Lucia's dashboard

Lucia replied on October 17, 2009 00:00 to the question "How do you log out and use a new Pandora account on Sumsung streaming?" in Pandora:

Hi Toddler -

The thing is, the Samsung device isn't set up so that you can log in and out regularly. (We don't have any control over their user interface, sorry.)

We have to manually remove the device association for you.
The best way to do that is for you to send your private details to us via email, and our awesome support team can help you out with that. (assuming you don't want to post your device ID or email address publicly here.)
We do everything in our power to answer every email, and within 24 hours. :)

:) Lucia

Lucia set one of Lucia's replies as an official response to "Pandora One for GNU/Linux" in Pandora

Lucia replied on October 15, 2009 23:10 to the idea "Pandora One for GNU/Linux" in Pandora:

Hey Clarissa -

The Pandora One desktop app will run on most up-to-date Linux systems. In our office we've successfully had it running on KDE4.1/AMD64 Linux as well as Debian unstable and Ubuntu 9.04. Because of all of the flavors of Linux out there it's not something we formally support, but we can vouch for the fact that in many cases it will work.

This info in our FAQ should be helpful: http://blog.pandora.com/faq/#1662

:) Lucia

Lucia replied on October 15, 2009 22:58 to the question "How do you log out and use a new Pandora account on Sumsung streaming?" in Pandora:

That's weird! We always answer all emails. Maybe yours got stuck in our spam filter? Or our response got stuck in your spam filter?

Please try again! support@pandora.com.

We want to help you!

:) Lucia

Lucia set one of Lucia's replies as an official response to "Pandora on 'dumb' verizon phones?" in Pandora

Lucia replied on October 13, 2009 18:46 to the question "Pandora on 'dumb' verizon phones?" in Pandora:

Hey Todd - Sorry it took me so long to answer this! I missed seeing it until now.
Currently, we're focused on getting Pandora on smart phones. :)

-Lucia

Lucia set one of Lucia's replies as an official response to "Possible to create song seed from bookmark in existing station??" in Pandora

Lucia replied on October 13, 2009 18:44 to the question "Possible to create song seed from bookmark in existing station??" in Pandora:

Hi!
Thanks for listening to Pandora; I'm so glad you're enjoying it. :)

Unfortunately, there is no quick, easy way to transform your bookmarks into a station. It's a pretty cool idea though!
What you'll need to do is add each song individually. The quickest way to add multiple artists or songs to a station is on the station page.
Station page example: http://is.gd/4hSZf

Cheers,
Lucia

Lucia set one of Lucia's replies as an official response to "Why is Pandora going to another site?" in Pandora

Lucia set one of Lucia's replies as an official response to "Are there plans for scrobbling tracks?" in Pandora

Lucia replied on October 13, 2009 00:09 to the question "Are there plans for scrobbling tracks?" in Pandora:

Hey Todd -

Thanks for listening!
There aren't any current plans to scrobble pandora's stream to last.fm. But I understand there are fan sites out there that do just that.

:) Cheers, Lucia

A comment on the question "How can I ban "live" music from a Pandora station?" in Pandora:

Hi Tony - Thanks for the comment! Any time you see a live song that's not labeled (live), let us know, and we'll fix it! support@pandora.com. :) Lucia (I already notified my co-workers regarding the Living Colour song.) – Lucia, on September 17, 2009 23:15

A comment on the idea "Don't open a new window when a song is bookmarked" in Pandora:

Probably depends on how your tabs properties are set up. :) I'm using Firefox. – Lucia, on September 01, 2009 21:25

A comment on the idea "Don't open a new window when a song is bookmarked" in Pandora:

Excellent point. If you leave the page open, it doesn't keep popping up. And if you use tabs in your browser, it works even more seamlessly. :) I use Pandora in a separate window, and always keep the station info page open in the second tab. -Lucia – Lucia, on September 01, 2009 20:59

A comment on the idea "Don't open a new window when a song is bookmarked" in Pandora:

Great idea, Sean. Thanks! I'll share your thoughts with the design team. :) Lucia – Lucia, on September 01, 2009 18:58

Lucia replied on August 27, 2009 23:24 to the question "Why is Pandora going to another site?" in Pandora:

Hi there!

Email us at support@pandora.com.... we may be able to help. We'll troubleshoot with you.

Thanks!

:) Lucia

Lucia set one of Lucia's replies as an official response to "My saved stations are gone and replaced by random ones - help!" in Pandora

Lucia replied on August 14, 2009 23:51 to the problem "My saved stations are gone and replaced by random ones - help!" in Pandora:

Hi Todd -

Drop us a line at support@pandora.com and we'll look into it. We may be able to recover your lost stations for you.

Thanks!
Lucia

Lucia set one of Lucia's replies as an official response to "Pandora keeps stopping on Blackberry especially with bluetooth" in Pandora

Lucia replied on August 11, 2009 00:14 to the question "Pandora keeps stopping on Blackberry especially with bluetooth" in Pandora:

Sorry about that, Alam!

Contact us at support@pandora.com and describe the behavior; we'll troubleshoot with you. :)
We'll do our best to get Pandora running smoothly on your BlackBerry.