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Marc LaFountain replied on August 21, 2009 12:38 to the problem "tumblr not recognising my email for login" in Tumblr:
Please email support@tumblr.com from the registered email addresses for the accounts and we will look into this. Thanks!
Marc :-)-
Marc LaFountain replied on August 21, 2009 12:37 to the question "Deleting multiple posts at the same time?" in Tumblr:
Hi, Tony. There is no way to mass delete posts from a blog. If you wish, you can delete your Tumblr account or leave an additional blog and reregister to start fresh. But, this will wipe out everything from the account (icon/avatar, description, posts, followed, following, posts, Custom HTML, etc.).
You can delete your account or leave an additional blog at:
http://www.tumblr.com/docs/account
Marc :-)
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Tumblr Support
support@tumblr.com -
A comment on the problem "I cant upload a photo! get error.." in Tumblr:
Can you send the image to support@tumblr.com so we can take a look? Thanks!
Marc :-) – Marc LaFountain, on August 18, 2009 00:03 -
Marc LaFountain replied on August 17, 2009 17:59 to the problem "Twitter feeds not being imported" in Tumblr:
All, there may still be intermittent issues with the Twitter API that cause problems. Beyond that, please email support@tumblr.com with your blog web address and Twitter userid so we can look into things further. Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on August 16, 2009 16:10 to the problem "Reblogs and tags doesn't get along on group tlogs?" in Tumblr:
Hello! Can you give me a specific URL that is doing this? That will help us look into it. Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on August 15, 2009 12:34 to the problem "why can't i upload a music file?" in Tumblr:
Hi, Amanda. Could you send a screenshot of the entire screen with the error message along with the audio file or audio URL to support@tumblr.com so we can look into this? Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on August 12, 2009 22:09 to the question "Tumblrbot Help" in Tumblr:
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Marc LaFountain replied on August 12, 2009 17:41 to the question "Why doesn't tumblr allow Amazon affiliates links?" in Tumblr:
Hello! See if switching to the Plain Text Editor helps. From the Dashboard, click Account and the Preferences to switch. Then, try to create or edit the link again. Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
A comment on the problem "I cant upload a photo! get error.." in Tumblr:
Can you send the image file or image URL to support@tumblr.com so we can take a look? Thanks!
Marc :-) – Marc LaFountain, on August 12, 2009 13:24 -
A comment on the question "Tumblr not sending posts to Twitter" in Tumblr:
Hello! As best we can tell, Twitter's API authentication has been overloaded or down since Twitter experienced a denial of service attack yesterday. This may lead to authentication issues and/or an inability to send messages to Twitter. Unfortunately, this is not something we can resolve on the Tumblr end. Hopefully Twitter will resolve it soon.
These links have more info:
http://www.macworld.com/article/14217...
http://status.twitter.com/post/157979...
Please let me know if there's anything else I can help you with. Thanks for using Tumblr!
Marc :-) – Marc LaFountain, on August 08, 2009 21:41 -
Marc LaFountain replied on August 07, 2009 11:52 to the problem "Can't authenticate Twitter in the preferences" in Tumblr:
Can you send your blog URL and Twitter userid to support@tumblr.com so we can look into this? Thanks!
Marc :-) -
Marc LaFountain replied on August 03, 2009 14:59 to the question "How to create a submit form?" in Tumblr:
You don't need to remove any HTML. Just save a copy of your Custom HTML and then click Disable Custom HTML.
Marc :-) -
Marc LaFountain replied on August 03, 2009 14:28 to the question "How to create a submit form?" in Tumblr:
I still show you using Custom HTML. Did you already restore your custom code?
What web browser and browser version are you using?
Marc :-) -
Marc LaFountain replied on August 03, 2009 14:07 to the question "How to create a submit form?" in Tumblr:
Reverting can be done by going to the Dashboard, clicking the Customize link, clicking the Theme tab, saving a copy of your Custom HTML somewhere on your computer, clicking the "Disable custom HTML" link, and clicking the "Save changes" button.
Marc :-) -
Marc LaFountain replied on August 03, 2009 13:26 to the question "How to create a submit form?" in Tumblr:
Have you tried reverting to a built-in theme?
Marc :-) -
Marc LaFountain replied on August 03, 2009 11:47 to the question "How to create a submit form?" in Tumblr:
Hello! Make sure you have gone to http://tumblr.com/customize and clicked on the Advanced tab to enable Submissions. You can then use the Submissions area on the Dashboard to Configure your Submissions page.
Finally, make sure that any Custom HTML for your theme isn't interfering with your Submissions page. If needed, save a copy of your Custom HTML, revert to a built-in theme, and add back customizations one at a time to isolate the problem.
Marc :-) -
Marc LaFountain replied on August 03, 2009 11:43 to the question "View untagged posts" in Tumblr:
We don't have a view like that at this time. But, I will pass your suggestion on to the team. Thanks!
Marc :-) -
Marc LaFountain replied on August 03, 2009 11:42 to the problem "tumblr not recognising my email for login" in Tumblr:
Hi, Christina. Can you email the web address of your blog to support@tumblr.com so we can look into this? Thanks!
Marc :-) -
Marc LaFountain replied on August 03, 2009 00:30 to the question "Deleting a specific older post ?" in Tumblr:
Hi, Katherine. You can click the title of a blog on the right side of the Dashboard to see all the posts made to that blog.
You can also use the box in the upper right corner of the Dashboard to search for a word or phrase from a post.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on August 02, 2009 16:45 to the problem "Animated avatar images are converted to static PNG" in Tumblr:
Hello! While we allowed animated GIF portrait photos / avatars at one time, we do not allow them now. So, you would have to use a still image.
Marc :-)
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Tumblr Support
support@tumblr.com
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