Allan's dashboard

A comment on the question "Automatic bank download problem" in Less Everything:

Try logging out of LessAccounting and back in. You may have to delete the bank account and or resync. – Allan, on November 20, 2009 15:55

Allan set one of Allan's replies as an official response to "Automatic bank download problem" in Less Everything

Allan replied on November 20, 2009 02:45 to the question "Automatic bank download problem" in Less Everything:

Hi Ryan, I apologize about the confusion, yesterday we put a notice on the app that mentioned the automated importer not working for 12-24 hours. Our data provider is doing some server maintenance but should be done by now.

Allan replied on November 20, 2009 02:43 to the question "adding a member to my account" in Less Everything:

Hi Ryan, I believe I answered this via email but he needs to be using Firefox or Safari.

Here's a video on adding a member to your business
http://www.viddler.com/explore/lessev...

Allan replied on November 20, 2009 02:35 to the question "Can both the Net Amount and the Transaction Fee be Imported from Paypal?" in Less Everything:

Paypal unfortunately doesn't do this for us.

Allan replied on November 19, 2009 20:55 to the question "Sub contractor Pay" in Less Everything:

Hi first create this contractor as a contact marked as a "contractor" then create an expense with contract labor as the expense category. This will allow you to pick that contact as the contractor.

Let me know if you have further questions

Allan replied on November 19, 2009 07:10 to the question "Export into CSV, QIF or OFX" in Less Everything:

We currently export in only xml format.

Allan replied on November 18, 2009 23:06 to the question "Resetting a trial account" in Less Everything:

Hi Ryan, you have two options, tell me the subdomain and business name of the business you wish to reset, I can give them an additional 30 days. Or you can delete the whole business and user account and start over when they're ready. Please let me know how you'd like to proceed.

Allan replied on November 18, 2009 14:01 to the problem "The Feedback widget from getsatisfaction gets in the way." in Less Everything:

We'll be moving to a fluid/fixed layout in 2010.

Allan replied on November 18, 2009 13:58 to the idea "I would like to view my receipts from LessTimeSpent." in Less Everything:

Thanks for the feedback

Allan made a comment on "LeasTimeSpent iPhone App", but it was removed. see the change log

Allan made a comment on "LeasTimeSpent iPhone App", but it was removed. see the change log

A comment on the idea "LeasTimeSpent iPhone App" in Less Everything:

No I was talking about building the twitter integration. I know of one person building an iphone app for LessTimeSpent but haven't heard that it launched. Feel free to build one and sell it in the itunes store. – Allan, on November 16, 2009 16:12

Allan replied on November 16, 2009 16:10 to the question "Setup Scheduled Invoices - How To" in Less Everything:

Yes invoices aren't actually created until 10 days before they're sent.

A comment on the idea "LeasTimeSpent iPhone App" in Less Everything:

Charles, I'm really sorry, looking back on what we know now, we'd probably not implement the feature. – Allan, on November 13, 2009 13:36

Allan replied on November 13, 2009 11:55 to the problem "HELP! I think we got tripple charged this month for LessAccounting!" in Less Everything:

I am very sorry about the frustration you're having. LessAccounting will charge your card again the next day if it's declined, up to three times. Some banks hold these transactions a few days. We cannot release these charges your bank will. If for some reason these charges do not clear up in the next day, please let us know.

A comment on the problem "Creating repeating Invoice results in two invoices." in Less Everything:

Hi glad the issue is resolved. I would mention we haven't yet activily started supporting chrome but will when it's adopted further. – Allan, on November 12, 2009 17:51

Allan replied on November 12, 2009 15:23 to the question "Choosing invoice language?" in Less Everything:

Hi you can translate the text on settings>edit business settings. However the app isn't meant to support multiple languages.

Allan replied on November 05, 2009 13:28 to the question "share with accountant" in Less Everything:

Hi, navigate to "Settings > Members" add your accountant's email address. He'll be asked to create an user account with the email address you added.

A comment on the idea "Make invoices LESS work by adding Auto-Complete" in Less Everything:

Right, thanks for leaving the feedback. – Allan, on November 04, 2009 21:58