Len's dashboard

annilita replied on June 13, 2008 19:55 to the discussion "Ann Rocks!" in Timbuk2:

Hey E,
Thank you so very much for this message, This made a very hectic week very worth while. The best thing about Timbuk2 is our customers and you are definitely one of those customers. We definitely love you! Thanks again.

Perry replied on June 13, 2008 13:20 to the discussion "Ann Rocks!" in Timbuk2:

We love her too.

Len started a conversation in Timbuk2 on June 13, 2008 04:51:

Ann Rocks!

I was deeply disappointed and sad about my niece's missing bag. But then I finally got through and spoke with Ann Heaney. Not only did she take care of my problem right away, but she gave me a name suggestion to boot. Ann Rocks!

-Lenny Bennett

Chloe's Dad replied on June 12, 2008 17:13 to the question "I need help finding what's up with my 3 week old order." in Timbuk2:

Hi Len,
I've located your order in our system and see the problem. We are making your bag right now and will send out today UPS overnight. Sorry for the delay.
We are here for you so give a call at 800-865-2513 if you want to talk.
Thanks!

Len asked a question in Timbuk2 on June 12, 2008 15:42:

I need help finding what's up with my 3 week old order.

Why is it impossible to get through by phone to the service dept? Yesterday they were in a training meeting until mid-morning, but still didn't turn the phones on. Today there's no answer, just a message saying the mailbox is full. I need to know what happened to order #5152843.