Marco Kaiser's dashboard

Marco Kaiser replied on January 30, 2009 12:08 to the problem "Issue with faulty "In reply to" link in @ replies" in Seesmic:

Hi,

thanks for reporting this, the next release, which should be available very soon, will fix the issue with bad "in reply to" links.

Marco

Marco Kaiser replied on January 19, 2009 22:33 to the problem "Special characters öäüß are counted wrong destroying shortened URL" in Seesmic:

Good catch, but that looks like a bug in laconi.ca which is cutting off the text when returning a list of messages.

Compare

http://identi.ca/api/statuses/user_ti...

with

http://identi.ca/api/show/1883780.xml

(currently that's the latest message for that account)

The actual message (and URL) is cut off in the list, but not in the individual show request. So it's not twhirl that is the culprit here :-)

See you at MBC09!

Marco Kaiser replied on December 21, 2008 20:40 to the idea "Replace the Delete-Dialogue with an Undelete-Feature" in Seesmic:

Hi,

first of all, thanks for your idea.

I agree that an undelete feature would be nice, and maybe even a better solution than a warning -- if it would be implemented / supported at the service level. Unfortunately, none of the services twhirl supports offers this functionality on the API level.

As twhirl could only realize this undelete on the client side, but not promote this state of a tweet to twitter itself, it would possibly create more confusion than real advantage. twhirl is only one of many possible interfaces to your twitter data - and not only you are looking at your tweets, but all your friends do, too. So as there is no way for twhirl to delete a tweet on the service-site without actually destroying it, it would need to mark the tweet as deleted only to you, but everyone else would still see it -- clearly not why users would delete their own tweets.

Deleting the tweet and keeping a local copy also does not solve the problem, as an undelete action would then need to re-add the deleted tweet as a new one, sending it again to all your friends, at a new time and in a new context compared to the original one. The nicest thing you can say about this is maybe that it could be very confusing for your friends.

What ALA points out here is definitely true, it just doesn't work here, as twhirl does not have full control over the possible states of an item on one of the services. It is limited by the exposed functionality of the API.

Hope this helps

Marco Kaiser replied on December 13, 2008 19:36 to the problem "Twhirl 0.8.7 doesn't work on Ubuntu 8.04" in Seesmic:

Hi everyone,

apologies for breaking the Linux support in twhirl with the latest release.

We have created a version with the same functionality as the current 0.8.7 build, but based on the previous AIR build 1.1, which is available as a beta release for Linux.

Please get the installer from here:

http://www.twhirl.org/files/twhirl-0....

Of course, it will not only work on Linux, but on any system that has at least AIR 1.1 installed.

Let us know if you encounter any issues.

Marco Kaiser replied on November 04, 2008 21:49 to the problem "Apache HTTP 403 Forbidden error" in Seesmic:

Hi,

could you provide some more information of what site you are trying to access, and what you enter as username?

A 403 is usually not a wrong username/password combination, but the server refusing to fulfill the request for any reason.

Which URL did you try in your browser?

Thanks,
Marco

Marco Kaiser replied on September 24, 2008 11:14 to the question "Twitter shows my twhirl updates as from "web"." in Seesmic:

Hi, thanks for your question.

We know about the problem, and have been in contact with Twitter to solve this. A fix is going to be deployed this week.

Marco Kaiser replied on September 23, 2008 12:03 to the problem "Faulty link on twhirl.org main page." in Seesmic:

Oops... thanks, fixed :)

Marco Kaiser replied on September 19, 2008 13:46 to the problem "Posts marked as posted 'via web' intead of 'via twhirl'" in Seesmic:

Hello, thanks for reporting this. Yes, we noticed it already, and it seems it showed up after Twitter launched the new website UI.

We have contacted them to see what the reason is for the missing source information.

Marco Kaiser replied on August 28, 2008 22:32 to the question "What happened to twhirl's customer support?" in Seesmic:

Hey there,

I'm still here, but unfortunately my current work schedule does not allow me to be as active in support as I was before. I am still developing on twhirl and defining the startegy and architecture, and I'm also happy to help Thomas to answer questions if he needs me to.

As Thomas has caught up now, I know twhirl's support will be in good hands in the future.

Sorry for the time during which our support wasn't as good as you were used to, but I hope you still enjoy twhirl! :)

Marco

Marco Kaiser set one of Marco Kaiser's replies as an official response to "Twhirl and Native Identi.ca Tag Support" in Seesmic

Marco Kaiser replied on August 01, 2008 21:46 to the problem "Twhirl and Native Identi.ca Tag Support" in Seesmic:

Hi,

thanks for your suggestion. Yes, this should be available in the next release of twhirl.

