LooptChris's dashboard

LooptChris replied on October 05, 2009 03:16 to the problem "Registration barrier" in Loopt:

Hi,

Loopt is currently working on compatibility issues related to 1.6 (donut). Sorry for the trouble, but we hope to have things resolved soon.

Thanks,
Chris

LooptChris replied on October 05, 2009 03:15 to the question "constant crashes after upgrading to donut" in Loopt:

Hi,

Thanks so much for reporting this. We're running tests here at Loopt to try and figure out what the problem is. If you see the error again, can you post the exact error message you're seeing? Also, is it happening while Loopt is up on your screen, or while it's running in the background, or both?

Thanks,
Chris

A comment on the problem "Blackberry Support Issue/Network Error Messages" in Loopt:

Rickey,

If you go to the Options icon on your BlackBerry, then About this BlackBerry (maybe under Advanced Options) it will tell you what model number you have. If it's an 8320, you won't be able to use Loopt because the 8320 doesn't have GPS capabilities. – LooptChris, on September 26, 2009 00:52

LooptChris replied on September 20, 2009 23:57 to the question "How can a parent monitor their child's location without the "ping" text messages?" in Loopt:

Hi,

Since Loopt is designed as a social networking program, it won't function well as a family finding or tracking program. The person with the phone is always in control of location sharing, and Loopt alerts the person with the phone that they are sharing their location and allows them to turn it on/off at any time. You cannot force another phone to update it's location. Only the person with the phone gets to choose when/if their location is updated.

Thanks,
Chris

LooptChris replied on September 14, 2009 20:29 to the question "Why is my phone still showing a location when I am hidden?" in Loopt:

Brandy - This means your boyfriend hasn't used Loopt in a while. If he has automatic updates turned on and is sharing location, then it will only show "no location" and no bubble if his location has expired (meaning he hasn't used Loopt in a while). If you don't use Loopt for a day or two, it will stop updating and your location is purged.

If you have your location set to hidden mode, you will be able to see your location but no one else will. This includes if you have a manual location set. It will show you where your location is on your phone, but it will not be shared with others.

Chris

LooptChris replied on September 13, 2009 00:58 to the question "Tiny URL in Twitter connect doesn't go to the right place" in Loopt:

Hi,

I've tried some of the URLs this afternoon, and they all seem to be pointing to the right place. If you post a new status/tweet, is the URL in the new update still failing to load the right page?

Thanks,
Chris

LooptChris replied on September 11, 2009 22:19 to the question "Boost Motorola i465 Clutch & Loopt?" in Loopt:

Loopt doesn't have any immediate plans to support the i465. We hope to be able to support it, but not in the very near future.

Thanks,
Chris

LooptChris set one of LooptChris' replies as an official response to "Loopt for the brand new MyTouch 3G phone from T-mobile" in Loopt

LooptChris replied on August 19, 2009 01:57 to the question "Loopt for the brand new MyTouch 3G phone from T-mobile" in Loopt:

Julie - If you go to the MarketPlace on your MyTouch, you should be able to find Loopt and install it. Keep in mind that if you switched from another wireless company to T-Mobile, it can take up to 30 days before Loopt will recognize your new wireless company and be able to register you successfully. We're also working to update our website to show the MyTouch as a supported phone.

LooptChris set one of LooptChris' replies as an official response to "Pong-ing on Android loopt" in Loopt

LooptChris replied on August 18, 2009 01:32 to the question "Pong-ing on Android loopt" in Loopt:

Matt - Pongs happen automatically when you open Loopt after receiving a Ping from someone. You do not have to do anything to Pong someone, so that's why there isn't an option to Pong someone. As long as you have chosen to share your location with the person via the Loopt location sharing settings, the Pong is generated automatically the first time you open Loopt after receiving the Ping.

Thanks,
Chris

A comment on the question "need loopt" in Loopt:

Brian - The Instinct and the R810 run different operating systems. We don't have any specific dates or plans we can share for supporting the R810 at this time.

Chris – LooptChris, on August 11, 2009 06:11

LooptChris replied on August 11, 2009 06:10 to the question "So when is push coming for Loopt?" in Loopt:

We hope to use push notifications in a future version of Loopt, but we don't have any specific timelines we can share at this time.

Chris

LooptChris replied on August 11, 2009 06:08 to the problem "Flashed instinct issue" in Loopt:

Jake - Unfortunately, only Instincts on the Sprint network will function with Loopt at this time.

Chris

LooptChris replied on August 11, 2009 06:07 to the question "locating my phone from home computer? how?" in Loopt:

Todd - Loopt is not designed to allow you to track or locate devices remotely. You will not be able to locate or track devices that you do not have in your possession without the user of the device choosing to share their location with you when you request it.

Thanks,
Chris

A comment on the problem "BlackBerry Curve 8900" in Loopt:

Nate - Can you email me at gs@loopt.com? I'd like to get a couple other pieces of info from you so we can sort this out.

Chris – LooptChris, on August 11, 2009 06:06

A comment on the question "Sprint phones stopped doing auto updates" in Loopt:

The Instinct version of Loopt supports background location. We hope to be able to expand that technology to new devices in the future.

Thanks,
Chris – LooptChris, on August 11, 2009 06:05

LooptChris replied on August 11, 2009 06:03 to the question "More Supprted Decives" in Loopt:

Donald - We hope to be able to support the tour in an upcoming version of Loopt for BlackBerry. The Storm and all other Verizon BlackBerries are still being worked on with Verizon.

Thanks,
Chris

LooptChris replied on August 11, 2009 06:02 to the question "i cant find any of the pictures i took" in Loopt:

Hi,

The pictures you post using Loopt are located in your Loopt journal. You can access your journal from your phone within Loopt or on your computer by logging into your account at www.loopt.com. The photos are not stored in a singled photos folder. They are in your journal and listed based on the time and journal entry in which you included them.

Thanks,
Chris

LooptChris replied on August 11, 2009 06:00 to the problem "Facebook App not working!" in Loopt:

Clarisse - Loopt has replaced the Facebook application with Facebook Connect. You can visit the Facebook App page for additional details:

http://apps.facebook.com/-loopt-/

Thanks,
Chris