Kim Sharma's Profile

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Kim Sharma gave praise in Verizon on October 05, 2009 15:52:

Robert Durant at Verizon Customer Support ROCKS! :)
Robert Durant at Verizon FIOS (Billing and Services)

He was able to help me with all my billing issues, got the refund, called me back to check in and also provided me with reference numbers for the issues escalations internally he had initiated for me.

All within 10 minutes! :) Wow