Kristin's dashboard

Kristin replied on September 15, 2009 17:30 to the problem "Flights that cross the international date line west-to-east are not handled well" in TripIt:

Thanks for letting us know. Timezones are always a bit tricky especially when crossing the international dateline. I'd love to take a look at your account and investigate further. Can you please contact me at support@tripit.com? Thanks.

Kristin replied on September 10, 2009 00:20 to the question "how do i delete my account" in TripIt:

Happy to help. Can you please contact me directly at support@tripit.com? Thanks.

Kristin replied on August 20, 2009 22:22 to the idea "It should be possible to delete or disassociate one half on a round-trip airline itinerary" in TripIt:

Thanks, Ethan. Handling itinerary updates, duplicates and cancellations is definitely on our radar. I'll be sure to pass along your feedback. With respect to separating segments of a round trip ticket, the only thing I can suggest is copying the entire flight reservation to a new trip first. You can then remove the segments from the respective trips using "Options/Edit" on the flight objects from the main itinerary page and then 'Remove' on the individual segment. Hope this helps somewhat.

Kristin replied on August 07, 2009 15:27 to the question "Business Requirement." in TripIt:

Can you please contact me directly at support@tripit.com? Happy to help.

Kristin marked one of Rob Scurr's replies in TripIt as useful. Rob Scurr replied to the problem "No dates/times on iphone app".

Kristin marked one of Liz Lawley's replies in TripIt as useful. Liz Lawley replied to the idea "Provide access to other people's shared trips on iPhone".

A comment on the problem "No dates/times on iphone app" in TripIt:

Much appreciated, Ray. We're investigating the issue on our end. And, thanks for all your troubleshooting efforts. – Kristin, on July 07, 2009 00:14

Kristin replied on July 03, 2009 21:59 to the problem "No dates/times on iphone app" in TripIt:

Can you please contact me directly at support@tripit.com? I'd like to investigate. Thanks.

Kristin replied on June 22, 2009 16:08 to the question "Managing an extended road trip" in TripIt:

For now, you can only specify a primary destination when creating a trip. However, if you have more than one destination, you can add plans (such as maps, directions, activities and notes) on the days you'll be arriving at new locations. This will update your daily locations accordingly and our features like Who's Close and your Location Stream will accurately reflect your locations during your trip. The ability to specify multiple destinations when creating trips is on our radar.

Kristin replied on June 19, 2009 15:43 to the problem "Incorrect time being mapped from Tripit to ical" in TripIt:

Great! Thanks for the follow up, Hank.

Kristin replied on June 19, 2009 15:03 to the problem "Incorrect time being mapped from Tripit to ical" in TripIt:

Do you change your calendar's timezone settings when you travel to reflect the local time zone? If so, then you should keep your calendar feed setting configured to respect time zones. Otherwise, you can simply ignore time zones for your calendar feed via "Settings/Publishing your data"(http://www.tripit.com/account/edit/se...). To do this, deselect "Automatically adjust time zones in your calendar feed..." under "For yourself/Calendar feed".

Let me know if you have further questions. Thanks.

~Kristin

Kristin replied on June 14, 2009 22:51 to the problem "Trip details won't show on iPhone app" in TripIt:

Thanks for alerting us. We believe we have fixed the issue. The app should work now if you do a manual sync from your phone. Please let me know if the issue persists. Our apologies for the inconvenience.

Sincerely,

Kristin

Kristin replied on June 05, 2009 17:03 to the question "How do you add Mileage Details to Journey Legs?" in TripIt:

For now, mileage is associated with flight objects only. I'm happy to pass along your feedback to the rest of the team.

Are you hoping to boost your travel stats? If that's the case, could you please contact me at support@tripit.com so we can take a look at a specific trip in your account? Thanks.

Kristin replied on May 29, 2009 13:59 to the idea "I'd like to add "contacts" to a trip" in TripIt:

It's a great idea, just not the top of our priority list. I'll be sure to give the team a friendly nudge. Thanks.

Kristin replied on May 29, 2009 13:52 to the idea "I'd like to be able to add "tasks" to a trip or be given gentle reminders of things that I need to do." in TripIt:

I like it! I'll pass it along. Thanks, Chris.

Kristin replied on May 28, 2009 03:52 to the problem "It would be great if TripIt had duplicate detection for flights." in TripIt:

On our radar, Chris. :) I'll be sure to pass this along to the rest of the team. Thanks.

Kristin replied on May 26, 2009 17:05 to the problem "Using MAPS with Tripit abroad/offline" in TripIt:

For now, since we display maps using the iPhone maps application, you do have to be online. I'll be sure to pass along your feedback to the rest of the team so we can consider it when making future enhancements. Thanks.

Kristin replied on May 18, 2009 17:02 to the problem "No support for offline trip access in TripIt for iPhone" in TripIt:

Indeed!

Kristin replied on May 16, 2009 17:17 to the problem "No support for offline trip access in TripIt for iPhone" in TripIt:

This is a known issue and is not currently working as designed. Keep an eye out for the 1.2 update which should fix the issue. Should be available in the App Store soon. Sorry for the inconvenience. And, thanks for your patience, Jason.

Kristin replied on May 16, 2009 15:20 to the question "Trip mileage over 95% too low" in TripIt:

Happy to look into it. Can you contact me at support@tripit.com? Thanks!