Len's Profile

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Len started a conversation in Timbuk2 on June 13, 2008 04:51:

Ann Rocks!
I was deeply disappointed and sad about my niece's missing bag. But then I finally got through and spoke with Ann Heaney. Not only did she take care of my problem right away, but she gave me a name suggestion to boot. Ann Rocks!

-Lenny Bennett
Len asked a question in Timbuk2 on June 12, 2008 15:42:

I need help finding what's up with my 3 week old order.
Why is it impossible to get through by phone to the service dept? Yesterday they were in a training meeting until mid-morning, but still didn't turn the phones on. Today there's no answer, just a message saying the mailbox is full. I need to know what happened to order #5152843.