Kevin's dashboard

Kevin replied on July 21, 2009 15:18 to the update "What Do You Like to See in a New Topaz Moment?" in Topaz Labs:

Thank you, Greg, for your valuable input.

Your No.7 is not a pipe dream, we plan to have Fusion Express function embedded in the Topaz Moment. :-)

Kevin

Kevin replied on July 20, 2009 21:45 to the problem "After Adjust update, PS CS3 crashes whenever I try to open a file. Second go around with this. :(" in Topaz Labs:

Hello Jen,

Please download and install Adjust v3.2.4 for Mac at this link:
http://www.topazlabs.com/src/topazadj...

Let me know if this fix your problem.

Regards,
Kevin

Kevin posted an update in Topaz Labs on July 14, 2009 19:32:

What Do You Like to See in a New Topaz Moment?

Hello Topaz Moment users,

We are going to re-design our Topaz Moment product, it will have a completely new User Interface among other things.

What do you like to see in the new Topaz Moment ?

Please send us your wish list, ideas, and suggestions. We appreciate and value your inputs greatly.

You can reply to this thread here or send emails to kevin.zou[at]topazlabs[dot]com.

Many Thanks,
Kevin
Product Development
Topaz Labs, LLC

Kevin replied on July 12, 2009 02:52 to the question "Thumbnails in Topaz Moment" in Topaz Labs:

Hello Vigil,

We have just started a new project to revamp Topaz Moment completely. Your inputs are very timely and valuable to us. If you have any other feature requests for the new Topaz Moment, please do not hesitate to let us know. You can leave us a note here, or send us an email (my email is kevin.zou[AT]topazlabs[DOT]com).

Best Regards,
Kevin Zou
Product Development
Topaz Labs, LLC

Kevin replied on July 07, 2009 21:55 to the update "Topaz Plug-ins Aperture Support Beta Available Now!" in Topaz Labs:

Topaz Fusion Express V1.0 is released. Anyone who is interested in the product can download the official version from our website at:

http://www.topazlabs.com/downloads/

Please check out our website for more product information on Topaz Fusion Express V1.0.

Thank You,
Kevin
Product Development
Topaz Labs, LLC

Kevin replied on July 03, 2009 23:22 to the update "Topaz Plug-ins Aperture Support Beta Available Now!" in Topaz Labs:

Great!

Happy holiday, and have a great weekend!

- Kevin

Kevin replied on July 03, 2009 22:31 to the update "Topaz Plug-ins Aperture Support Beta Available Now!" in Topaz Labs:

Hello Douglas,

I have uploaded an installer package for Topaz Adjust v3.2.4, you can download it at this link: http://www.topazlabs.com/src/topazadj...

First, run the uninstalladjust3 script in the package, and then run the installer. You should be able to double-click on the uninstalladjust3 to run it, if it does not, open Terminal app, and run the uninstall script in the Terminal as a shell script: >sh uninstalladjust3

Please let me know if this solves the Adjust3 problem for you.

Best Regards,
Kevin

Kevin replied on July 03, 2009 21:22 to the question "Re-Installing" in Topaz Labs:

Hello David,

Yes, it is possible to install Topaz plug-ins onto Paint Shop program. Topaz Photoshop plug-ins are supported on many host programs, including Paint Shop, Irfanview, GIMP, GraphicConverter. And now we have just added support for Aperture for Mac users.

Best Regards,
Kevin

Kevin replied on July 03, 2009 21:08 to the update "Topaz Plug-ins Aperture Support Beta Available Now!" in Topaz Labs:

You are welcome, Douglas.

Does the Topaz Adjust problem occurs when you try to save the result? What type of images (size, format) that you were processing using Adjust?

Feel free to drop us a line if you have any comment or suggestion on the beta version.

Happy 4th of July to you!

Regards,
Kevin

Kevin replied on July 03, 2009 18:30 to the discussion "Interested in Topaz Adjust plug-in for Apple Aperture?" in Topaz Labs:

You don't have to use Photoshop to use the Topaz plug-ins for Aperture. But, if you happen to use Photoshop, these Topaz plug-ins would work for Photoshop and in fact they are native Photoshop plug-ins.

If you just have Aperture, they should run on your Aperture as a plug-in through the Topaz Fusion Express.

It should only take a few minutes to get an email with trial license keys after you send your email to our system. Have you checked your Spam folder? Sometimes, the email could be placed there by the email client that you are using.

