Lorena Stanley's dashboard

A comment on the problem "login failure from Mr. Tweets suggestions" in Mr. Tweet:

Thanks! So after several attempts in one day or should I try one attempt over several days? Thanks again! – Lorena Stanley, on February 20, 2009 23:01

Lorena Stanley reported a problem in Mr. Tweet on February 20, 2009 17:50:

login failure from Mr. Tweets suggestions

When I request "to follow" from Mr Tweets suggestions, I always have to "re-login". Okay, now I re-login and it always gives me a login failure 100% of the time.

A comment on the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Thanks AndyN, that doesn't look to be my issue as it isn't slow and I do see www.linkedin.com. Also I am on Vista. I do appreciate your reply though! – Lorena Stanley, on February 19, 2009 17:18

Lorena Stanley replied on February 19, 2009 16:34 to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

I am posting yet another update. I am Still Experiencing this problem. This very disappointing as I am an advid LinkedIn user and I introduce LinkedIn to at least 2 or 3 new people a week. You would think they would fix the problem but instead it is worse. Each and every day I use LinkedIn I must re-confirm my email address in order to accept invites. Well, today, I have had to do it 5 times and it still doesn't work. This is insane and obviously not being addressed or taken seriously. It may look to them only a hanful are experiencing this, however, I think many more are and they are just choosing other networking sites and not deal with the hassel.

Lorena Stanley reported a problem in Grand Central on February 19, 2009 16:26:

Not Getting My Grand Central Messages or Notifications

I am not getting my voicemails people are leaving. I am not even getting notifications that they have left one. This has been going on for 2 weeks. I have tested the service myself from 2 different phones and left myself messages. The caller hears the greeting and leaves a message. From their standpoint it is fine. However I never get the message. There is no customer support to report this issue to. Very disappointing.

Lorena Stanley replied on February 19, 2009 15:53 to the problem "Voicemail not being recorded?" in Grand Central:

I am having the same problem. It looks like you posted this a long time ago, but the issue still exists.

Lorena Stanley reported a problem in LinkedIn on October 22, 2008 15:33:

Cannot update/edit my profile!

I am not sure what is happening at LinkedIn, but I have experienced several technical glitches over the last several months. I am completely frustrated at this point as currently I NEED to update my profile. I am able to log in (I am always logged in on my computer). I click on edit profile. I begin editing. I hit save and I get the log in page where I must input my password. I input my password. I am then returned to my profile where IT DID NOT SAVE MY EDITS! I have done this numerous times (over 50) with the EXACT SAME RESULTS. What is going on? I have deleted cookies. I have also logged in on FireFox and IE. I have the most up to date version of each. I need a real solution - this is frustrating! Why do they keep having all these issues? What is worse is their customer support never replies timely or with an acurate solution! Any help here would be appreciated! Thanks!

Lorena Stanley replied on September 09, 2008 17:29 to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Just wanted to keep the group updated. This problem still exists. I still have to go to Account Settings, Emails, and confirm my email address each and everytime I log into LinkedIn in order to accept my invites. I wonder how many other users are having this same issue and are not proactive in letting LinkedIn know. They are simply choosing to not use LinkedIn anymore. I have personally heard that from 5 people I know. Again, frustrating.

Lorena Stanley replied on September 02, 2008 15:42 to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Update: The solution does work if you do as Andres suggested, but do it 6 or 7 times. You must do this each day in order for it to "reset" again. There is definitely a bigger issue here and it is now very frustrating! I hope this thread is being monitored as this problem has gone on for a long period of time.

A comment on the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Unfortunately, it seems this solution no longer works. I am not sure what LinkedIn is doing to correct the issues at hand. Customer Service is now taking days to respond. I have gone from extremely frustrated at LinkedIn, to excited that a member of this forum helped resolve the issue, back to extremely frustrated at LinkedIn. They seem to be ignoring this issue. I welcome any other suggestions from any other member who has been able to find a workaround. Thanks! – Lorena Stanley, on September 02, 2008 14:26

A comment on the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Please read my additional post below. Andres is a God Send!!! This absolutely solved the problem!!!!! I think LinkedIn owes him a bonus!!! – Lorena Stanley, on August 29, 2008 20:44

Lorena Stanley marked one of Andres' replies in LinkedIn as useful. Andres replied to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process".

Lorena Stanley replied on August 29, 2008 20:43 to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Andres!

You are a God Send!!! Thank you so much!!!! LinkedIn should hire you - or send you a bonus as their tech support was absolutely NO HELP whatsoever! I did just as you suggested and it WORKS! I hope they monitor this and tell other users how to fix this very frustrating problem!!

I had just gotten another email from tech support explaining they have a known issue and are "working on it". They said to go ahead and start accepting the invites one by one and that should work. Well it didn't, which is what I was telling them all along! Obviously none of the tech support people read any of my responses to the trouble ticket thread.

Andres, I wish you an awesome weekend! I hope this message Pay's It Forward to any other distressed LinkedIn user!!

Lorena Stanley replied on August 28, 2008 20:56 to the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn:

Since 8/12/08 I have not been able to accept LinkedIn Invites. I have 100's piling up in my inbox. I have contacted LinkedIn Customer Support Several times (5 very detailed emails including screen shots of the problem). I have logged in from 2 different browsers (IE and Firefox - both the latest versions). I have logged in from 3 separate machines at 3 separate locations (3 seperate IP addresses). All computers are Microsoft. All computers are less than 2 years old. Customer Support has acknowledged there is a problem but continues to spoon feed simple low level questions to me (hours to days apart). I have responded to each in way more detail than they are asking. I think they are stalling. I have requested several times to be called instead of emailed. I have been ignored.

Lorena Stanley started following the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn.

Lorena Stanley started following the problem "2 serious issues with LinkedIn: Inviting doesn't work any more and LinkedIn customer service issue emails' process" in LinkedIn.