Dmitriy Kornilov's dashboard

Dmitriy Kornilov replied on May 19, 2009 16:51 to the question "How do I do the location settings on my Blackberry Bold?" in Qik:

Hi Gnocchi,

Qik for BlackBerry v0.1.4 and older does not collect your location information and does not share it as you streaming. The version that supports location feature is coming soon.

A comment on the question "Qik client on Blackberry 8900" in Qik:

There are various options, hopefully one of them should work:

APN: wap.cingular
Username for APN: WAP@CINGULARGPRS.COM
Password for APN: CINGULAR1

APN: isp.cingular
Left Username for APN and Password for APN blank.

APN: proxy
Left Username for APN and Password for APN blank.

APN: blackberry.net
Left Username for APN and Password for APN blank. – Dmitriy Kornilov, on May 13, 2009 09:51

Dmitriy Kornilov replied on May 09, 2009 12:27 to the question "How do I use QIK with a bb pearl over Edge?" in Qik:

Hi,

Select "Use 3G network" in Qik settings. There are no difference between GPRS or EDGE or 3G for Qik application.

Dmitriy Kornilov replied on May 05, 2009 19:04 to the question "Qik stops streaming on BB Curve; problems with 3GP, too" in Qik:

Kevin, you are welcome.

Actually, the video is under your profile, but it is displayed like it was posted under DimaKornilov profile because of web-server cache. You need to wait until the cache is updated. It should happen soon, no action is required from your side. Thank you for patience.

Video and audio data in the file is okay. But meta-data (also known as moov box) is missing. This meta-data is used by all 3gp players. If it is missing, 3gp players do not know how to play this file. In normal circumstances when you stop recording, Camera application appends moov box to the file and updates file header. It didn't happen in your case, and as result the video is not playable. Qik client was not aware about such situations and failed to stream this video. This fix will be included in the next build.

Dmitriy Kornilov replied on May 05, 2009 12:38 to the question "Qik stops streaming on BB Curve; problems with 3GP, too" in Qik:

Thank you for providing this video to us.
http://qik.com/video/1612763 - this is your video on Qik (36 min)

Some video and audio corruption appears in the video from time to time. These distortions are caused by both client and server issues. We are looking into it.

Dmitriy Kornilov replied on May 04, 2009 11:24 to the question "Qik stops streaming on BB Curve; problems with 3GP, too" in Qik:

Kevin,

If Video Camera application hangs, it can not re-encode the video file. This is why it is not viewed in any 3gp players. Please send your video file to blackberry@qik.com, I will try to convert it manually and upload it to your profile if it is possible. We also should detect and handle events like this in future versions.

Thank you.

A comment on the question "APN Settings Required" in Qik:

Barb,

For Verizon you do not need APN. APN is related only to GPRS / EDGE or UMTS networks.

Select "Use CDMA network" in Qik Settings and connection should be established.

Do you experience troubles with connectivity? – Dmitriy Kornilov, on May 04, 2009 10:51

A comment on the question "Help with blackberry 8900" in Qik:

Qik can run on EDGE. Check your TCP/IP settings.
If you need a help with settings, please provide your country and cellular operator. – Dmitriy Kornilov, on May 04, 2009 10:35

Dmitriy Kornilov replied on May 04, 2009 08:12 to the question "can i delete my qik videos" in Qik:

Launch 'Media' app and select 'Explore' menu. It will bring you to file browser where you can locate/view and delete your videos.

Dmitriy Kornilov replied on April 23, 2009 07:18 to the question "Not able to update to v0.1.10 on Blackberry Curve 8330" in Qik:

Sorry for inconvenience. v0.1.10 is not yet available for public download.
Current version is v0.1.4.
There was an issue with downloading that is now fixed.
Please try again to download from http://d.qik.com

Dmitriy Kornilov replied on April 16, 2009 12:05 to the question "BB 8350i support" in Qik:

Sorry for inconvenience,

0.1.8 does not support Wi-Fi selection and live streaming, because 8350i was recognized as 8300.
0.1.9 should fix these issues and device detection works fine. Please give it a try: http://qik.com/dl/362

We would like to get log files (they are located on SD card in folder BlackBerry). Please zip them and send to blackberry@qik.com

Thank you for understanding. Hopefully, one day we will support 8350i officially with your help.

A comment on the problem "blackberry storm cannot live stream" in Qik:

Hi Kent,

Alpha version of Qik for Storm does not compress media, so live is not possible at this moment. Bitrate of video is much bigger than network bandwidth :(

We plan to compress video in future versions. – Dmitriy Kornilov, on April 16, 2009 07:59

Dmitriy Kornilov replied on April 15, 2009 15:41 to the problem "Blackberry Curve - App Control Permissions" in Qik:

Select (1) "Set as defaults", (2) "Save", (3) "Close" in Edit permissions menu. Perhaps, you will be prompted to reboot.

Dmitriy Kornilov replied on April 15, 2009 15:10 to the question "BB 8350i support" in Qik:

Guys,

there is a test build http://qik.com/dl/355 (v0.1.8) that should support BlackBerry 8350i
It should work with Wi-Fi and iDEN networks.

If you want, give it a try and send feedback to blackberry@qik.com

Dmitriy Kornilov replied on April 15, 2009 09:45 to the question "storm issues" in Qik:

john, is the problem still here? You should upgrade to 0.1.4 from 0.0.6 as acedanger said.

Dmitriy Kornilov replied on April 14, 2009 10:26 to the problem "Facebook and Twitter statuses are not being updated." in Qik:

You are welcome.

Your input is very useful, we need to improve user experience in the next build.

Dmitriy Kornilov replied on April 14, 2009 10:23 to the problem "Facebook and Twitter statuses are not being updated." in Qik:

There are four icons on BlackBerry Storm main screen. The last one looks like a 'lock'. Touch it and it will change from "private" to "public" and the lock become unlocked. The next stream will be public.

Hope that helps.

Dmitriy Kornilov replied on April 14, 2009 09:57 to the problem "Facebook and Twitter statuses are not being updated." in Qik:

Thank you.

I have checked logs and see that you made 3 streams.

One of them is public (http://www.qik.com/video/1452823), others are private. In order to share video, you should made a public stream. Please try again to record a public video, we checked it and video is posted to Twitter successfully.

In order to share video to YouTube, you need to setup your YouTube account on this page: http://qik.com/profile/edit_networks and mark "Send all videos".

Dmitriy Kornilov replied on April 14, 2009 07:02 to the problem "Facebook and Twitter statuses are not being updated." in Qik:

Hi Nic,

Make sure that your twitter username and password are correct http://qik.com/profile/edit_networks.
Is "Tweet all videos" checked?
Note that your video shoud be public, because private videos can not be shared to twitter.

Please provide your username at Qik.

Dmitriy Kornilov replied on April 09, 2009 18:39 to the question "Qik broken on Blackberry 8300" in Qik:

Please check operation system on your BlackBerry (Options -> About)
It should be not lower than 4.3.xx.xx.
If you are running v4.2, you may upgrade.