Regards,
Kevin

Kevin replied on July 03, 2009 17:10 to the discussion "Interested in Topaz Adjust plug-in for Apple Aperture?" in Topaz Labs:

Hello Douglas,

It is the same registration key for "Aperture plug-in" Topaz Adjust. The Topaz Adjust that you are running is the same Topaz Adjust for Photoshop, and it actually is installed under your Photoshop CS3/CS4 plug-in directory. And if you can also use it in Photoshop. The Aperture Fusion Express simply imports it into Aperture through a technique called emulation.

If you already have a key for Topaz Adjust, you should not need to enter another key; if you don't have Topaz Adjust installed before, you can get a 30-trial key for Topaz Adjust 3 from our website at this link: http://www.topazlabs.com/downloads/ (enter your e-mail address in the text box, trial license keys will be emailed to you).

Please let me know if this works for you.

Thank you,
Kevin

Kevin replied on July 02, 2009 23:02 to the discussion "Interested in Topaz Adjust plug-in for Apple Aperture?" in Topaz Labs:

I have a great news for Aperture users, after a long delay, our Topaz plug-ins for Aperture support is finally available. See the news announcement, and give it a try and let us know how do you like it.

http://getsatisfaction.com/topazlabs/...

Kevin posted an update in Topaz Labs on July 02, 2009 22:58:

Topaz Plug-ins Aperture Support Beta Available Now!

Topaz Fusion Express V1.0 Beta is released, and can be downloaded from our ftp site following this link:
http://www.topazlabs.com/src/topazfus...

Topaz Fusion Express is our solution to providing Aperture support. It is an Aperture edit plug-in that imports Topaz Photoshop plug-ins into Aperture, provides Aperture users the same image editing capabilities and user experiences that Photoshop users have had with Topaz Photoshop plug-in products.

Please give it a try and let us know your comments and product improvement suggestions.

Thank you,
Kevin
Product Development
Topaz Labs, LLC
kevin.zou(AT)topazlabs(DOT)com

Kevin replied on May 12, 2009 18:18 to the question "Using Topaz Simplify with GraphicConverter 6.4" in Topaz Labs:

Hello CaptJon,

Our latest Mac versions of Adjust (V3.2.3), Simplify (V2.0.4) and Clean (V2.0.0) all support GraphicConverter now.

Please download the latest version from our website and give them a try.

Best Regards,
Kevin

Kevin replied on May 08, 2009 18:55 to the problem "Topaz products crashing photoshop on an iMac" in Topaz Labs:

Hello Jim,

Sorry for the problem you are experiencing with Topaz products.

What version of Adjust that you are using? If it is NOT V3.2.2, you need to install Adjust V3.2.2.

Thanks,
Kevin

Kevin replied on April 29, 2009 15:35 to the problem "Adjust 3.2.2 Presets No Longer Match Version 2.6" in Topaz Labs:

Hello,

After making some side-by-side comparisons of the presets in 2.6 and 3.2.2, we did find that there are some small but noticeable differences between the resulted pictures of 2.6 and 3.2.2 using the identical preset. This is probably caused by the improved memory management in Adjust V3 which changed the block size slightly.

If you prefer the results of V2.6 presets, you can adjust the Strength setting inside the Adjust tab before applying V3.2.2 presets.

Best Regards,
Kevin

Kevin replied on April 26, 2009 15:26 to the question "SIMPLIFY IS NOT SIMPLE(IT'S NOT AVAILABLE TO PURCHASE) VIA MY COMPUTER SYSTEM?" in Topaz Labs:

Hello Jack,

Sorry about the ordering problem you had. We just launched a new website, and there were links on the new website that were broken. But it is all fixed now, you should be able to make your order from our website now. But If you still have problem, we can take your order directly if you send us an email at sales [at] topazlabs [dot] com.

Thank you,
Kevin

Kevin replied on April 26, 2009 15:19 to the question "about my version of topaz simplify" in Topaz Labs:

Hello Galen,

If you bought it on Apr 24, you probably have Simplify V1. You can check the version of your Simplify by going to Simplify, and select 'About' (in Simplify V1, this is a button on the main panel; for Simplify V2, it is a menu item inside Menu selection). V2 has many User Interface changes, for example, it added a Presets panel on the left side of the main window.

Regards,
Kevin

Kevin replied on April 26, 2009 15:06 to the problem "Download problems and interference with PS CS3" in Topaz Labs:

Hello, Sue.

If you can not open Photoshop CS3 and it prompts you for Key when you try to open PS CS3, it is asking you to provide PS CS3 Key, not Topaz's Keys.

Regards,
Kevin

Kevin replied on April 16, 2009 17:53 to the question "Should I wait to order mac simplify for the latest version?" in Topaz Labs:

The new Mac Simplify should be out by the end of this month, if you want to wait for it.

Regards,
Kevin