Lauren J.'s dashboard

Lauren J. replied on July 02, 2009 16:15 to the problem "Poor quality" in Manhattan Portage:

Hello, I am sorry that you are having problems with your Manhattan Portage bag. I am pleased to let you know that all Manhattan Portage bags do come with a lifetime warranty against manufacturing defects. It sounds like this may be something that is covered under our warranty policy. Please submit photos of your bag in on a warranty request form on ManhattanPortage.com here:
http://www.manhattanportage.com/catal...

and someone will evaluate your claim.

Warm Regards,
Lauren J. Hoffman
Sales and Marketing

Lauren J. replied on June 15, 2009 20:25 to the question "livraison a l'etranger" in Manhattan Portage:

Bonjour Sebastien,

Affirmatif vous pouvez placer une commande sur notre site Web et nous pouvons livrer les sacs MP en France via UPS International Saver.

Bonne soiree
Jerome

Lauren J. shared an idea in HP on October 07, 2008 18:45:

Laptops sold in Messenger Bags

Hello,
My name is Lauren and I work with Manhattan Portage. We are a leading manufacturer and distributor of messenger bags, laptop bags, and backpacks. I recently came across an article stating that you are going to be selling your laptop bags in walmart in messenger bags with no cardboard/plastic packaging.

I was wondering if there is someone I can get in contact about co-brand selling some HP laptops in Manhattan Portage bags in some more high-end stores.

Let me know if you can point me in the right direction!

Warm Regards,

Lauren J. Hoffman
Sales and Marketing
Portage WorldWide Inc.
P: (212)925-1085 x 102
F. (212)925-1057

Lauren J. shared an idea in Kyte on October 07, 2008 18:18:

Hey, you guys should get more customized Manhattan Portage bags!

Hey, you guys should get some more customized Manhattan Portage bags!

Lauren J. replied on July 23, 2008 14:41 to the discussion "In search of a replacement for the dreaded "hip pouch"" in Manhattan Portage:

Hello AmPeter,

Of all of our Manhattan Portage mini bags, I Do like our 1407 Urban bag best (my boyfriend actually carries this one). It has a great number of organizational pockets, yet is still a good manageable small size (you can fit a paperback book in it, which is always a plus!)

Our new line, Token, does have a Waist bag (the 1002 Lexington Waist Bag) http://www.tokenbags.com/product_info... You can find this product in the Token store as well.

Take care,
-Lauren

Lauren J. replied on July 10, 2008 20:24 to the question "Size of the Classic Manhattan Portage messenger bags circa 1990-92?" in Manhattan Portage:

You wouldn't happen to be thinking of our 1607v Vintage Messenger bag, are you? (https://www.manhattanportage.com/cata...)
This item features the professional metal strap adjuster. We have been making this particular item for over 25 years.
Of course being a company that has been around for over two decades, there are many items that were only made for a season or 2 before being discontinued. The vintage style bad used to come in 3 sizes, small, med, and large, however it only comes in one size now.

Lauren J. replied on July 10, 2008 14:16 to the discussion "Who remembers Globe Canvas, makers of the real original messenger bags in New York?" in John Peters Manhattan:

Nothing against Globe Canvas or anything; we worked with them in the past. I'm just not sure currently WHO is making the products right now (I believe it might be my bosses former partner, but I'm not 100% sure).
Their website hasn't changed in YEARS which is why I'm not even sure of their status.

Lauren J. replied on July 07, 2008 14:30 to the discussion "Who remembers Globe Canvas, makers of the real original messenger bags in New York?" in John Peters Manhattan:

Yes, the DeMartini's did sell Globe Canvas messenger bags in Chinatown and those were made specifically for Bike Messengers. We were the first messenger bag manufacturer to make our bags out of Cordura, which is a Military grade fabric.
Unfortunately Mr. DeMartini has been retired for nearly a decade, and I do not believe his products are made any longer (I could be wrong, however).
"Original Messenger Bags from NYC" is a tag line of ours, and I do not believe this to be false, as we did provide many firsts. There are a lot of messenger bags companies that have come and gone, and we are one of the few that are still around!

