Lucia's dashboard

A comment on the question "why does a new browser open when i click a button on desktop pandora?" in Pandora:

A browser should open when you click on a song or album title, or an artist name.. that kind of thing. But a browser should not open if you click on 'pause', for example. If you're having problems with the Vista gadget, just send us an email and we'll troubleshoot with you. Support@pandora.com Thanks! – Lucia, on November 05, 2009 19:27

Lucia set one of Lucia's replies as an official response to "Rating songs democratically" in Pandora

Lucia replied on November 04, 2009 00:24 to the question "Rating songs democratically" in Pandora:

Wow, great question! And a noble goal. :)

Sadly, the answer currently is: no, there's not a way for a group to remotely give feedback to one station.

There's a variety of devices that play Pandora and have remote controls, but you'd have to spring for extra remotes, if they offer that...
http://pandora.com/in-the-home

I can imagine a few other social/work situations where this would be a cool feature to have! I'll bring it up to the team.

Thanks!
Lucia

Lucia set one of Lucia's replies as an official response to "Static,Slow, and 2 songs at same time" in Pandora

Lucia replied on November 02, 2009 19:54 to the question "Static,Slow, and 2 songs at same time" in Pandora:

Hi Jennifer -

That definitely shouldn't be happening!
We just pushed out a new version of the BB app that fixes some bugs, so you might want to try installing that.

If that doesn't fix it, contact us at support@pandora.com and we'll troubleshoot with you!

Thanks,
Lucia

A comment on the idea "Creating Stations From Attributes" in Pandora:

Thanks, Matthew, for your thoughts. cheers, Lucia – Lucia, on October 26, 2009 19:27

Lucia set one of Lucia's replies as an official response to "Why won't pandora stream over Denon ASD-3W Wireless?" in Pandora

Lucia replied on October 21, 2009 23:41 to the question "Why won't pandora stream over Denon ASD-3W Wireless?" in Pandora:

Hey Eric -
My tech support co-workers can probably help you with that! Here's how to contact us: support@pandora.com

:) Lucia

Lucia replied on October 17, 2009 00:00 to the question "How do you log out and use a new Pandora account on Sumsung streaming?" in Pandora:

Hi Toddler -

The thing is, the Samsung device isn't set up so that you can log in and out regularly. (We don't have any control over their user interface, sorry.)

We have to manually remove the device association for you.
The best way to do that is for you to send your private details to us via email, and our awesome support team can help you out with that. (assuming you don't want to post your device ID or email address publicly here.)
We do everything in our power to answer every email, and within 24 hours. :)

:) Lucia

Lucia set one of Lucia's replies as an official response to "Pandora One for GNU/Linux" in Pandora

Lucia replied on October 15, 2009 23:10 to the idea "Pandora One for GNU/Linux" in Pandora:

Hey Clarissa -

The Pandora One desktop app will run on most up-to-date Linux systems. In our office we've successfully had it running on KDE4.1/AMD64 Linux as well as Debian unstable and Ubuntu 9.04. Because of all of the flavors of Linux out there it's not something we formally support, but we can vouch for the fact that in many cases it will work.

This info in our FAQ should be helpful: http://blog.pandora.com/faq/#1662

:) Lucia

Lucia replied on October 15, 2009 22:58 to the question "How do you log out and use a new Pandora account on Sumsung streaming?" in Pandora:

That's weird! We always answer all emails. Maybe yours got stuck in our spam filter? Or our response got stuck in your spam filter?

Please try again! support@pandora.com.

We want to help you!

:) Lucia

Lucia set one of Lucia's replies as an official response to "Pandora on 'dumb' verizon phones?" in Pandora

Lucia replied on October 13, 2009 18:46 to the question "Pandora on 'dumb' verizon phones?" in Pandora:

Hey Todd - Sorry it took me so long to answer this! I missed seeing it until now.
Currently, we're focused on getting Pandora on smart phones. :)

-Lucia

Lucia set one of Lucia's replies as an official response to "Possible to create song seed from bookmark in existing station??" in Pandora

Lucia replied on October 13, 2009 18:44 to the question "Possible to create song seed from bookmark in existing station??" in Pandora:

Hi!
Thanks for listening to Pandora; I'm so glad you're enjoying it. :)

Unfortunately, there is no quick, easy way to transform your bookmarks into a station. It's a pretty cool idea though!
What you'll need to do is add each song individually. The quickest way to add multiple artists or songs to a station is on the station page.
Station page example: http://is.gd/4hSZf

Cheers,
Lucia

Lucia set one of Lucia's replies as an official response to "Why is Pandora going to another site?" in Pandora

Lucia set one of Lucia's replies as an official response to "Are there plans for scrobbling tracks?" in Pandora

Lucia replied on October 13, 2009 00:09 to the question "Are there plans for scrobbling tracks?" in Pandora:

Hey Todd -

Thanks for listening!
There aren't any current plans to scrobble pandora's stream to last.fm. But I understand there are fan sites out there that do just that.

:) Cheers, Lucia

A comment on the question "How can I ban "live" music from a Pandora station?" in Pandora:

Hi Tony - Thanks for the comment! Any time you see a live song that's not labeled (live), let us know, and we'll fix it! support@pandora.com. :) Lucia (I already notified my co-workers regarding the Living Colour song.) – Lucia, on September 17, 2009 23:15