Mario Menti's dashboard

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

I've just checked, and we haven't received any notifications since 2 Dec for the http://feeds.feedburner.com/SpoilerTV feed (basically, even though we switched your feed back to manual polling, we haven't unsubscribed the feed from PSHB, so will continue to receive new updates if they come it, they will just not be processed).

There's quite a few feedburner feeds that don't seem to send notifications, but unfortunately it's really hard to see where the actual problem lies. – Mario Menti, on December 04, 2009 14:19

A comment on the question "no password, no e-mail. can i disable twf-account?" in twitterfeed:

What you could do is register a new twitterfeed account, and then send us a @twfeed message with the new email address, from one of the above twitter accounts (this confirms to us that you own the account). We can then move the feed(s) over to the new account. – Mario Menti, on December 04, 2009 14:12

Mario Menti replied on December 04, 2009 14:09 to the problem "How to delete an old account but keep the new?" in twitterfeed:

Could you send us a message to @twfeed on twitter, from the twitter account you are posting to (this confirms to us that you own it), and we can then delete the older feed.

Mario Menti replied on December 04, 2009 14:08 to the question "Werid Tweet Error" in twitterfeed:

Can you let me know the twitter account you're posting to? It's most likely something related to the original feed content.

A comment on the question "We couldn't parse this feed, please check URL and/or feed content are valid message" in twitterfeed:

Not sure what's changed, but http://www.onlinecasinopromotion.info... now seems to work. – Mario Menti, on December 04, 2009 14:07

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

Because we now support pubsubhubbub notifications, it depends on how many new items are in a notification. In your example, your settings are "post once an hour" and "post up to 3 items". As an example, this is what may be happening:

- at 9:05, we receive a notification containing 2 new items
- we post these 2 items to your twitter account
- at 9:45 we receive another notification with one new item
- we now don't post this item, because we have already posted something within that hour

It's a little strange, because the realtime notifications and the frequency of updating your twitter account don't sit together easily - if you wanted us to post every new item we receive, you can change the frequency (under "advanced settings") to "every 30 minutes" - this essentially means that we'll post all new items we receive pubsubhubbub notifications for. – Mario Menti, on December 04, 2009 13:59

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

It actually looks like 3 issues...

- the '502 bad gateway' message comes from twitter, and just tells us that there was an issue at the twitter API end. This is usually temporary.

- for some reason the last new post notification was from the 2nd Dec, nothing since then. I'm not sure if you stopped that at your end, if so it'd be best to also remove the pubsubhubbub reference from the feed. If you haven't changed anything, there seems to be some issue with pshb notifications for this feed since that date.

- I have now set your feed back to polling, but that's mostly because of amove missing notifications, so it's a temporary thing. I'm not sure if we're going to be able to set indiviual feeds to manual pollling, even though they claim to support pubsubhubbub (this could be an adminstrative nightmare), so the better solution would probably be a specific feed for twitterfeed, which either doesn't claim pubsubhubbub support, or else doesn't contain the ads.

Does that make sense? For now we poll manually, but as I said this is more of a stop-gap really. – Mario Menti, on December 04, 2009 13:53

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

Hmm - this is the same strange issue as above (in response to Nate Jones). Your "last posted" value in the database is "2009-12-03 22:03:18", which matches your newest current feed item.

I'll try and dig around a bit more, but it almost looks as if twitter has given us back an "OK" when it wasn't actually ok and didn't post. If it continues to happen, please let me know. – Mario Menti, on December 04, 2009 13:39

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

Very odd - the "last posted" value we can see in the db for your feed is "2009-12-03 16:00:49", which matches the publsih date of the currently newest item in the feed ("Reaction to the ESPN the Mag NEXT Cover"). However, I can't see that item in your twitter timeline.

The strange thing is that we only update the "last posted" if we get back an OK from the twitter API, telling us the update has gone through ok. So it seems like we got back an OK, but the post didn't actually get through. This is very odd - could you let me know if it happens again? – Mario Menti, on December 04, 2009 13:20

A comment on the question "Feeds not loading into Twitter" in twitterfeed:

Very strange, we're still not getting notifications - for now I've set the feed back to polling, at least until we know the reason for this. – Mario Menti, on December 04, 2009 13:11

A comment on the problem "Blog Updates Not Feeding Into Twitter" in twitterfeed:

Apologies - because your feed supports pubsubhubbub notifications, we tried to subscribe the feed for updates from the hub, but for some reason that subscription didn't work. I've now manually resubscribed, so in theory any new posts from now on should come through (i.e. we should be notified of any new posts). If this isn't the case and the problem continues, please let me know. – Mario Menti, on December 04, 2009 13:06

A comment on the problem "Blog Updates Not Feeding Into Twitter" in twitterfeed:

This message is related to the new real-time notifications support, in combination with the frequency you selected in the settings. For example your settings may say that we should check/post once an hour - so if we receive more than one notification within that hour, then we won't post it because we have already posted something within that hour.

You can change this by selecting "every 30 minutes", which means that all items will be posted as they come in (we'll rename the "every 30 minutes" in the next update, as now it really means ASAP, as long as your feed supports the pubsubhubbub notifications). Hope that makes some sense - it's a little confusing trying to combine the frequency of checking in the options with the notification support, as we don't really check the feeds anymore, but still want to somehow honour this setting for people who don't want all their items being posted continuously. – Mario Menti, on December 04, 2009 13:02

A comment on the problem "Blog Updates Not Feeding Into Twitter" in twitterfeed:

I think this seems to be working, but let me know if I'm missing something or the problem persists. – Mario Menti, on December 04, 2009 12:57

A comment on the problem "Blog Updates Not Feeding Into Twitter" in twitterfeed:

Could you let me know the twitter account you're posting to? – Mario Menti, on December 04, 2009 12:54

Mario Menti replied on December 04, 2009 12:50 to the question "When will Twitterfeed support negative filters (filter *out* buy keyword)?" in twitterfeed:

For the time being, you could use a tool like Yahoo! Pipes to "pre-process" the feed, before passing it to twitterfeed. We will look into this again, but in the very short term have other development priorities I'm afraid.

A comment on the problem "Twitterfeed double poss RSS entries on twitter?" in twitterfeed:

Do the answers above not solve it? If not, can you be more specific what the exact problem is, and let us know the feed URL and twitter account you're posting to, so we can take a closer look. – Mario Menti, on December 04, 2009 12:49

Mario Menti replied on December 04, 2009 12:44 to the question "Lost original, now duplicates" in twitterfeed:

OK, that's done now.

Mario Menti replied on December 04, 2009 12:41 to the problem "Scheduling Feed Check Problems" in twitterfeed:

I think I already responded on twitter.

Mario Menti replied on December 04, 2009 12:33 to the problem "PubSubHubBub from Feedburner not working in real time?" in twitterfeed:

We currently have about 70% of feeds on the backend, with the others being moved across slowly, so not all feeds support it yet. This is mostly because we're seeing quite a number if issues around pubsubhubbub, so need to do the migration relatively slowly so we can address issues as they appear.

A comment on the idea "Feeds not being passed to FB or Twitter" in twitterfeed:

I think the most recent posts are there now, but let me know if I'm missing something or the problem persists. – Mario Menti, on December 04, 2009 12:31