Emiliano Miluzzo's dashboard

emiluzzo replied on July 25, 2008 20:04 to the question "IconeMe not changing?" in CenceMe:

Hello,

do you mean that the icon you picked does not change on the phone or in your Facebook widget? The icon on Facebook usually changes quite immediately after you have uploaded it from the phone, but there might be cases, due to network congestion, when the change occurs after 1 or 2 minutes.

Please, let us know how it goes and if you still have problems with it.

Thanks,
-emiliano

emiluzzo replied on July 25, 2008 20:01 to the question "Cenceme buddies only facebook buddies?" in CenceMe:

Hello,

currently, in order to be a CenceMe buddy a person has to have a Facebook account too. We are currently working to extend CenceMe beyond just Facebook, but this will come in the near future.

Best,
-emiliano

emiluzzo replied on July 24, 2008 22:34 to the problem "crashing" in CenceMe:

Hello,

that's strange since this is a problem that you've started seeing only after some time you've been using the app already. Try to do the following in this order:

1. remove the app from your phone;

2. remove the widget from your Facebook profile:
to remove the CenceMe widget from your Facebook profile page, locate the widget, click the "x" sign on the top-right corner of the widget frame, and then "Remove Application". Alternatively, you can click on the "Applications" link on the left top hand side of the screen below the search text field and then click on the "X Remove" link that corresponds to "CenceMe - iPhone Edition".

2. re-install and activate CenceMe again.

Please, let me know how it goes.

-emiliano

emiluzzo replied on July 23, 2008 03:13 to the idea "Status updates -> News Feed?" in CenceMe:

Hello Robert,

thanks for the input. Our plan at the moment is not to include the CenceMe status changes in the News Feed but inside the CenceMe widget (to view the buddy's historical CenceMe status). We are currently working on the development of this feature that will come in the near future.

Your point is valid though, and we'll definitely take it into consideration.

Thanks again,
-emiliano

emiluzzo replied on July 21, 2008 04:52 to the question "Facebook isn't updating cenceme information." in CenceMe:

The problem has been fixed and everything is back to normal starting from 9PM, July 20 and the Facebook CenceMe widget can receive updates regularly.

We apologize for the inconvenience,

-emiliano

emiluzzo replied on July 19, 2008 18:34 to the problem "Service alert" in CenceMe:

Ok, it seems that Facebook cleared the issues they had, everything should be back to normal now with CenceMe localization.

Please, let us know if you're still experiencing any problems.

Cheers,
-emiliano

emiluzzo replied on July 19, 2008 03:36 to the question "Wrong Timezone?" in CenceMe:

just a hint: there will be a very nice feature about using photos...

I won't tell more, I don't want to let the cat out of the bag ;)

-emiliano

emiluzzo replied on July 18, 2008 22:44 to the question "Wrong Timezone?" in CenceMe:

You are right, sorry.

Given our current system implementation we'll modify the time stamp under the icon to report "EST". We are improving the system and shortly even that particular time stamp will be the same as the one in the map.

Thanks for pointing this out,
-emiliano

emiluzzo replied on July 18, 2008 19:11 to the problem "Service alert" in CenceMe:

Ok so to better nail down this problem it would be great if you could send us the following details to this email address (cenceme-help@cenceme.org) :

- the Facebook id for both the Facebook accounts you activated the phones. You can find the id on your Facebook page by looking at the URL which looks like this:

....facebook.com/profile.php?id=12345678

Thanks a lot, we'll be glad to help you.
-emiliano

emiluzzo replied on July 18, 2008 19:01 to the question "Wrong Timezone?" in CenceMe:

as I can see from your screenshot the time on the map (13:49:53) seems to be consistent with the time on the tool bar of your computer display (bottom right corner: 1:52 PM). So you uploaded your last CenceMe status 3 minutes before you took the screenshot.

If you are in CST your time right now is 2PM whereas for me (EST) is 3PM.

Let me know if it does make sense.

-emiliano

emiluzzo replied on July 18, 2008 18:41 to the question "Wrong Timezone?" in CenceMe:

Hi,

to have CenceMe reflecting the correct time zone you have to change the time zone settings of your iPhone.

