Marjolein Katsma's dashboard

A comment on the problem "Why Older button is not working?" in Twitter:

It DOES look like following someone new temporarily makes the Older button available again, until......... what? – Marjolein Katsma, on July 09, 2008 19:26

A comment on the problem "Why Older button is not working?" in Twitter:

Cautiousness was warranted - pagination has disappeared again. Grrr. Fix this already Twitter! pretty please? – Marjolein Katsma, on July 09, 2008 18:43

Marjolein Katsma replied on July 09, 2008 14:29 to the problem "Why Older button is not working?" in Twitter:

For now, it seems I have pagination back (up to 10 pages).

Data points
- blocked and then deleted account that still showed as follower has disappeared (but more remain)
- started following someone new
- acquired two new followers (twammy status undetermined so far)

All (discovered) more or less at the same time so I can't tell which (if any) of these is significant. Keeping a close eye on things though.

A comment on the problem "Why Older button is not working?" in Twitter:

report 7 days ago, reply 'we're working on fixing this' 5 days ago, deafening silence since then. no update on the statuspage either. that really gives us confidence that Twitter is on top of this. not. BTW, you can also find me here now: http://identi.ca/marjoleink – Marjolein Katsma, on July 08, 2008 23:05

Marjolein Katsma replied on July 08, 2008 11:35 to the problem "Why Older button is not working?" in Twitter:

Here's a use case where 3-4 pages isn't nearly enough - let alone 1 (or very occasionally 2):

I am in Europe, but most Twitter users are apparently in the US, more to the point: most people I follow are in the US and Canada; when I go to bed at midnight, those people are still in full swing. Next morning, I get up, and there are 100-120 tweets. I can't see those in 3-4 pages! (And I'm following 101 which is hardly excessive). I talk with people on Twitter, but my primary usage is as a source of information - there could be something important for me in those 110 tweets (and often, there is).

How do I know there are that many without (now) being able to see them? I use TwitterFox. So first thing in the morning, I scroll through the tweets there, but following links from there is awkward because you lose your position. So I write down (on paper) names I should check up on, and what for. Then I go to Twitter, click through on each of those people, and then on the links I want to follow. And only when I've done all that, do I refresh my Twitter home page... to see the latest 20 tweets.

Having 10 or more pages to scroll through, without losing your place when following links, would save an awful lot of time!

Dear Twitter, since you introduced this bug, and know you have, why don't you look in your source control to find where you did that and just revert that? Please don't tell me you don't use source control and don't know what changed when and where. How come you need more than 5 days to revert code that introduced a bug?

Isn't it about time?

A comment on the problem "Why Older button is not working?" in Twitter:

I noticed the 10-page limit recently but I'm not sure if it ever was more than that - I haven't been a subscriber for all that long. But even the 10-page limit was a nasty surprise coming back after a day out that happened to be a very busy day for several people I'm following. But being able to see no more than a single page (most of the time, it seems) is worlds worse than being limited to 10 pages - besides the latter could be a deliberate limitation while scaling problems are tackled: that I can live with; no "older" pages at all is a recently introduced BUG that should be tackled with the highest priority. "We're working on fixing this" doesn't quite communicate a sense of the seriousness of this bug to me, sorry. – Marjolein Katsma, on July 05, 2008 20:24

Marjolein Katsma replied on July 05, 2008 07:47 to the problem "Why Older button is not working?" in Twitter:

I tried adding the page=x parameter to the url but that doesn't work either.

Twitter is becoming more and more pretty website and less and less source of information. But I didn't join Twitter to just look at a pretty page with 20 tweets.

This is more serious breakage even than the disappearing Replies tab (now back). How do you manage to even introduce such a bug? Don't you do any regression testing at all?

Marjolein Katsma started following the problem "Why Older button is not working?" in Twitter.

Marjolein Katsma replied on June 29, 2008 10:25 to the problem "A lot of spam today - how do I get the accounts blocked?" in Twitter:

So... it took them a while but I just received an email from Squidoo:

Yikes!

Thanks for the note, Marjolein.

We've reviewed and locked these lenses, along with the accounts responsible for them.

Squidoo has a zero tolerance spam policy (http://www.squidoo.com/pages/tos) and we appreciate your help keeping a few bad actors from ruining the web for the rest of us!

We're working hard to make sure this doesn't happen to you again, but that might take a few days. In the meantime, please keep reporting any Squidoo spam that comes your way.

Thanks again for your patience and proactivity!

The SquidTeam

Sure enough, the Squidoo page that was the obvious target of the whole twam operation has now been blocked: http://www.squidoo.com/distance-learn...

