Kiat Huang's Profile

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Kiat Huang replied on August 20, 2009 18:45 to the problem "Oops! Laptop Messenger strap broken - need a replacement!" in Timbuk2:

Megan from Timbuk2's customer support replied already and offered to send out a replacement strap. Looking forward to getting it soon!

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Kiat Huang replied on August 20, 2009 16:10 to the problem "Oops! Laptop Messenger strap broken - need a replacement!" in Timbuk2:

Did a quick blog post on it as the picture I uploaded didn't show here.

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Kiat Huang reported a problem in Timbuk2 on August 20, 2009 15:53:

Oops! Laptop Messenger strap broken - need a replacement!
After only 2 months of use commuting (walking/train) the strap on my Laptop Messenger bag has broken - its one of the end pieces. I don't recall snagging it on anything. Looks like a manufacturing flaw. How do I get a replacement?