Luzius's dashboard

A comment on the problem "Out of heap space when many pending tasks" in Wuala:

Hm.. the simplest way to get the .hprof file would be to upload it to wuala and send me a link to it. Does Wuala also crash if you use a dummy account? (Btw: my email: luzius@wuala.com) – Luzius, on August 26, 2009 16:33

A comment on the problem "Out of heap space when many pending tasks" in Wuala:

In theory, the backup process shouldn't create more than 100 transactions at a time. So I'm not sure why this happened. You should be able to get rid of the error by clearing the transaction cache. Thereby, you will lose all pending changes, but you might be able to work again. If you want to help us to track the cause of the error down, please try starting Wuala with the following modified launcher:
http://www.wuala.com/Wuala%20Communit...
It should create a big file with the ending .hprof the next time Wuala runs out of memory. If you send that to us, we can analyze it.

btw: I couldn't find your sent in reports, is your username johnny? You can also paste the message here. – Luzius, on August 26, 2009 14:58

Luzius replied on August 26, 2009 12:55 to the question "is Wuala legal?" in Wuala:

Thanks bagelcat. Making storage traders responsible for the data on their computers would be a little like making the postal office responsible when someone uses it to mail illegal letters to someone. As long as you are not directly aware of a specific case, you should be safe.
And if you don't think so, you can always buy storage from us and let us do the storing of the data. :)

Luzius replied on August 24, 2009 07:32 to the problem "Wuala crashes on my Windows Vista 64 bit!" in Wuala:

@tigurr: we've identified the problem and will release a fix with the next update. Meanwhile, you can prevent it from happening by deleting the local cache:
C:\Users\Yourname\AppData\Local\Wuala\Data\Local2
and
C:\Users\Yourname\AppData\Local\Wuala\Data\Meta
Maybe also:
C:\Users\Yourname\AppData\Roaming\Wuala

Luzius replied on August 21, 2009 16:56 to the problem "Cache limit does not work" in Wuala:

Files that are not uploaded yet remain in the cache. The cache shouldn't show the wrong size though. Joe12: where are the 17GB exactly stored (which subfolder of the cache)?

Luzius replied on August 21, 2009 12:00 to the problem "Backup syncronisation stucks" in Wuala:

I've identified two possible causes for this problem. One is rather theoretical. The other one would be such that processing of transactions would continue if you do something in the client that triggers loading metadata from the server (e.g. visiting the world area). Both causes are fixed, let us know if the error still appears after the next update (scheduled for within the next few days).

Luzius replied on August 21, 2009 11:44 to the problem "Backup: folder timestamp" in Wuala:

Will be corrected with the next release

Luzius replied on August 19, 2009 16:47 to the problem "Windows 7 has been final, support file system integration." in Wuala:

We are working on this. The way we did file system integration before does not seem to be supported any more in Windows 7. If everything goes well, this will be resolved in a few weeks.

Luzius replied on August 16, 2009 17:08 to the problem "227 oder 228 startet nicht mehr" in Wuala:

Bitte folgendes versuchen:
1. In den Ordner
C:\Users\Luzius\AppData\Local\Wuala\Program0
(bzw. den entsprechenden Ordner auf XP) gehen. Dort die Datei "Wuala.288" nach "Wuala.old" umbenennen.
2. Versuchen, Wuala zu starten. Falls das gelingt, wäre ich an der Wuala.old interessiert. -> Gerne hochladen und mir einen secret link dazu schicken (luzius@wuala.com)
3. Falls das nicht geling, die neu erstellte "Wuala.288" erneut löschen, und versuchen, Wuala von der Kommandozeile mit
wuala -server update.wuala.com
zu starten.

Ich hoffe, letzteres geht. Ansonsten:
Hast du eine firewall aktiviert? Kam eine Abfrage ob Wuala eine Verbindung öffnen dürfe beim Start? Das kann ab und zu zu dem Fehler führen, auch wenn man "ja" sagt.

Luzius replied on July 22, 2009 07:28 to the problem "wuala does not start anymore!" in Wuala:

Hi, thanks for your report. It looks like a data error in the preferences. The next update (planned of middle of August) will resolve this. Alternatively, you can delete your local settings by deleting all the Prefs* files in the Wuala folder (/Users/NAME/Library/Application Support/Wuala/..). Your online time and your storage will stay, however, your online-time history will disappear and you'll have to reenable trading.

A comment on the update "TechCrunch The Europas: Vote for Us!" in Wuala:

Hi nickname, the pace has indeed slowed down a little. The reason for this was a focus on stability. However, the next release will introduce two nice new features. You'll see. :)
What feature would be on top of your wish-list? – Luzius, on June 26, 2009 09:20

A comment on the question "Why has the minimum upload speed been set to 10 KB?" in Wuala:

@nickname: actually the lan awareness is something that has been on my mind for quite a while now. With some luck, we'll do something in that direction near the end of the year. – Luzius, on June 10, 2009 15:58

Luzius replied on June 10, 2009 15:17 to the question "Why has the minimum upload speed been set to 10 KB?" in Wuala:

Please note that the 10kB/s minimum was always there. All we changed is how this is shown in the settings. Previously, you could set the rate to 5kB/s in the settings. However, Wuala has always ignored settings below 10kB/s. All the new update did is making this limit more obvious, but it has been there since the early alpha.

Luzius set one of Luzius' replies as an official response to "PIRACTY private CANNEL "siamo solo noi" SUSPEND user "LELE67"" in Wuala

Luzius replied on June 08, 2009 07:24 to the problem "PIRACTY private CANNEL "siamo solo noi" SUSPEND user "LELE67"" in Wuala:

Please read:
http://www.wuala.com/en/about/abuse
And send a report to abuse@wuala.com if you think that's necessary.

PS: To me, this looks like a personal dispute between lele and gpolice.

A comment on the problem "PIRACTY private CANNEL "siamo solo noi" SUSPEND user "LELE67"" in Wuala:

I think lele is talking about an account on another site, not his Wuala account. – Luzius, on June 08, 2009 07:14

A comment on the problem "Transaction 183 failed on login." in Wuala:

It's here. Let me know if the fix did not work. – Luzius, on June 05, 2009 12:27

Luzius replied on June 04, 2009 07:28 to the problem "Transaction 183 failed on login." in Wuala:

Thanks for reporting. This will be fixed with the next update.

Luzius replied on May 28, 2009 16:34 to the problem "WualaTemp" in Wuala:

Currently, everything older than 3 days is automatically cleaned up again, we'll reduce that to 1 day with the next update. This should improve the situation by 2/3. :)

Luzius replied on May 28, 2009 11:30 to the problem "WualaTemp" in Wuala:

hm.. Wuala uses the system's temp folder by default for temporary files. You can delete the ones from the Upload folder without doing any harm (besides maybe slowing down pending uploads). Maybe we should make the temp dir configurable.