koesbong's dashboard

koesbong asked a question in I Need to Read This on February 27, 2009 22:40:

Message on success/failed OpenID association

I was trying to associate my OpenID with my INTRT account. When redirected back to INTRT from my OpenID provider, there was no message telling me if the action was a success or a failure.

It'd be nice to have that :-)

koesbong replied on October 28, 2008 17:23 to the question "Cannot logon" in Vidoop:

Hi,

Sorry about the problem. If you have forgotten your secret categories, you can reset them by going here: https://myvidoop.com/recovery

Please let me know if you have any other questions.

koesbong replied on October 24, 2008 16:26 to the question "Firefox Addon" in Vidoop:

Hi,

Sorry about the problem.

Please check out this thread and see if it helps solve it: http://getsatisfaction.com/vidoop/top...

koesbong replied on October 24, 2008 16:25 to the discussion "mobile version of myvidoop login page" in Vidoop:

Thank you for expressing your interest. Be on the lookout for the mobile version of myVidoop in the very near future.

koesbong replied on October 22, 2008 17:32 to the idea "OpenID" in Get Satisfaction:

aye aye!

koesbong started following the idea "OpenID" in Get Satisfaction.

koesbong shared an idea in Get Satisfaction on October 22, 2008 17:11:

Feedback Widget: OpenID sign in support?

Hello,

Just wondering if there's a setting where OpenID login can be enabled on the Widget, instead of just username/password? :-D

koesbong replied on October 22, 2008 17:03 to the question "Why aren't I receiving my one-time PIN by email?" in Vidoop:

Did you try to do the email confirmation code? Who is your mail provider? Yahoo? Google? (please don't post your actual email address here). If you can send an email to myvidoop-fb@vidoop.com with the email you use to get confirmation codes, we can look into it.

koesbong replied on October 21, 2008 21:51 to the question "Cannot login" in Vidoop:

Hi,

Sorry about the problem. May I ask what email service provider you use?

koesbong replied on October 21, 2008 21:48 to the question "PASSWORD HELP" in Vidoop:

Hi,

Thank you for contacting us. You can find out more about how you can use myVidoop to remember all your passwords here: https://myvidoop.com/help/what-is-myv...

Please let me know if you have any other questions.

koesbong replied on October 20, 2008 17:13 to the question "charges" in Vidoop:

Hi,

To answer your question, yes, activation code can be sent to your email.

Please let me know if you have any other questions.

koesbong replied on October 20, 2008 17:01 to the question "Browser re-activation" in Vidoop:

Hi,

At this moment, browser activation is identified using a cookie.

Thank you for contacting myVidoop.

koesbong replied on October 20, 2008 16:59 to the question "Account deletion" in Vidoop:

Hi,

We are sorry that you are removing your myVidoop account. If you have any feedback on how we can improve our product, we'd like to hear it.

To remove your myVidoop account, sign in to your account, then go to Account > Privacy. You should see the Account Removal section towards the bottom.

Thank you for trying out myVidoop.

koesbong replied on October 20, 2008 16:56 to the question "Sign Out" in Vidoop:

Hi AC,

Thank you for compliment.

We always strive to improve the quality of our product and feedback from users like you help us achieve that.

Let me know if you have any other questions.

koesbong replied on October 17, 2008 19:48 to the question "No confirmation code received for phone" in Vidoop:

Hi kmcdade,

Sorry about that.

I was not able to reproduce this error. Do you mind trying it again? If you still experience the problem, please let me know, along with any specific details you could provide me (the incoming call number, time of call, etc).

koesbong replied on October 17, 2008 18:27 to the question "No confirmation code received for phone" in Vidoop:

Hi,

Sorry for the inconvenience.

When you try to confirm a voice phone number, you will receive a phone call which provides you with a 6-digit confirmation code for your phone.

Please let me know if this is not the case.

Thank you for contacting us.

koesbong replied on October 17, 2008 18:27 to the question "No confirmation code received for phone" in Vidoop:

Hi,

Sorry for the inconvenience.

When you try to confirm a voice phone number, you will receive a phone call which provides you with a 6-digit confirmation code for your phone.

Please let me know if this is not the case.

Thank you for contacting us.

koesbong replied on October 17, 2008 18:21 to the question "use my own domain" in Vidoop:

Hi Axel,

You can find more information on OpenID delegation here: https://myvidoop.com/help/what-is-del...

What you would need to do is delegate your subdomain to your myVidoop OpenID.

Please let me know if you have any other questions.

Thanks for contacting us.

koesbong replied on October 17, 2008 18:18 to the question "Unactivated browser message on signin" in Vidoop:

Hi,

We apologize for the inconvenience.

The way we activate your browser is by dropping a cookie in your browser. So when you delete your cookies, it gets unactivated.

Let me know if you have any other questions.

koesbong replied on October 17, 2008 18:15 to the question "Sign Out" in Vidoop:

Thank you for your feedback.

myVidoop does sign you out after a period of inactivity for your security.

Let me know if you have any other questions.