A comment on the question "MP laptop bag" in Manhattan Portage:

Hi Luis,
I am sorry to dissapoint you, but currently there are no Manhattan Portage bags that are produced domestically. Although we may have some in the near future, we haven't produced in the US in going on 5 years now. – Lauren J., on June 27, 2008 14:11

Lauren J. replied on June 24, 2008 21:18 to the question "Manhattan Portage Small Map Bag" in Manhattan Portage:

I think that's a great idea! Manhattan Portage has literally a bag for everyone!

Lauren J. asked a question in Manhattan Portage on June 24, 2008 21:18:

Manhattan Portage Small Map Bag

Looking for a small messenger bag for my eeePC and other necessities...thinking the Manhattan Portage small map bag.

Lauren J. replied on June 20, 2008 21:39 to the question "MP laptop bag" in Manhattan Portage:

We have tons of different laptop designs on ManhattanPortage.com.
Our 15" DJ computer bag is really easy to find at it is for sale at most Urban Outfitters locations!

Lauren J. asked a question in Manhattan Portage on June 20, 2008 21:39:

MP laptop bag

I'm torn between getting a laptop bag from Tom Bihn, Spire or Manhattan Portage. Help!

Lauren J. replied on June 16, 2008 17:06 to the problem "West Side Strap Design Flaw" in Manhattan Portage:

Hello Oranjies,

I am sorry you have a problem with you West Side Shoulder bag. To me, this sounds like a defective bag, and not a flaw in the design.

If you could send a photo of this to Lauren@manhattanportage.com I will forward that onto our production department.

Do you mind if I ask how long you have had your bag?

If this falls under our lifetime warranty (which it sounds like it does!) we will ask you to send the bag back to us, and we will send you a brand new bag for free.

Warm Regards,

Lauren J. replied on June 12, 2008 21:26 to the question "Should I buy a Manhattan Portage bag?" in Manhattan Portage:

Sounds good to me!

Lauren J. replied on June 02, 2008 21:18 to the question "larger backpack?" in Manhattan Portage:

Hello,
Thank you for your interest in Manhattan Portage bags. We do come out with several new designs every year. Although we do have new backpack designs in mind, the most common size of backpack we get inquiries on is a school sized bag, like the 1202 or 1210. Although we may make a larger bag in the future, we do not have any immediate plans to ad a larger backpack to our line.

Lauren J. replied on May 05, 2008 14:27 to the problem "pain in the butt signup process" in Manhattan Portage:

As far as I can tell on our end of the system, your e-mail address is NOT signed up as an account.
I would suggest attempting to sign up one more time.
If this continues to be a problem, I will have my web developer look into it further, but as far as I can tell we are having no known issues on our end.
If all else fails, you can always call our office at 212-925-1085 from 10-6 eastern time and place your order over the phone.

Lauren J. replied on April 28, 2008 14:37 to the question "Lost the Clasp for my DJ Bag" in Manhattan Portage:

Hello,
If you let us know the exact model of the bag (or size of the clip) and your address, we can send you a new clasp free of charge.
You can submit your information to warranty@manhattanportage.com.

Take care!

Lauren J. replied on April 01, 2008 14:34 to the question "hot studded messenger bag!" in Manhattan Portage:

The studded 1615 is only available in Japan in that particular store, and online at manhattanportage.co.jp.
We do limited edition bags for different markets that you can only purchase in that particular country.

Lauren J. replied on March 31, 2008 15:04 to the discussion "Domestically Produced Bags" in Manhattan Portage:

In the past we did produce our bags domestically. Over the past five years in order to keep up with increasing demand of our products we did have to move production overseas.
Although we might produce some higher end products domestically in the near future, our core line will continue to be produced overseas.
We do not hide the fact that our production has moved, and we still use the same high quality materials that we always used.