Dmitriy Kornilov's dashboard

Dmitriy Kornilov replied on March 17, 2009 09:22 to the question "APN Settings Required" in Qik:

What is your mobile provider?
Have you subsribed for a data plan?

Dmitriy Kornilov replied on March 16, 2009 09:51 to the question "New Blackberry download broke a bunch of stuff." in Qik:

Please tell me APN settings you are trying to use (Options -> Advanced Options -> TCP/IP).
If you are using Qik v.0.0.11, you may setup APN settings in Qik app (see Setup menu), but if you want to use default settings, please leave all APN-related fields blank.

Dmitriy Kornilov replied on March 16, 2009 09:44 to the question "Help with blackberry 8900" in Qik:

Are you trying to connect via Wi-Fi or 3G?
If you are using 3G, please let me know your carrier's name.

Dmitriy Kornilov replied on March 11, 2009 19:45 to the question ""Application not supported" on my Nokia 6555." in Qik:

Please try the direct download link: http://qik.com/dl/180
Also please check that time and date is correct, it is important for signed application.

Dmitriy Kornilov replied on March 10, 2009 10:55 to the problem "BB Curve not live streaming it sends it after I sign in again" in Qik:

Sorry for delay. I'm checking your problem, it looks like this is firmware issue.
If BlackBerry OS v4.5 is available for your device, you can upgrade your handheld.

Dmitriy Kornilov replied on March 09, 2009 20:32 to the question "Qik application wont stop recording on Blackberry Curve 8310" in Qik:

Which key do you press when you want to stop recording?
Does this issue persist if you press 'Back' button (with arrow) when you want to stop recording?

Dmitriy Kornilov replied on March 08, 2009 13:09 to the problem "BB Curve not live streaming it sends it after I sign in again" in Qik:

The first thing to check is Video Camera settings. You must record in Normal mode (not MMS mode).

Video Format: Normal (240 x 180)
Folder: /Media Card/BlackBerry/videos/

If it doesn't help please provide your username to blackberry@qik.com

Dmitriy Kornilov replied on March 05, 2009 13:19 to the question "Ready to test Blackberry Storm client" in Qik:

To test private alpha-version of Storm client, please e-mail to blackberry@qik.com

Dmitriy Kornilov replied to "Uploading "non-streamed" videos", but it was removed. see the change log

Dmitriy Kornilov replied on March 02, 2009 09:29 to the question "How to unistall Qik from Blackberry 8900?" in Qik:

There are two ways to uninstall the application from the device:
1) When Qik application icon is selected, press menu button and select 'Delete'.
2) Go to Options -> Advanced Options -> Applications. Find Qik in this list, press menu button and select 'Delete.

Dmitriy Kornilov replied on February 24, 2009 15:53 to the question "No Connection to QIK on BOLD" in Qik:

In order to find logs, please connect the device to PC with USB cable , select 'Yes' to the question 'Do you want to turn on Mass Storage Mode? You might not be able to access some media files in this mode?" (if this question doesn't appear, please unplug USB cable and go to Options -> Memory and set property Auto Enable Mass Storage Mode When Connected: Prompt, then plug USB cable again).

After that you should have an access to /home/user folder of your BlackBerry handheld. There should be up to 20 qiklog*.txt files.

I hope this information will help.

Dmitriy Kornilov replied on February 24, 2009 15:35 to the question "No Connection to QIK on BOLD" in Qik:

Please send log files from the device to blackberry@qik.com
Log files location: /home/user/qiklog*.txt

Dmitriy Kornilov replied on February 24, 2009 14:49 to the question "No Connection to QIK on BOLD" in Qik:

Hi,

Here you can find APN settings for AT&T:
http://www.blackberryfaq.com/index.ph...

I suggest you to try following settings:
APN: proxy
Username for APN: [ blank ]
Password for APN: [ blank ]

Qik for BlackBerry stores commonly used APN settings and suggests it when possible. We take carrier specific information from public sources which may be out of date or incorrect. For correct APN settings please call your service provider.

Dmitriy Kornilov replied on February 16, 2009 09:09 to the question "Qik client on Blackberry 8900" in Qik:

Hi,

Sorry for inconvenience. The latest firmwares of Curve 8900 come with significant changes in Video Camera application, but we have a hot-fix for it.
Please install this build: http://qik.com/dl/285

Dmitriy Kornilov replied on February 12, 2009 09:02 to the question "error starting qik" in Qik:

Hi,

Are you using BlackBerry handheld?

Please check BlackBerry OS version (Settings -> Options -> About). At the moment, Qik supports BlackBerry OS v4.3, v4.5, v4.6. If you are using OS v4.2, you may want to upgrade your handheld software.

Dmitriy Kornilov replied on January 14, 2009 14:12 to the problem "Qik stopped working on Nokia 3120c" in Qik:

Hi vsri,

Sorry for inconvenience. Direct link to download is http://qik.com/dl/180
I would like to analyze logs from your device, this will help me to undestand what's wrong, perhaps incorrect TCP settings prevent the midlet to connect to our servers. Can you please run this application, try to login, quit the midlet, then transfer logs to your PC and send me to s40@qik.com

Log file is located in the same folder with videos and called qik.log.

Thank you.

A comment on the problem "error starting qik:symbol eventinjector $keycodeevent.not found" in Qik:

Please check that Options -> Advanced Options -> TCP and correct your APN settings.

Check this link:
http://www.blackberryforums.com/black... – Dmitriy Kornilov, on January 13, 2009 10:33

Dmitriy Kornilov replied on January 13, 2009 08:43 to the question "BB 8330: Error 907 Invalid COD ? 0.0.4" in Qik:

Great instruction!!!

Finally, we've fixed the bug with 'Invalid COD' message, and users can download 0.0.4 from http://d.qik.com via browser.

Dmitriy Kornilov replied on January 13, 2009 08:41 to the problem "0.0.4 won't download on Blackberry Bold" in Qik:

This bug is fixed.

Dmitriy Kornilov replied on January 13, 2009 08:36 to the question "startup error on Blackberry 8310" in Qik:

Hi,

This error means that you have OS 4.2 or lower (check Options -> About). Qik for BlackBerry 0.0.4 designed for OS v4.3, v4.5 (Curve/Pearl) and v4.6 (Bold).

You need to upgrade to OS v4.3 or v4.5 to use Qik.