Go inside: Settings > General > Date & Time. Now switch Set Automatically to off and pick the correct time zone from inside "Time Zone".

Hope this help, let me know if you have any further issues.

-emiliano

emiluzzo replied on July 18, 2008 18:33 to the problem "Service alert" in CenceMe:

We are experiencing the same problem here. We have two phones running CenceMe, next to each other. Sometimes the service works fine in one phone and not on the other and viceversa.

Have you experiencing a similar problem in the past days or it is just yesterday (when the Facebook issue started) and today?

Thanks a lot,
-emiliano

emiluzzo replied on July 18, 2008 17:25 to the problem "Service alert" in CenceMe:

Hello,

yes, the behavior you see is caused by the current Facebook issue. We are monitoring the Facebook forum waiting for the good news, i.e., that they fixed their intermittent service.

We'll keep you all posted.

-emiliano

emiluzzo reported a problem in CenceMe on July 18, 2008 17:07:

Service alert

Hi all,

we want to inform all CenceMe users that Facebook Platform is currently experiencing intermittent service interruptions that impact CenceMe (and many others). Specifically, CenceMe maps on the iPhone and the CenceMe widget on Facebook may fail to render and updates to buddy lists may be slow to occur. Facebook Platform Developer Operations and Support are "aware of the issue and currently working on a solution" (thread post #16).

If you have any questions please let us know,

-emiliano

emiluzzo replied on July 16, 2008 19:56 to the problem "Portal Page Construction?" in CenceMe:

Hi,

the portal page contains a superset of the information that is available in the CenceMe widget, such as your location displayed in a map and more.

Let me know if you have more questions,
-emiliano

emiluzzo replied on July 16, 2008 19:44 to the problem "Portal Page Construction?" in CenceMe:

Hello,

thanks a lot for asking,

we are currently working on an upgrade of that feature and we are expecting to put it back on line in a couple of days.

Sorry for the inconvenience, we hope you are enjoying the CenceMe experience.

Best,
-emiliano

emiluzzo replied on July 16, 2008 04:01 to the problem "Can't open application" in CenceMe:

Hello,

so it seems that every time you try to launch the application you go straight back to the iPhone main screen (correct me if I'm wrong). I've been sporadically experiencing a similar behavior too when launching other applications downloaded from App Store. This is not related to CenceMe (or in general to the apps I tried) but potentially to some other issues with the phone itself or to a non successful installation process of the application. Try to uninstall CenceMe, turn the iPhone off and back on, and re-install CenceMe.

Please, let me know how it goes after you have gone through this process.

With many thanks,
-emiliano

emiluzzo replied on July 15, 2008 18:43 to the problem "Why is my portal page location wrong?" in CenceMe:

As a follow up to this I take the chance here to clarify a point:

unless you have an iPhone 3G with GPS, location with the old iPhone is retrieved by using the cellular radio signal and WiFi. This means that if you own a non-3G iphone and you happen to be under poor cellular and/or WiFi coverage you might experience a drop in the localization accuracy.

Please, let us know if you have any further questions about the way localization works in CenceMe.

Cheers,
-emiliano

emiluzzo replied on July 15, 2008 17:02 to the problem "Why is my portal page location wrong?" in CenceMe:

Hello,

Is this happening on just the portal page accessible via the Facebook widget or on the phone as well?

Thanks,
-emiliano

emiluzzo started a conversation in CenceMe on July 15, 2008 03:31:

Cannot add a message to an IconMe icon?

Hi all,

I'll explain here how to add a message to an icon that has been selected from the IconMe view.

When you are asked if you want to associate a message to the icon click "Yes". A new page comes up with a white area and the CenceMe logo inside. At the top of the page you see "Tap the white area". To go into edit mode tap the white area and the keyboard will come up. Type your message in and after you are done click the blue "Done" button in the right hand side of the top bar. At this point the message along with the associated icon will be uploaded to your Facebook page.

Please, let me know if you still have any problems with it.

Best,
-emiliano