Cheers,
Marco

Marco Kaiser replied on July 03, 2008 16:01 to the problem "Links opening in new Firefox Window instead of Tab :-(" in Seesmic:

Scott,

thanks ;-) I'm not sure if this issue has been solved on Windows with one of the last AIR releases, but originally it was more prominent there than on OS X.

Even the official release notes from Adobe for AIR contained a workaround to solve the issue on Windows.

Anyway, I share everyone's feelings here that this is a really annoying thing, but as you pointed out, it cannot be solved from within twhirl.

Marco

Marco Kaiser replied on July 03, 2008 13:43 to the problem "Limit Exceeded issue..." in Seesmic:

Hi everyone, the just released version 0.8.3 fixes issues with the auto throttling twhirl can perform for your API usage.

But as the limit is as low as 20 at the moment, it's still likely that you will run into limit exceeded problems, because of other clients / apps accessing your account. We can only hope for twitter to raise the limit soon, so the problem will be less significant.

Sorry, unfortunately we cannot do more then trying to keep twhirl's API usage below the limit.

Marco Kaiser replied on July 03, 2008 13:39 to the problem "Links opening in new Firefox Window instead of Tab :-(" in Seesmic:

Well, actually I'd be happy if it would be a problem in twhirl, because then I could solve it!

This problem affects ONLY AIR applications, so if all other (native) apps use another browser, that has nothing to do with this issue.

To give you some technical background about this issue: twhirl is based on Flash and the Flex framework. There is just one way to actually open a URL in an external system browser from these kind of AIR applications. There are no options we could send with the URL that can influence how, where or by which application that URL is captured and opened in the end.

For reference, the call used to do this is navigateToURL().

I would be interested to know which other AIR applications you are using that open a link in another browser?

Marco Kaiser replied on June 30, 2008 11:39 to the question "Avatars not displaying in Twhirl" in Seesmic:

To use twitter from within twhirl, it needs to access the twitter API over HTTPS (port 443) and also must be able to request data from other webservers via HTTP (port 80). HTTP is used to load avatar images, use external services like TwitPic, URL shortening, Summize search etc.

For avatar images, twhirl gets the URLs from the twitter API and simply requests them using HTTP. They are usually stored on an external hosting provider (Amazon S3). Maybe this helps you to trace down what's going wrong for you?!

Marco Kaiser replied on June 30, 2008 09:46 to the question "Avatars not displaying in Twhirl" in Seesmic:

Hi,

avatars not showing up in twhirl is usually caused by a network issue. twhirl does "lazy loading" for avatars: it displays the tweets with placeholders first and then loads the image from the remote URL, replacing the placeholder when it got the real image.

If some avatars don't show up (you see the gray square instead), twhirl wasn't able to load the avatar image. Scrolling the tweet out of your viewable area and then back in will trigger a new try to load it, so if it was a temporary issue, this might help.

You cannot clear the cache, and there is no need to, as twhirl automatically re-requests avatars it could not load. And I don't think a reinstallation would help, as the problem seems to be some kind of flaky network access (or at least to the server the images are available from).

Marco Kaiser set one of Marco Kaiser's replies as an official response to "even though i'm a geek, i should still have friends......." in Seesmic

Marco Kaiser replied on June 30, 2008 08:20 to the problem "even though i'm a geek, i should still have friends......." in Seesmic:

Hi Ryan,

I would never question that you have friends ;-) Unfortunatley, twitter refuses to tell us who they are at the moment. In their efforts to keep the site up and running, they have disabled parts of the API that are now returning errors.

To find out more about what they do, you can take a look at http://status.twitter.com to read their announcements and get a quick overview of the system status.

Hope this helps,
Marco

Marco Kaiser set one of Marco Kaiser's replies as an official response to "AIR update fuzzing Twhirl?" in Seesmic

Marco Kaiser replied on June 17, 2008 15:31 to the question "AIR update fuzzing Twhirl?" in Seesmic:

Hi all,

not sure if two things are confused here. Since version 0.8.2, twhirl does not show "old" messages it had already received in a previous session. This avoids popping up old messages as "new" when you start it the next time, and has been requested by many users.

If you don't like this behaviour, you can of course disable it, so that twhirl will show the latest 20 tweets from your friends, replies and direct messages on startup, no matter if it showed them before. Just open the configuration and disable "hide old messages from previous sessions".

But this should not affect really "new" messages coming in and being displayed. If twhirl does not update anymore at all after upgrading AIR to 1.1, there might be a problem with the update we need to look for.