Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    Kristen reported a problem in notify.me on September 25, 2008 07:33:

    Kristen
    Account Settings - Birth Year and Gender fields
    Under 'Account Settings', I entered an invalid birth year (1800) which notify.me did not accept (good). However, 2 things...

    - Years such as 2008 and 2009 were accepted. If only I were that young. ;)
    - When prompted to enter a valid year, I noticed that the gender changed from the male/female radio buttons to a textbox with the value 2.
  • idea

    Kristen shared an idea in notify.me on September 25, 2008 07:28:

    Kristen
    Sources - Selecting/Deselecting Feed Delivery Options
    When you add a feed, I guess they all automatically default to IM? I think you should be able to select this at the time the feeds are added instead of having to change this through the Account page.

    Also, let's say the IM icon is selected for a particular feed. If you click on the IM icon, it becomes deselected and no icon is selected, yet it seems to still default to IM. Can you either disallow none to be selected?, or better yet, allow it but maybe add a warning message that none are selected? Perhaps people might want to leave the feeds there (i.e. not delete them) but want them inactive for the time being.
  • idea
  • idea

    Kristen shared an idea in notify.me on September 25, 2008 07:18:

    Kristen
    Icons/Message on 'Add an Instant Messaging Destination' page
    After clicking Google Talk on the first 'Add an Instant Messaging Destination' page, I found it a little confusing that I saw the same message 'Click on your Instant Messenger Client's logo/name for instructions on how to configure your IM account:' at the top of the next page along with the same icons.

    Yes, it IS nice that you can access any of the other IM Clients from each client setup page, but I would change this a little. The first thing I thought when I saw the same message and icons on the next page was 'But I already did that!' Some suggestions to be taken or left:

    - Leave the instruction line and icons, but make them appear so that they are more part of a menu bar, not part of the main page.
    - Ditch the instruction line and make the icons smaller so that they are not the first thing you see when the page loads.

    Also, just another side note. This message seems awfully wordy to me. 'Click on your Instant Messenger Client's logo/name for instructions on how to configure your IM account:'
    What about removing 'logo/name' and changing it to something like...
    'Click your Instant Messenger Client for instructions on how to configure your IM account: '
    Users should still understand. :)
  • idea

    Kristen shared an idea in notify.me on September 25, 2008 06:26:

    Kristen
    Case Sensitivity Message for SMS Validation Code
    I think you guys should make some reference to the SMS validation code being case sensitive. (I'm assuming it is intentionally case sensitive.)
  • problem

    Kristen reported a problem in notify.me on September 25, 2008 06:15:

    Kristen
    Sources - Inactive SMS link to send to phone
    Under Sources on the Account page, the SMS icon is unclickable for all feeds. (I am able to select IM and Email okay, but cannot select SMS.)
  • problem

    Kristen reported a problem in notify.me on September 25, 2008 06:06:

    Kristen
    SMS Setup - Header information in validation code
    During SMS setup, I received the SMS message with my validation code, but it included unwanted header information in addition to the validation code.

    This is the message I received:

    (validation code Content-Type:text/plain; charset=UTF-8; format=flowed) 6bzvb