Krista's dashboard

Krista replied on December 09, 2009 17:04 to the question "Is there CSS coding for Snapvine?" in Snapvine:

Hey this is Krista from Snapvine. Sorry, but it's just html. I'll pass along your suggestion though!

Krista replied on December 07, 2009 17:12 to the problem "cannot see snapvine on profiles." in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

If you still can't see the Snapvine Voice Player on people's pages, it's probably the player itself, not you. Other html in their profile could be interferring with the Snapvine html codes making it show up that way. To fix it, the person can repost their Snapvine Voice Player in another section of their profile w/o any other html.

Krista replied on December 04, 2009 17:54 to the problem "Snapvine hotline problems. Help?" in Snapvine:

Hey this is Krista from Snapvine. Are you still having trouble? If so, please write to me at support-inbox@snapvine.com with step by step directions on what exactly you are doing and what is happening each step. Then I'll take your directions and follow them exactly so I can troubleshoot it for ya. Also give me a link to your Snapvine page.

Krista replied on December 04, 2009 17:53 to the question "I tried to call the snapvine hotline, but it intercepted with another user?" in Snapvine:

Hey this is Krista from Snapvine. Are you still having trouble? If so, please write to me at support-inbox@snapvine.com with step by step directions on what exactly you are doing and what is happening each step. Then I'll take your directions and follow them exactly so I can troubleshoot it for ya. Also give me a link to your Snapvine page.

Krista replied on December 03, 2009 19:20 to the question "Why isn't there an option to delete a voice blog post?" in Snapvine:

Hey this is Krista from Snapvine. To delete an entire blog and all of its posts, go to the “Home” tab and within the blog, click “settings.” Then check the box to delete this blog. That will delete all of the posts within that blog.

If you only want to delete one of the posts in a certain blog, click on the blog title from your home page. Find the post you want to delete and click on its title. Then click “Delete Post” and you’re done.

If you have any other questions, let me know!

Krista replied on December 01, 2009 16:23 to the problem "Why is Snapvine not recognizing me?" in Snapvine:

Hey this is Krista from Snapvine. Why don't you write to me at support-inbox@snapvine.com and include a link to your Snapvine profile, voice blog, and also a link to your message showing "new user." Once I have these details, I'll look into it and get back to you.

Krista replied on December 01, 2009 16:20 to the question "CREATE CUSTOM WIDGET/SKIN" in Snapvine:

Hey, this is Krista from Snapvine. We were asking for user created skins for a while, but we are no longer taking submissions. Sorry! We have a lot of cool skins to choose from, I hope you find one you like.

Krista replied on November 23, 2009 17:09 to the question "Designing skins and applying them to the player?" in Snapvine:

Hey Greg. Thanks for your interest, but unfortunately we don't have the option of uploading your own skins. Hopefully you guys can find one that works!

Krista replied on November 23, 2009 17:05 to the question "TOP FRIEND LIST" in Snapvine:

Hey this is Krista from Snapvine. Thanks for sharing your idea! We always like to hear what people want to see on Snapvine.com. I will pass along your thoughts!

Krista replied on November 05, 2009 16:52 to the question "Can I save voice comments from snapvine to my PC?" in Snapvine:

Don't know what changes might be made in the future, but thanks for your interest! I'll pass it on.

Krista replied on October 21, 2009 15:41 to the problem "Temporary Codes Not Working" in Snapvine:

Hey this is Krista from Snapvine. It looks like the temporary codes were down while we were gone over the weekend. I’ve tested them and they seem to be working as they should. Sorry they didn’t work over the weekend!

Krista replied on October 21, 2009 15:40 to the problem "Can't make voice comments" in Snapvine:

Hey this is Krista from Snapvine. It looks like the temporary codes were down while we were gone over the weekend. I’ve tested them and they seem to be working as they should. Sorry they didn’t work over the weekend!

Krista replied on October 08, 2009 16:03 to the question "aaaaaahh some help!! please" in Snapvine:

Hey this is Krista at Snapvine.I'm sorry you're having trouble with your pic. When you're adding a photo, make sure your photo is in JPEG format and under 4MB.

If you're still having trouble, get back to me with details. Tell me step by step what you're doing and what is happening.

Krista replied on September 30, 2009 16:27 to the question "Need help" in Snapvine:

Hey Jeff. Let's look into this a little more. Go ahead and send me an email to support-inbox@snapvine.com and tell me the following:

1) The internet browser and version you're using
2) What version of Flash are you using?
3) Are all of your cookies enabled? (that's one of our system requirements)
4) The URL of your Snapvine profile
5) Which comment(s) are you getting that error when you try to play them?
6) Anything else you think would be helpful for us to research with

So again, please include your answers to these questions in your email to support-inbox@snapvine.com and we'll look into this for you.

Thanks!

Krista replied on September 29, 2009 15:27 to the question "I really can't figure it out how do I get a myspace code for this?" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

Log into Snapvine.com and click on Widgets.
From there click on the widget you want.
Then pick your favorite skin.
Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

Krista replied on September 28, 2009 18:55 to the question "Need help" in Snapvine:

Hey this is Krista from Snapvine. I’m sorry you were having trouble! Are you still experiencing this? If so, please get back to me with details on what you are doing and what exactly is happening each step of the way.

Krista replied on September 28, 2009 18:54 to the question "Im very aggravated" in Snapvine:

Hey this is Krista from Snapvine. I’m sorry you were having trouble! Are you still experiencing this? If so, please get back to me with details on what you are doing and what exactly is happening each step of the way.

Krista replied on September 11, 2009 16:11 to the question "How Do I Put My Voice Comments Box ON Gaia" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

Log into Snapvine.com and click on Widgets.
From there click on the widget you want.
Then pick your favorite skin.
Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

Krista replied on September 09, 2009 15:37 to the question "how do i add my personal intro recording to my fubar page?" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

1) Log into Snapvine.com and click on Widgets.
2) From there click on the widget you want.
3) Then pick your favorite skin.
4) Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

A comment on the problem "Why can't I access my account?" in Snapvine:

Hey Spirit Child. Why don't you send me an email with your snapvine URL and your login email so I can look into it for you. support-inbox@snapvine.com – Krista, on September 09, 2009 15:35