***

For more information on this, see this excellent tutorial: Tutorial

You can also use this Text Editor to format and spell check your text and strip out MS Word code. It will generate valid markup which you can safely paste into the Yola site builder.

A comment on the question "How do I load PDF files onto my site?" in Yola:

Excellent, Claire. Please let us know if we can be of any more assistance. I am sure Sanja will be glad to read this :) – Kershnee, on November 10, 2009 08:33

Kershnee replied on November 10, 2009 06:37 to the question "My domain format is very different than others" in Yola:

Hi Danielle,

You and your friend have both chosen to publish your sites to a Yola subdomain. The URL of your sites will be www.mysite.yolasite.com

When you viewing the index page/home page of your site, your URL will www.mysite.yolasite.com

When viewing any other page on your site, your URL will display this page name as well. For example - If you are viewing a page called "history", the URL will be www.mysite.yolasite.com/history.php

A comment on the question "Why is the text on one of my pages misaligned?" in Yola:

Thanks for the additional input, Lee! – Kershnee, on November 10, 2009 05:50