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Kwis Jones replied on November 14, 2009 08:41 to the problem "Purchased Spotify track not appeared in 'Purchases'" in Spotify:
Great customer service by both Spotify/7Digital. That's a great way to stop people file sharing for free. Not! We try to buy and they make it such a poor experience that we may think of going back to the old free download ways, where we don't risk our money. Come on Spotify/7Digital get it sorted. Also having to ask customer service questions on a 'forum' without having a dedicated customer service site from either Spotify, or 7Digital is not good. Like I say, they take our money, we would like a proper service in return; otherwise, its back to Limewire and Piratebay etc. Their choice!!!!-
Kwis Jones replied on November 07, 2009 20:51 to the problem "Purchased Spotify track not appeared in 'Purchases'" in Spotify:
Hi
I have had problems with this system. I received no purchased album in the purchase section of the GUI, or any sort of receipt in my email. Great first time experience of buying stuff off Spotify. Don't think I'm going to be doing it again. Back to Amazon I think!!!! -
Kwis Jones replied on November 07, 2009 20:46 to the question "Bug in Purchasing Albums?" in Spotify:
Hi Nigel
I have had a purchasing problem too. I actually don't even know if I was charged for something I was trying to buy. Not very impressed with this system at all! Hope your problem was sorted out.
kwisj -
Kwis Jones reported a problem in Spotify on November 07, 2009 20:42:
Could not seem to purchase an album. Don't know if I have been charged!!Hi. I tried to by an album tonite for the first time, ( 7/11/09), at about 9pm, (Lolita Storm GFSU). I entered my card details into the little window, pressed the buy button, and nothing happened. The card purchase window went blank. I tried again, and the same thing happened . I checked in the 'purchases' area of my account, and there is nothing there. I'm not very impressed with this as I don't know if i have been charged, once, twice, or not at all. Please could you check this out.
Kwisj
Kwisj
