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A comment on the problem "Fake accounts being created with my email addresses" in Twitter:

Thanks. I appreciate you taking the time to help! – Christa, on June 03, 2008 14:17
Lane replied on June 03, 2008 01:22 to the problem "Fake accounts being created with my email addresses" in Twitter:

I think e-mail verification is an excellent idea and I'm going to bring it up with the team.

Christa, please note that I responded re: copyrighted image and we'll be looking at your other request today as well. Thanks for being so patient.

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Lane replied on May 08, 2008 20:44 to the problem "Twitter hacked?! Film at 11." in Twitter:

Thanks for reporting this issue. The team's been alerted and is looking into it.

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Lane marked one of Jason Goldman's replies in Twitter as useful. Jason Goldman replied to the question "What is Twitter's stance toward abuse?". Lane and 10 other people think it's one of the best replies.