Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    Gnafu replied on July 23, 2009 20:19 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    Sorry for bumping this old thread but I wish to know if I can update bumptop to new versions.
    I still have an old (vip?) version you mailed me to fix my problem.
    Thanks in advance
  • problem

    Gnafu replied on April 16, 2009 17:57 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    Yes, I have a shortcut for every drive, and if i use the dvd drive and remove the dvd before starting bumptop, then it gives me 2 errors: 1 for the floppy and 1 for the dvd. :D
  • problem

    Gnafu replied on April 16, 2009 09:53 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    THANKS!!!!
    The version you sent me does not crash any more TexHelper!
    What i did:
    - Uninstall
    - Remove bumptop directories from "program files" and "application data" (it leaves some junk :P)
    - Install the new version
    - Done, no crash.

    I haven't changed the settings.json this time, so Visuals is set to 2
    Icons are showing good.

    I have another trouble now, but I will open a new post.
    After closing and restarting bumptop, I have a windows error I described before. It seems like it is trying to access the floppy drive -.-
    Thanks again!!
  • problem

    Gnafu replied on April 14, 2009 13:10 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    I updated to version 2820 and crashes are still there, but now the expanding folders (with few elements) are shown correctly. Before, they were all black icons.
  • problem

    Gnafu replied on April 09, 2009 09:00 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    @Winson: were you talking about the 2738 version from the website?
    I got that and the beta code doesn't work any more.
    Now I have the free-version limitation. (And problems still there)

    But now I have one more error coming up (just today, even before the update)
    It's a "disc not found" like the other one, but now it's from "Bumptop" instead from "Windows"
    I think these errors can be caused by the link I have on my desktop, pointing to Floppy CD, and DVD drives.
    Maybe bumptop is trying to read them to create a preview?
  • problem

    Gnafu replied on April 08, 2009 07:49 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    Just some more info:
    - Yesterday I updated the gpu driver from 8.10 to 9.3, still crashing.

    DxDiag report:

    Processor: AMD Athlon(TM) XP 2200+, MMX, 3DNow, ~1.8GHz
    Memory: 1024MB RAM
    Page File: 436MB used, 2026MB available
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.
    Display Tab 1: No problems found.
    DirectDraw test results: All tests were successful.
    Direct3D 7 test results: All tests were successful.
    Direct3D 8 test results: All tests were successful.
    Direct3D 9 test results: All tests were successful.

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon 9550 / X1050 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor AGP (0x4153)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_41531FD3&REV_00
    Display Memory: 256.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Schermo predefinito
    Monitor Max Res:
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.6925 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 2/25/2009 23:41:10, 325120 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: N/D
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 2/26/2009 00:58:57, 3565568 bytes
    Device Identifier: {D7B71EE2-0213-11CF-6E67-5961A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x4153
    SubSys ID: 0x41531FD3
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: All tests were successful.
    D3D7 Test Result: All tests were successful.
    D3D8 Test Result: All tests were successful.
    D3D9 Test Result: All tests were successful.
  • problem

    Gnafu replied on April 07, 2009 14:57 to the problem "TexHelper Crash at startup ad then, randomly" in BumpTop:

    Gnafu
    With Visuals = 3 i can see the icons not showing previously and twitter/facebook/images/etc.. on the wall too.

    The startup error saying "Windows - disk not present" Exception Procession Message c0000013, and the TexHelper crash are still there.

    TexHelper crashes even when I "expand" a folder, maybe it's something "tumbnails-related".
    I can see the red X ! :) but not icons inside the pile (texhelper crash) :P
    Thanks for the hint, anyway.
  • problem

    Lorenzo reported a problem in BumpTop on April 06, 2009 10:14:

    Lorenzo
    TexHelper Crash at startup ad then, randomly
    TexHelper Crash
    WinXp Sp3
    AMD Athlon XP 2200+ 1,8Ghz, 1,00 Gb RAM
    ATI Radeon 9550 (Driver ver. 8.541)



    Here is the windows-generated-dump:

    <database>
    <exe name="TexHelper.exe">
    <matching_file name="BTShExt.dll">
    </matching_file><matching_file name="BumpTop Settings.exe">
    </matching_file><matching_file name="BumpTop.exe">
    </matching_file><matching_file name="DevIL.dll">
    </matching_file><matching_file name="glew32.dll">
    </matching_file><matching_file name="ILU.dll">
    </matching_file><matching_file name="ILUT.dll">
    </matching_file><matching_file name="nxFoundation.dll">
    </matching_file><matching_file name="nxphysics.dll">
    </matching_file><matching_file name="PostExec.exe">
    </matching_file><matching_file name="QtCore4.dll">
    </matching_file><matching_file name="RunAsNonElevated.exe">
    </matching_file><matching_file name="TexHelper.exe">
    </matching_file><matching_file name="VistaLib32.dll">
    </matching_file><matching_file name="VistaLib64.dll">
    </matching_file><matching_file name="x64\BTShExt.dll">
    </matching_file><matching_file name="x64\GetIconPositions.exe">
    </matching_file><matching_file name="x64\QtCore4.dll">
    </matching_file><matching_file name="x64\RunAsNonElevated.exe">
    </matching_file></exe>
    <exe name="DevIL.dll">
    <matching_file name="DevIL.dll">
    </matching_file></exe>
    <exe name="kernel32.dll">
    <matching_file name="kernel32.dll">
    </matching_file></exe>
    </database>



    More problems:
    - The "red X" to close piles is not showing.
    - Many icons are not showing