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Marc LaFountain replied on July 22, 2009 18:25 to the question "I bought a .com domain name for my tumblr, but the domain is just redirecting to my tumblr URL. How do I fix this?" in Tumblr:
It looks like you have forwarded your domain to Tumblr. We recommend that you point the domain's A Record to Tumblr rather than use forwarding. Details are at:
http://www.tumblr.com/docs/custom_dom...
Marc :-)
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Tumblr Support
support@tumblr.com-
Marc LaFountain replied on July 22, 2009 17:08 to the question "How do I follow other blogs and have them show up on my secondary blog?" in Tumblr:
Hello! Only the default blog on your Tumblr account can Follow others. Additional blogs on the account cannot Follow others.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 22, 2009 12:51 to the question "is there a way to order your widgets and posts etc so everything its in the order you want in your profile?as in myspace???" in Tumblr:
Hi, Florencia. What you are trying to do would require lots of continual post reordering.
You can set a custom date and/or time for a post and that will change its ordering on your blog (but not on your Dashboard). To do this, edit a post by clicking the Edit link to the right of the post in the Dashboard, click on the "Advanced options" link on the post page, edit the date and/or time and click the "Save changes" button.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 20, 2009 11:04 to the problem "You've exceeded your daily photo upload limit (What's the limit?)" in Tumblr:
We don't publish a set limit number and it can vary based on how our system perceives your posting activity. It is based on a 24-hour period starting at midnight Eastern Standard Time.
Marc :-) -
Marc LaFountain replied on July 19, 2009 23:11 to the problem "You've exceeded your daily photo upload limit (What's the limit?)" in Tumblr:
Hello! The API isn't actually designed for that sort of mass post migration and there is not a way to get around the photo posting limit.
We do not have a feature for importing archives from other platforms and have no immediate plans to due to compatibility and conversion issues.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 16, 2009 13:49 to the question "How to 'clip'/truncate Tumblr posts?" in Tumblr:
Unfortunately, we can't provide technical support for HTML customizations. Given our large number of users, we just don't have the resources. My apologies.
If you would like to learn more about HTML and CSS so you can customize your Theme, visit http://www.w3schools.com/html or http://www.w3schools.com/css.
Info on Tumblr's customizable theme templates is at http://www.tumblr.com/docs/custom_themes.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 15, 2009 22:48 to the problem "Phantom tag showing on post" in Tumblr:
Hi, again. That post was originally created using our recently introduced Submissions feature. Because of that, It automatically has a "submisson" tag.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 15, 2009 22:14 to the problem "Phantom tag showing on post" in Tumblr:
Hello! What is your tumblelog's web address and what does the phantom tag say?
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 15, 2009 13:41 to the question "How to 'clip'/truncate Tumblr posts?" in Tumblr:
Hi, Adam. You can add Custom CSS by clicking the Customize link on the Dashboard and then clicking the Advanced tab. With enough HTML and CSS knowledge you should be able to do what you are suggesting.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 14, 2009 19:04 to the question "URL shortening: tumb.lr?" in Tumblr:
Hello! I am not aware of http://tumb.lr/ and if it exists I don't think it is formally associated with Tumblr.com.
http://tumblr.com/xxxxxxxxx links are only for auto-tweets at this time. But, I will pass your suggestion on to the team.
Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 14, 2009 15:42 to the question "How can I bring my Disqus comments on my Tumblr to my Wordpress?" in Tumblr:
Hi, Andrew. Disqus comments exist outside of Tumblr and are not a part of the Tumblr feed. You would have to speak with Disqus about installing mirrored comments on WordPress.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 14, 2009 13:08 to the question "Dashboard stopped informing me of reblogs/likes" in Tumblr:
Hello! Make sure you have Dashboard Notifications enabled at http://tumblr.com: settings.
If that doesn't help, please email support@tumblr.com with the email address and web address of your account so we can look into things.
Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 13, 2009 23:50 to the question "Cant see my likes." in Tumblr:
Hello! Some themes support Notes on the permalink pages of specific tumblelog posts and some themes do not. Details on adding note support to a theme are at:
http://staff.tumblr.com/post/79974741...
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 13, 2009 15:37 to the question "Is there any way to edit or redirect the Tumblr 404 page?" in Tumblr:
Hi, Roman. The 404 is not editable, but I will pass you suggestion along to the team.
I would suggest adding text or a link in your Description or Custom HTML that explains to viewers that you've changed platforms and that many old links will be broken.
Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 13, 2009 03:04 to the question "Redirect Loop" in Tumblr:
Please email support@tumblr.com with the email address and web address for your Tumblr account so we can look into this. Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 12, 2009 19:51 to the question "Why aren't my images showing up in Dashboard?" in Tumblr:
Embedded images in Text posts are not displayed on the Dashboard. Try creating Photo posts if you want the images to be displayed on the Dashboard.
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 10, 2009 17:53 to the question "Tumblr not sending posts to Twitter" in Tumblr:
Hi, Steve. I will let the developers know. It's likely a design issue since Twitter Integration works with the default tumblelog on your account and not with additional tumblelogs on your account. But, you should still see the checkbox on the default tumblelog and we will look into that. Thanks!
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 10, 2009 13:59 to the question "robots.txt editing for sitemap.xml" in Tumblr:
Hi, Greg. We do not support that. This third-party service may be helpful, though I'm not sure it does exactly what you are looking for:
http://tumblrmap.net/
Marc :-)
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Tumblr Support
support@tumblr.com -
Marc LaFountain replied on July 10, 2009 00:49 to the question "is tumblr still active?" in Tumblr:
What is the web address of your tumblelog? -
Marc LaFountain replied on July 10, 2009 00:08 to the question "is tumblr still active?" in Tumblr:
Hi, Matt. We are very much alive. Make sure you are clearing ALL cookies for Tumblr.com. Make sure you are clearing cookies not clearing bookmarks/favorites or histories. Try disabling any browser add-ons you are running. And, make sure you aren't running security or firewall software that is affecting your connection to Tumblr.
Marc
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Tumblr Support
support@tumblr.com
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