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lovenrockets replied on August 28, 2009 18:27 to the praise "Most Greatful to Outstanding Adobe Customer Support!" in Adobe:
They were able to provide the support I needed in order to get my software (Dreamweaver) fully operational. I did not need them to stay continually in touch with me, as it was a one time fix.-
lovenrockets asked a question in Adobe on August 28, 2009 18:16:
Acrobat 9 Pro Will Not Allow Deactivate/Uninstall (with or without disk)???Adobe Acrobat 9 Pro will not allow my IT Representative to deactivate? It must be uninstalled/deactivated because I have a new laptop and need this application asap. Please can someone help us?
Even with the CD in the machine the error message is as follows:
“The Installation source for this product is not available. Verify the source exists and that you can access it.”
The IT Rep also tried to run the Install from the CD and got the same message. Does ANYONE have a solution, please.
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lovenrockets asked a question in Microsoft Live Labs on August 05, 2009 23:19:
Microsoft FrontpageI tried to reinstall my Microsoft Frontpage because I need to pull information off of it. I currently have Dreamweaver installed. It is not installing correctly and I do not understand why. I have full admin privileges. Can some one assist me with this one? -
lovenrockets gave praise in Adobe on July 16, 2009 12:55:
Most Greatful to Outstanding Adobe Customer Support!I posted a problem on here a couple of weeks ago, and thought Adobe didn't care about me as its customer. But the response I received was outstanding and immediate.
Thank you very much Mr. Hills & Ms Harris. Outstanding support. -
A comment on the problem "Stop buying Adobe" in Adobe:
I will email you directly from my work email account. Thank you for your response, Lovenrockets (VM) – lovenrockets, on July 08, 2009 18:07 -
lovenrockets replied on July 06, 2009 23:19 to the problem "Stop buying Adobe" in Adobe:
I am very upset about these customer service issues. I do not have all this time to sit for 2 hours waiting for someone to pick up the telephone. What the heck is going on here? What is the problem with Customer Service? I am very annoyed and am about to tell our gov't procurement office to block all purchases of their software. No customers should have to put up with this crap.
