Laura's dashboard

Laura replied on December 11, 2009 19:28 to the question "weblog with four sidebar columns?" in Six Apart:

Hi Robert,

It looks like you signed up for TypePad Blog Services with this same question and we replied to you just now, so please check your email.

For general reference, yes this can be done, using Advanced Templates, which are available in the Pro/Unlimited subscription plan.

http://help.sixapart.com/tp/us/overvi...

Thanks,
Laura

Laura set one of Laura's replies as an official response to "Need advanced template guru asap - Will pay!" in Six Apart

Laura replied on October 01, 2009 18:32 to the question "Need advanced template guru asap - Will pay!" in Six Apart:

Hi Christopher,

The TypePad One team provides design and Advanced Template services of this nature and we are in communication with you in our help ticket system about your request, so do check your email for our reply!

We recently highlighted our custom services on Everything TypePad:
http://everything.typepad.com/blog/20...

And you can learn more about TypePad One and our services at:
http://www.typepad.com/one/typepad-se...

Thanks!
Laura

Laura replied on August 26, 2009 19:43 to the question "Design needs to be tropical" in Six Apart:

Hi Joyce,

Thanks for sharing that link. It appears that the design for that blog is copyrighted, so we wouldn't be able to set you up with the same design.

However, we should be able to set you up with a similar type of design.

If you can let us know the URL of your TypePad blog, we can look at what you have currently and provide you with more information.

Thanks,
Laura

Laura replied on August 25, 2009 23:01 to the question "Design needs to be tropical" in Six Apart:

Hi Joyce,

Adding to what Kimmie said, the TypePad One team offers blog services of various kinds, including design services. Could you let us know the URL of your blog? That way, we can take a look at what you have currently and let you know what kind of design services we can offer you. We may be able to create a custom tropical design for you.

Thanks,
Laura

Laura set one of Laura's replies as an official response to "My email has been hijacked" in Six Apart

Laura replied on August 14, 2009 03:30 to the problem "My email has been hijacked" in Six Apart:

Hi Joan,

We replied on your help ticket so as not to reveal any of your personal information here at Get Satisfaction. Your account has not been hijacked or compromised. Rather, an older email address of yours was still stored in the database and due to a bug was displayed as your profile address rather than the current email address. We have fixed the underlying bug and are working to clear out the incorrect information.

We take your privacy seriously and are very sorry about the bug. We have been working as quickly as possible to fix it.

Thanks,
Laura

Laura replied on July 14, 2009 18:11 to the question "Have you used and liked TP's "Tune-up Service?"" in Six Apart:

Sounds good! Just let us know when you are ready to move ahead.

Laura replied on July 09, 2009 22:28 to the question "Have you used and liked TP's "Tune-up Service?"" in Six Apart:

Hi Gail,

Typically, we ask for payment up-front but we can start with the evaluation part, which will cost $149, and then when you are ready we can do the implementation part for a second payment of $100.

If this sounds good, let us know and we will contact you by email to get you started with an invoice. Anybody else reading this who is interested, please let us know here or you can sign up via http://www.typepad.com/one/typepad-se...

Thanks,
Laura
TypePad Technical Services

Laura set one of Laura's replies as an official response to "Have you used and liked TP's "Tune-up Service?"" in Six Apart

Laura replied on July 09, 2009 03:01 to the question "Have you used and liked TP's "Tune-up Service?"" in Six Apart:

Hi Gail,

You can read the reviews of some satisfied customers at:

http://everything.typepad.com/blog/20...
http://everything.typepad.com/blog/20...
http://everything.typepad.com/blog/20...

The service consists of an evaluation of your blog in terms of features and usability according to the criteria listed at:
http://www.typepad.com/one/tune-up-se...

We make recommendations and then implement the recommendations that you wish to proceed with. This includes custom banner, tools for sharing your blog and increasing readership, and how easy it is to navigate your blog, so it sounds like it would be a great fit for you!

We are glad to answer any other questions you may have, or you can sign up at http://www.typepad.com/one/tune-up-se...

Thanks,
Laura
TypePad Technical Services

Laura started following the problem "Facebook Mobile Help!!" in Facebook.

Laura replied on June 08, 2009 00:56 to the problem ""Twitter rate limit exceeded" error message constantly shows up" in Twitter:

Oddly enough, this resolved itself soon after I posted this question (go figure!)

Laura started following the problem "API requests remaining does not reset after an hour" in Twitter.

Laura started following the problem "Rate limit exceeded with Twitterfox" in Twitter.

Laura started following the problem "Using Twitterriffic 3.0.1 I get "bad request" errors." in Twitter.

Laura started following the problem "The API on my Twitter Account seems to be BORK'd" in Twitter.

Laura reported a problem in Twitter on June 07, 2009 04:44:

"Twitter rate limit exceeded" error message constantly shows up

I use Twitterfox as my primary Twitter client for reading and posting tweets. I also have Twitterrific on my iPod Touch. Starting on Friday evening, I started receiving an error message in both these clients that I was over the request limit. I am able to post from the clients but not receive new tweets from the people I follow. I have been using Twitterfox for almost two years, and Twitterrific for several weeks now and not had the problem before. I tried changing the password on my Twitter account to cut off any other clients that might be using the API to send requests on my account. However, as soon as I update the client with the new password, I immediately get the error message. I have set Twitterfox to only get updates every 10 minutes and Twitterrific not at all and have only tried refreshing it a couple of times today. Yet the error message is constant.

Right now, Twitter is basically not usable for me except on the Twitter.com website.

I checked http://twitter.com/account/rate_limit... while logged in to my account, and it shows 100 remaining hits this hour. So why the error message?

Laura set one of Laura's replies as an official response to "I just installed Typepad Connect..few questions" in Six Apart

Laura replied on April 01, 2009 01:40 to the question "I just installed Typepad Connect..few questions" in Six Apart:

Hi Tara,

The TypePad knowledge base has some detailed information on the CSS classes used for TypePad Connect comments, which you can view at:

http://kb.typepad.com/id/1337

If you want to style your own comments as the weblog owner, you can do this using code like:

.comment-by-owner {color: red}

where you replace "color: red" with the styling you want to have. In order to do this, you will need to be at the Pro level or above in order to access TypePad's Custom CSS feature.

In regard to the comment feed, this currently isn't supported in TypePad Connect but our development team is working towards supporting it in the future. We appreciate knowing that you would find this feature valuable!

Finally, as for the "This comment has been deleted" message, this occurs when a comment is deleted that has replies. In other words, it is a placeholder for the now-deleted parent comment so that the replies do not become orphaned.

I hope this helps!