Mario Menti's dashboard

Mario Menti replied on December 18, 2009 12:07 to the problem "Blog updates not feeding." in twitterfeed:

We had a number of issues due to a long-running data migration that caused problems with a number of feeds. If the problem still persists, please let us know and (if you haven't already) include the twitter account you're having problems with.

Mario Menti replied on December 18, 2009 12:07 to the problem "Not feeding to twitter" in twitterfeed:

We had a number of issues due to a long-running data migration that caused problems with a number of feeds. If the problem still persists, please let us know and (if you haven't already) include the twitter account you're having problems with.

Mario Menti replied on December 18, 2009 12:06 to the problem "twitterfeed not posting to my twitter accounts" in twitterfeed:

We had a number of issues due to a long-running data migration that caused problems with a number of feeds. If the problem still persists, please let us know and (if you haven't already) include the twitter account you're having problems with.

Mario Menti replied on December 18, 2009 12:04 to the problem "New Feed not checked in over 8 hours" in twitterfeed:

We had a number of issues due to a long-running data migration that caused problems with a number of feeds. If the problem still persists, please let us know and (if you haven't already) include twitter account you're posting to.

Mario Menti replied on December 18, 2009 12:02 to the problem "Lost login still updating" in twitterfeed:

This feed has been set up under a Yahoo! OpenID, so "Sign In with OpenID" -> "Yahoo!" should work.

Mario Menti replied on December 18, 2009 12:00 to the question "Where'd my bit.ly click counts go?" in twitterfeed:

This was due to a long-running data migration we were doing - if the problem persists please let me know.

Mario Menti replied on December 18, 2009 11:59 to the question "Forgot my acct info." in twitterfeed:

This feed has been set up under a Yahoo! OpenID, so "Sign In with OpenID" -> "Yahoo!" should work.

Mario Menti replied on December 18, 2009 11:57 to the problem "feeds displayed on facebook have additional marks when using dash" in twitterfeed:

Yes, we're aware of this issue, somehow the rich quotes HTML entities don't get displayed correctly when posted through the Facebook stream API. We hope to find a solution to this issue soon.

A comment on the problem "Stories get posted twice" in twitterfeed:

This feed seems to exist under 2 different OpenID accounts, one is the Blogger account http://fussyeater.blogspot.com/, the other the OpenID URL http://www.fussy-eater.com/. – Mario Menti, on December 18, 2009 11:52

A comment on the problem "Stories get posted twice" in twitterfeed:

I can only seem to see one feed posting to the BuckeyeFireams twitter account - is that still an issue? That same feed does exist twice in the database, but the second one is posting to the @gunsareme account rather than to @BuckeyeFirearms. – Mario Menti, on December 18, 2009 11:51

Mario Menti replied on December 18, 2009 11:46 to the question "Why Can't I login to my account?" in twitterfeed:

There are 2 accounts with a feed to this twitter account, one is a halogentv.com email address, the other (older) one a myvidoop OpenID. To sign in with that OpenID, click on "Sign In with OpenID", then click the "OpenID" image/button, and enter "halogentv.myvidoop.com".

Mario Menti replied on December 18, 2009 11:43 to the idea "Allow reset of Last Posted date" in twitterfeed:

That's a great suggestion, thanks! At the moment I'm afraid we'd have to do it manually for you (or you could re-create the feed), so if you want us to do this please let me know the details.

A comment on the problem "Feed publishing to twitter works only partially?" in twitterfeed:

At the moment if there are more than 5 items within 30 minutes, the missing ones will be dropped. We're in the process of rolling out support for pubsubhubbub notifications, so once that's rolled out across the entire system (over the coming weeks), and your feed supports pubsubhubbub, then we would post all items whenever we received notifications. – Mario Menti, on December 18, 2009 11:42

Mario Menti replied on December 18, 2009 11:39 to the problem "Unable to login or reset my password" in twitterfeed:

This feed has been set up under a myvidoop OpenID. You should be able to "Sign In with OpenID" -> click the "OpenID" image/button, and enter "thewizard.myvidoop.com".

Mario Menti replied on December 18, 2009 11:37 to the problem "Bit.ly links are not attacched to my authenticated user" in twitterfeed:

Can you make sure the bit.ly API is *exactly* how it appears at http://bit.ly/account/your_api_key/ (I know for example that bit.ly is fussy about upper/lower-case letters in the login name).

If this doesn't help, could you let us know the twitter account you're posting to, so we an try and take a look.

Mario Menti replied on December 18, 2009 11:35 to the problem "I'm having trouble locating my log-in information" in twitterfeed:

These feeds have been set up under the jth1221.myopenid.com OpenID, so you should be able to Sign In with OpenID, then click the "MyOpenID" button/image.

A comment on the question "feed is fine but suddenly twitterfeed is not fine?" in twitterfeed:

Hi - the problem is that there must have been some incorrect publish date in one of the items in the feed - we currently have a value of lastposted = 2010-01-01 08:55:00

The problem is that now twitterfeed won't post updates unless they have a publish date newer than this, as it considers these item not new. I have just reset the last posted to the current date/time, so new items should start to go through, but the issue could happen again if there is still (or again) an item with an incorrect pubDate. – Mario Menti, on December 18, 2009 11:33

A comment on the problem "Repeated posting to Facebook." in twitterfeed:

Thanks for this information, and sincere apologies for the problem, we're looking into it now. – Mario Menti, on December 16, 2009 17:14

A comment on the problem "Repeated posting to Facebook." in twitterfeed:

Could you let me know your facebook name, or the feed URL, so I can try and take a closer look. – Mario Menti, on December 16, 2009 13:19

Mario Menti posted an update in twitterfeed on December 15, 2009 12:18:

some continuing migration woes

I'd like to apologise for the lack of replies to user questions here, this is mostly due to the fact that we've been working day and night to try and get the data migration completed as quickly quickly as possible, and with the least amount of problems, so time has been at a premium.

Unfortunately some feeds are still delayed a great deal, although others are posting fine - we are continuing to do what we can do improve the situation for everyone, please accept my apologies if your feed is one of the ones experiencing large delays.