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letmeclearmythroat asked a question in Pizza Hut on September 13, 2008 03:06:
Another lost customer........I am just mad as hell about my experience tonight. I was made to feel as though I was trying to rip off the company when in face I was trying to get some satisfaction for what happened to a friend and myself. We went into Pizza Hut to eat. We placed our order with the waitress and we requested a one trip salad bar. In the past the 1 trip has always been $1.99 when your paying for a meal. So not a problem right? Wrong, we got our bill and to our surpise we had been charge $3.49 for a salad. Thinking that it was an oversight we asked/told the waitress that we only went to the bar one time and we also ordered a meal. Then she proceeded to tell us that, that price was for kids only. Then I got mad, a price change and we wasnt told. I realize that after looking at the menu it was there in black and white but, normally when there is a price change and a person asks for a 1-trip salad wouldnt you as a waitress let the customer knw that it was one price no matter how many times we went. Instead we went to the salad bar the one time thinking it was all the one low price because we bought a meal and nope the girl never told us different. So when we went to pay and tried to dispute our bill the workers all acted as though we were trying to rip them off, but I think we were ripped off because our waitress failed to do her job and not inform us, and to make matters worse, we didnt even get the right sized plate. We had a small plate not even the salad plate! They no longer have to worry about my buisness. I not only will not eat there again I will tell more people about my experience and discourage them as well.-
A comment on the question "Bad thinking on WalMart's part" in Wal-Mart:
I fully understand your response but its still doesnt satisfy our feelings about the store. I think that if walmart was really concerned about money then perhaps they would have learned a few things from other companies such as Kmart. They ask that you make a 20% deposit and a nonrefundable fee. I think that if perhaps they would have done more research they wouldnt have lost money and lets be honest walmart multi-billion in profit company. I doubt that any cancelled layaways truly left a real dent on there status. I think its horrible how they cater to a richer majority of people and leave there average and below customers out. I am not angered by your response I am angered by the company who is over looking the "little people." I am sure they think a credit card is the best solution to there problem they have forgotten about those who will not qualify for there precious cards. So I would suggest go back to the drawing board and come up with a real solution that will make purchases more attainable for everyone. – letmeclearmythroat, on August 04, 2008 03:44 -
Leslie replied on August 03, 2008 02:53 to the question "Bad thinking on WalMart's part" in Wal-Mart:
As I understand it, it's simply a matter of money. For example: Mary puts a $698 computer on layaway in Aug for 3 months and pays her 10%. She makes no further payment because "something always comes up". She gets a 10 day extension and does this a couple times after pleading with the asst mgrs and possibly threatening to call 1-800-walmart. After all that, she decides she cannot afford the payoff on the computer and gets her money back. Since the time Mary put the computer on layaway in Aug, it went on rollback in Sept to $598, Clearance in Nov to $498 and another clearance price reduction to $398. The company lost $300 because her computer was sitting in the back when it could have been sold in Aug for $698, or $598. Now that's just 1 example in 1 store with 1 customer. I would imagine this happened ALL THE TIME. As the saying goes...a few bad apples..... -
Gina replied on July 29, 2008 02:59 to the question "Just a question?" in Best Buy:
Hi letmeclearmythroat,
We have investigated different payment plan programs, but as far as I know we have only offered credit cards as financing options. Today we offer two different types of credit cards to assist customers with their purchases.
The Best BuyTM credit card has a 90-day no-interest plan with minimum monthly payments. There are frequent promotional offers with this credit card that vary weekly. For example, we may have a special financing offer for on a specific product category.
We also offer customers the Best BuyTM Reward Zone® MasterCard. This allows customers to earn additional Reward Zone® points on some Best BuyTM purchases as well as purchases from other locations. Reward Zone® points are then generated into certificates, which may be redeemed in our stores toward future purchases.
Basically, the Best BuyTM credit card gives customers the benefit of no-interest financing provided they make minimum payments for a specified time period. The Best BuyTM Reward Zone® Mastercard helps customers earn more Reward Zone® points.
Sincerely,
Gina, Community Connection Manager
Creating meaningful communication in a virtual world -
letmeclearmythroat asked a question in Best Buy on July 23, 2008 23:11:
Just a question?Why doesnt Best Buy offer a payment plan other than credit cards? -
letmeclearmythroat asked a question in Peach Direct on July 23, 2008 22:42:
Help I need a Computer!!!!!!!!!!!Does anyone know were I can get financing for a a laptop computer with bankruptcy credit? -
letmeclearmythroat started following the question "Bad thinking on WalMart's part" in Wal-Mart.
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letmeclearmythroat replied on July 23, 2008 22:33 to the question "Bad thinking on WalMart's part" in Wal-Mart:
I fully understand your frustrations. I have all but stopped but shopping at walmart. I am and ( please exuse my language) mad as hell over the way they have short changed us, you know the hard working majority who simply doesnt have the extra cash. I was really upset that they advertised a computer for $398 like it was a real deal knowing that the only people who could purchase it were those who had that kind of money or those with that kind of credit. I dont know when they are going to get it people simply need layaway. I called there customer care and I was simply told that they only offer credit or cash and carry. I now only will buy things if I just have too but thats not much im sure im putting less than $40 a month into there buisness and if I could get more people to follow my lead I would encourage them to do the same. I think instead of the company being so worried about loosing money to layaways that perhaps they need to revamp the option and bring it back before us hard working people take our hard earned money else were. I know this christmas I wont be shopping there, my money is just as good somewere else which is why I intend to spend it some were else.
