Mark's dashboard

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

I didn't use the 1 before the area code when adding the device the first time around.. now it's all set up thank you, again. – Jenn~, on July 23, 2008 18:33

Jenn~ replied on July 23, 2008 18:30 to the question "Wanting to restore an old account w/ a new email address" in Twitter:

THANK YOU MARK!!! You've been a great help. XD

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Oh, I did receive an email from twitter support about the username1 but that does not help me because I do not have access to the email account that the "username1" is signed up to. I'm not sure if that is the email you are referring to. – Jenn~, on July 21, 2008 19:53

Thomas replied on July 21, 2008 18:27 to the question "A url that someone never uses and I would like to have it" in Twitter:

I sent in a request for an account July 18, 2008 6:44:07 PM EDT (via e-mail) and July 19, 2008 4:20:06 AM EDT (via the website). Twitter hasn't contacted me back in any way about this, and I want to get to work using the account as soon as possible. Argh

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Hey Mark, thanks for your help but I don't see an email with the info. XD – Jenn~, on July 21, 2008 18:25

Mark replied on July 21, 2008 04:16 to the question "Wanting to restore an old account w/ a new email address" in Twitter:

Hi Jenn, I fixed up your account and emailed you the details yesterday. Let me know if you didn't receive it.

Jenn~ replied on July 20, 2008 16:32 to the question "Wanting to restore an old account w/ a new email address" in Twitter:

Hmm, still waiting on some HELP!

A comment on the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

Fwiw, there have been times when I get a reply 6 days after I log an issue. – mdy, on July 18, 2008 16:55

A comment on the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

I did it 2 days ago and nothing changed. :( – lorrene, on July 18, 2008 16:37

A comment on the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

Hi lorrene. You can send in a support ticket by sending an email to support AT twitter DOT com instead of using the form. I suggest you use the subject line: "bug: 'something is technically wrong with restored account" (or something similar to that) – mdy, on July 16, 2008 08:06

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Okay, I just sent it.. thanks again you've been a big help. I hope it gets resolved soon. – Jenn~, on July 15, 2008 17:11

lorrene replied on July 15, 2008 15:36 to the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

Guys,

I can't open a ticket support on http://twitter.com/help because I received 'something is technically wrong' message. My account was restored on may 29. Please check this.

lorrene replied on July 15, 2008 10:37 to the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

Guys,

Any news? Please check

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Zendesk must be their new support system, which as far as I know isn't fully operational yet.... It might be a good idea to submit the same details by email to support AT twitter DOT com, just to be on the safe side. The access key problem is apparently temporary. Crystal mentioned in another thread in this forum that the ticket is still stored but just temporarily inaccessible via the access key, and that they hope to have that up and working by middle of this week. – mdy, on July 15, 2008 04:56

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Yes, the email sent me to twitter.zendesk.com. I had to register and I see the request just as I wrote it on the help page. I'm just not sure if it's suppose to be there since I saw a 'Check on request' link on the help page & I do not have an access key for it. PS: Thank you for your help! ;) – Jenn~, on July 15, 2008 04:00

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Good to know it's been logged. It's usually just a question of time (although 11 days is longer than I've heard before). I wonder -- did you receive an email confirmation that your ticket was successfully logged? – mdy, on July 15, 2008 03:48

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

I did 11 days ago.. still waiting on some help so I thought this might be faster. – Jenn~, on July 15, 2008 03:30

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Jenn, please log a support ticket at http://twitter.com/help describing your problem (as you did here). It might help to include also the email address that you no longer have access to. – mdy, on July 15, 2008 03:01

A comment on the question "Wanting to restore an old account w/ a new email address" in Twitter:

Good to see this is now up and working. 8-) – mdy, on July 15, 2008 03:00

Jenn~ replied on July 15, 2008 02:10 to the question "Wanting to restore an old account w/ a new email address" in Twitter:

I have the same problem. I deleted LOVELYJENN1 and don't have access to the email account. My cellphone is connected to that username and I'm trying to get it reactivated so I can take my cellphone off of it. My new username is LOVEJENNIFER which I would like my cellphone attached to that account. Any help???