Thank you, Squidoo! Well done.

Now, if Twitter could also lock the remaining onlineschool account, which continues to spout scraped headlines, we'd have one spammer less.

What about it, Twitter? or are you too "stressed" to bother about spammers?

A comment on the discussion "How would you prefer to report Twitter spam?" in Twitter:

I agree - that isn't close to deserve being called a "solution". – Marjolein Katsma, on June 11, 2008 13:12

Marjolein Katsma marked one of Perry Branch's replies in Get Satisfaction as useful. Perry Branch replied to the idea "Please resize your layout for smaller screens".

A comment on the idea "Can we have some cheese, please?" in Get Satisfaction:

With a last name like that aren't you supposed to like sweets? :p – Marjolein Katsma, on June 04, 2008 20:58

A comment on the discussion "How would you prefer to report Twitter spam?" in Twitter:

Sure, both would be fine. I'd just not want to see spam reporting limited to reporting people - reporting spammy posts should be an option, too. I'm worried that otherwise spammers would post a load of almost-not-spam tweets interspersed with "real" spam, just to escape notice of what is really happening. – Marjolein Katsma, on June 04, 2008 20:54

Marjolein Katsma shared an idea in Get Satisfaction on June 04, 2008 20:50:

Can we have some cheese, please?

Every time I look at a discussion I'm participating in or my "dashboard" here on GetSatisfaction, I'm getting practically sick at the sight of all those sticky sweet cupcakes. I can practically /smell/ that cloying aroma of chocolate and imagine getting sticky fingers just looking at the page.

Could we have a little balance here? Please add some icons with cheese, sausage, nuts and fruit, and other edibles that may be liked by people who just hate all this sticky unhealthy sweetness!

A comment on the discussion "How would you prefer to report Twitter spam?" in Twitter:

While I agree it's hard to find the spam report now, the "flag as spam" link should be on a post rather than a user('s profile): it's the posts that are spam or not. What do you want to do: report spam, or report someone who (sometimes) spams? I want to be able to report spam. It's another form of "objectionable content" - and it's the content that counts. GetSatisfaction has got it right! – Marjolein Katsma, on June 04, 2008 18:13

A comment on the problem "Twitter refuses to uphold Terms of Service" in Twitter:

People who actually *read* what this is about don't see conflict of interest because this started long before Ariel was an employee of Pownce. – Marjolein Katsma, on June 04, 2008 18:09

A comment on the problem "Twitter refuses to uphold Terms of Service" in Twitter:

Marty, the first account was apparently closed before they even could do something - we'll have to accept that statement because we can't verify it. The second account (confession) they said was closed before they could check it -- which was either just blatantly "saying something" without /actually/ looking if they could check, or simply a blatant lie, because it was up there with very obvious "libelous, defamatory, obscene or otherwise objectionable" content that many of us have seen long after Biz stated the account was closed and they could not check it. It was not /actually/ removed until I complained about that both here and on the Twitter blog. I'm sorry, but such a blatant lie, or simple neglect to even check whether such content is still on their server for all to see (and archive on other websites!), is not something that fits in my definition of "responding professionally". THAT behavior is the slippery slope that will make Twitter a spammers' haven and a free-for-all platform to spew objectionable (etc.) content -- unless such behavior is amended soon, and visibly, very clearly. – Marjolein Katsma, on June 04, 2008 18:06

A comment on the problem "Twitter refuses to uphold Terms of Service" in Twitter:

They do, however qualify as "libelous, defamatory, obscene or otherwise objectionable" - all of those, in fact - quote from the TOS. (Yes, and I have read the part that says "We may, but have no obligation to, remove Content and accounts containing...").
The fact that the TOS is already weak on "Spam" (they apparently haven't realised there are many other types of spam than email spam - and that capitalization is hilarious) and their "sole discretion" in this case is to do nothing at all, is sending a powerful message that anything goes at Twitter. Keep it up, and Twitter will become a spammers' haven and a free-for-all platform to spew "unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable" content. Keep that up for a little more and there won't be any scaling problems left. – Marjolein Katsma, on June 03, 2008 05:15

Marjolein Katsma marked one of JonnyHaynes' replies in Twitter as useful. JonnyHaynes replied to the problem "Twitter refuses to uphold Terms of Service".

A comment on the problem "Twitter refuses to uphold Terms of Service" in Twitter:

No ,Prokofy, we are *not* using a "public utility" - we are using a private one. But by claiming they are merely a communications utility they are forgetting that they are, indeed, in public space. – Marjolein Katsma, on May 27, 2008 05:51