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LooptChris replied on November 18, 2009 21:26 to the problem "Loopt for iPhone 2.0 doesn't scroll to top of lists when tapping status bar" in Loopt:

I agree. You have an internal advocate for this one. :-)

Chris

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LooptChris set one of LooptChris' replies as an official response to "Will not log into network On Blackberry Tour" in Loopt
LooptChris replied on November 18, 2009 21:25 to the problem "Will not log into network On Blackberry Tour" in Loopt:

Hi Robert,

Unfortunately, that means you likely have a company-owned BlackBerry attached to a corporate network with an IT policy. The error you received indicates that your company blocks Loopt access. The only way to use Loopt in that circumstance is to convince the folks who manage your BlackBerry IT Policy to allow access to Loopt.

Chris

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A comment on the question "Loopt on the Palm Pre" in Loopt:

Hi JP - Loopt does not have plans to support the Pre via a native client at this time. That's subject to change, but no definitive plans right now.

Chris – LooptChris, on November 18, 2009 21:21
LooptChris replied on November 18, 2009 21:17 to the question "android download issue" in Loopt:

Hi,

What phone model are you trying to use with Loopt? Are you attempting to download Loopt from Market, and if so, what errors are you receiving?

Thanks,
Chris

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LooptChris posted an update in Loopt on November 17, 2009 23:22:

Loopt 2.0 for iPhone/iPod Tips and FAQ's
We've heard your feedback (thanks!) and are working on incorporating it into future releases. Until then, here are some tips:

1) Where did the Map view go?

a. It’s still there! Tap the Friends tab at the bottom, then tap the green Globe icon in the upper right and you are there! You can then tap the green List icon in the upper right to switch back to the List view. To see how, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

2) How is the Friend List sorted?

a. When you tap the Friends icon at the bottom of the screen, it takes you to the Friend List. Your Loopt friends are sorted by distance from you. The closest friends are at the top. Friends who don’t have a location or who are far away are at the bottom of the list. If you want a friend to update their location, select the friend, then choose the Profile tab in the upper right, then choose Ping. To see more, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

3) Where did the Ping/Text/Call buttons go?

a. They are still there! Go to Friends, then select a friend from the Map or List, then tap the Profile tap (next to Journal in the upper right). To see how, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

4) Why is it so slow?

a. We’ve had high usage as people have been upgrading. We’re working to add capacity, and we will release a new Loopt update in the App Store soon that will make things snappier. Feel free to follow Loopt on Twitter for updates (www.twitter.com/loopt).

5) How can I learn more about how to navigate the new version of Loopt?

a. Check out our demo video at: http://www.youtube.com/watch?v=RPu9HQ...

We are working on an update that will incorporate a lot of your feedback like:

i. Making it much faster
ii. Giving you one-tap access to the Map
iii. Making Loopt easier to navigate

Thanks for your feedback, and we will release a new version soon! We’ll keep you posted on our progress via Twitter (www.twitter.com/loopt), so make sure to follow us there if you want updates.

Chris
LooptChris set one of LooptChris' replies as an official response to "Why can't I download this app on my boost motorola i290" in Loopt
LooptChris replied on November 17, 2009 23:15 to the question "Why can't I download this app on my boost motorola i290" in Loopt:

Hi,

Loopt is not supported on the i290. For a current list of supported devices, please visit this page:

http://www.loopt.com/phones

Thanks,
Chris

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LooptChris replied on November 17, 2009 23:14 to the idea "Version 2.0: Bring back the continuous location update" in Loopt:

Thanks!

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LooptChris replied on November 17, 2009 23:14 to the idea "Suggestion: Integrate Yelp reviews" in Loopt:

Thanks!

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LooptChris set one of LooptChris' replies as an official response to "Loopt 2.0 is a mess." in Loopt
LooptChris replied on November 17, 2009 23:13 to the problem "Loopt 2.0 is a mess." in Loopt:

We've heard your feedback and are working on incorporating it into future releases. Until then, here are some tips:

1) Where did the Map view go?

a. It’s still there! Tap the Friends tab at the bottom, then tap the green Globe icon in the upper right and you are there! You can then tap the green List icon in the upper right to switch back to the List view. To see how, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

2) How is the Friend List sorted?

a. When you tap the Friends icon at the bottom of the screen, it takes you to the Friend List. Your Loopt friends are sorted by distance from you. The closest friends are at the top. Friends who don’t have a location or who are far away are at the bottom of the list. If you want a friend to update their location, select the friend, then choose the Profile tab in the upper right, then choose Ping. To see more, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

3) Where did the Ping/Text/Call buttons go?

a. They are still there! Go to Friends, then select a friend from the Map or List, then tap the Profile tap (next to Journal in the upper right). To see how, go to http://www.youtube.com/watch?v=RPu9HQ... and skip to 2:10 in the demo video.

4) Why is it so slow?

a. We’ve had high usage as people have been upgrading. We’re working to add capacity, and we will release a new Loopt update in the App Store soon that will make things snappier. Feel free to follow Loopt on Twitter for updates (www.twitter.com/loopt)

5) How can I learn more about how to navigate the new version of Loopt?

a. Check out our demo video at: http://www.youtube.com/watch?v=RPu9HQ...

We are working on an update that will incorporate a lot of your feedback like:

i. Making it much faster
ii. Giving you one-tap access to the Map
iii. Making Loopt easier to navigate

Thanks for your feedback, and we will release a new version soon! We’ll keep you posted on our progress via Twitter, so make sure to follow us there if you want updates (www.twitter.com/loopt).

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LooptChris replied on November 17, 2009 23:10 to the idea "Allow me to prevent repeated friend requests" in Loopt:

We agree and have this on our roadmap! :)

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LooptChris replied on November 17, 2009 23:09 to the praise "Love the new Loopt Mix app" in Loopt:

Thanks! We think you'll like the next release as well! :)
LooptChris replied on November 17, 2009 23:09 to the praise "Version 2.0: Love the new "Check-in" feature" in Loopt:

Thanks!
LooptChris replied on November 17, 2009 23:08 to the idea "Version 2.0: General slowness, navigation and interface" in Loopt:

Performance will be greatly enhanced in the next version that should be out shortly :)

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LooptChris replied on November 17, 2009 22:43 to the idea "Version 2.0: Show the distance between me and my friends again, please" in Loopt:

Thanks for the feedback!

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LooptChris replied on November 17, 2009 22:42 to the idea "Version 2.0: Stale status updates from friends" in Loopt:

The status update threshold has been noted as a possible feature addition.

You can still see when a friend last signed on in the Friend list and map views. It shows last status as well as last location. Last location is right under their name, and last checkin/status is just under that. Go to Friend tab to view the list, and then tap the Globe in the upper right for the Map view.

Chris

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LooptChris replied on November 17, 2009 22:39 to the idea "Version 2.0: Where's the Refresh button?" in Loopt:

Hi,

We will consider adding a refresh button for location. Right now, it's set to refresh itself periodically while in the application or whenever you launch it.

Chris

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LooptChris set one of LooptChris' replies as an official response to "Version 2.0: Default to Friends view" in Loopt

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