Maggi BD's dashboard

Maggi BD reported a problem in Firstgiving on November 17, 2008 15:53:

Broken Images on FG Site

Firstgivers,

We're having a temporary problem with images on our site. We're hard at work fixing this and we will keep you posted.

-Margaret and the Firstgiving Team

Maggi BD shared an idea in Firstgiving on September 25, 2008 20:08:

Check out our "Seven Ways..." webinar and get more out of your Firstgiving account

Firstgiving's Seven ways to get more out of your Firstgiving account webinar recording is now live and ready to view, http://vimeo.com/1811913

Enjoy :)

Maggi BD shared an idea in Firstgiving on September 16, 2008 13:17:

Another win for our nonprofits! :)

NPO's, you can now upload your organization's logo so that it appears on all of your supporters' Firstgiving fundraising pages.

Take a look at these great examples:
http://www.firstgiving.com/bobbouwer
http://www.firstgiving.com/chickens
http://www.firstgiving.com/bohlmanmotorsports

Ready to add your logo, too? It's easy. Just log in to your nonrpfoit account, and click Add your logo, listed under Account Management

Lookin' good!

Maggi BD shared an idea in Firstgiving on September 15, 2008 16:28:

Nonprofits, create a Twitter account and 'tweet' your updates and ideas to supporters!

Here's a modern take on the old 'shout it from the rooftops' approach: Twitter allows you to update your community in real time, really easily.

Go to Twitter.com, create an account, and invite your supporters to follow you. Then tweet away; let people know about your Premium Start Page, share your own Firstgiving fundraising page, and keep folks informed about your event.

Here's a great example, http://twitter.com/leecountyhumane. This humane society has 20 followers!

Maggi BD set one of Maggi BD's replies as an official response to "Please ADD Paypal and RME donate buttons!" in Firstgiving

Maggi BD replied on September 09, 2008 13:26 to the question "Please ADD Paypal and RME donate buttons!" in Firstgiving:

Dear HannaLea,

Thanks so much for posting your question.

At this time, as you know, we don't accept PayPal as a payment option for donations. I can tell you that we've heard this request from others, and we do plan to add PayPal to our payment options at some point in the future.

I don't have an exact date to quote for you, but please rest assured that this is on our radar!

Maggi BD started a conversation in Firstgiving on September 08, 2008 13:22:

A Firstgiving resource for all nonprofits

We've spruced up our online resources area for nonprofits, http://www.firstgiving.com/statements/npo/resource_center_faq1.asp

We will continue to add more content in the coming weeks, and we would love your help.

So, my questions to nonprofits: what resources do you value most? Did we get this right, or is there more we could offer in the way of content?

Maggi BD shared an idea in Firstgiving on September 05, 2008 13:46:

Great news for our Premium Start Page folks :)

We’re thrilled to let you know that you can now add your own events to your Firstgiving Premium Start Page.

Check it out! Log into your Firstgiving nonprofit account, https://www.firstgiving.com/account/login.asp
1. Click add events to your Start Page (you’ll find it under Account Management)
2. Click Add New
3. Enter your event information. Required fields have a red asterisk.
4. If your event uses online registration, we’ll follow up with you to collect the information needed, such as event fees, liability release for participants, etc.

Maggi BD replied on September 03, 2008 14:58 to the question "How to update the nonprofit's mission & programs on Firstgiving? How to add the nonprofit's website and pdf documents to my Firstgiving fundraising page?" in Firstgiving:

Hi, Myrna,

Thanks so much for posting this question. Happy to help.

At this time, Firstgiving needs to update the 'about my nonprofit' content that displays on the fundraising pages. You can either direct us to the organization's mission statement, if it is on their site, or you can have the nonprofit write to us directly with the text, support@firstgiving.com

You can use your personal message text to provide a link to the nonprofit's website. You cannot link to a pdf unless that document is hosted on the internet; in that case, you could link to it as you would any other web address.

Please let us know if you have any further questions. I love your enthusiasm about helping local seniors and their caregivers. We're here to help you achieve your goals.

-Margaret

Maggi BD shared an idea in Firstgiving on August 19, 2008 15:11:

Put the link to your Firstgiving start page in your event brochure

Here at Firstgiving, we've had the honor of working with thousands of nonprofit organizations. That experience has given us invaluable information about what works when it comes to online fundraising.

We've put together best practices (see http://www.firstgiving.com/statements..., step 6) based on the feedback and success stories we hear every day.

Here's a perfect example of our best practice, "Add your Firstgiving page URL to brochures and printed hand-outs. Be sure to use your start page web address," http://www.theangelfund.org/wp-conten.... Thanks to The Angel Fund for sharing this brochure with us so that we could share it with you!

Maggi BD started following the idea "Multiple Accounts for a Single Email" in Firstgiving.

Maggi BD replied on August 05, 2008 13:22 to the idea "Customize Donation Page" in Firstgiving:

Thanks so much for the suggestion!

We've got a lot of great changes on the horizon, and this is one of them. Though we're not sure exactly how it will evolve, we do want to allow for customization of the donation amounts, along with descriptive text such as you suggest.

Stay tuned for more information as this project takes shape.

Maggi BD started following the idea "Customize Donation Page" in Firstgiving.

Maggi BD started following the idea "Customize Donation Page" in Firstgiving.

Maggi BD reported a problem in Firstgiving on July 03, 2008 12:54:

Firstgiving Site Update

Due to the growing level of traffic on our site we have undergone an upgrade of not only hardware, but collocation facilities, too.

We have invested a significant amount on new hardware, software and human power to provide our users with a better platform to raise money online.

Our move to a new server happened overnight, 07/02/08; by early that morning the vast majority of Firstgiving pages were back up & running.

Some ISP’s take a little longer to update new server addresses, which means that a small number of users will continue to see our holding page for a little longer.

Please accept our sincere apologies for the inconvenience. Should you wish to speak with someone directly, please don’t hesitate to contact us, support@firstgiving.com

Maggi BD replied on July 02, 2008 15:00 to the question "As an Admin, how can I delete a team created by mistake?" in Firstgiving:

Good morning,

Thanks for the post! We're happy to help.

At this time, only a Firstgiving staff member can delete a team. We would like to give this ability to the fundraiser, however, so that he or she can delete a team created in error, one that's a duplicate, etc.

We've got a lot of exciting changes to the site in the works, both now & in the fall. I will pass your suggestion on to our development team, so your voice will be heard.

Our helpdesk offers a speedy turnaround, and for now, folks do need to write to support@firstgiving.com to have a team deleted.

Thanks again for posting about this important topic.

Maggi BD marked one of Grant's replies in Firstgiving as useful. Grant replied to the idea "Cut and Paste from Word, Won't work".

Maggi BD replied on June 25, 2008 13:55 to the question "Multiple videos" in Firstgiving:

Thanks, Hannah & Su! Great answers to a great question.

Maggi BD marked one of Susannah's replies in Firstgiving as useful. Susannah replied to the question "Adding html code?".

Maggi BD started following the idea ""Total Raised" on Start Page should include registration and off-line donations" in Firstgiving.