Mark's dashboard

Mark replied on July 10, 2008 04:02 to the question "Wanting to restore an old account w/ a new email address" in Twitter:

Hi Katie, I've restored your account, reset the password and emailed you with the info. If you didn't receive it please let me know here.

Mark started following the problem "spam!" in Twitter.

Mark replied on July 10, 2008 03:46 to the problem "spam!" in Twitter:

Hey guys, sorry about that. http://help.twitter.com/ is back to normal and the the options (Spam, Request, Bug, etc.) are listed.

Mark started following the question "Am I really this forgetful?" in Twitter.

Mark replied on July 10, 2008 03:41 to the question "Am I really this forgetful?" in Twitter:

Jen, if you can post your twitter username here I'll look into that for you.

Mark started following the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter.

Mark replied on July 10, 2008 03:30 to the question "Why am I getting "something is technically wrong" when I sign into twitter?" in Twitter:

Hi innaj, could you give it another try and let me know.

Mark started following the problem "Receiving / Paying for invisible tweets during Sleep hours." in Twitter.

Mark replied on July 07, 2008 05:58 to the problem "Receiving / Paying for invisible tweets during Sleep hours." in Twitter:

Hi Skatie, just letting you know we're looking into your issue and will get back to you shortly. Thanks.

Mark started following the question "Why am I following people without meaning to?" in Twitter.

Mark replied on July 07, 2008 03:30 to the question "Why am I following people without meaning to?" in Twitter:

Hi Simon, thanks for bringing this to our attention. We're looking into how this could have happened and frozen both accounts while we investigate.

A comment on the question "A url that someone never uses and I would like to have it" in Twitter:

Mdy, yes we always contact the owner of the username before releasing it, giving them 72 hours to respond. – Mark, on July 02, 2008 06:11

Mark replied on June 29, 2008 05:14 to the question "A url that someone never uses and I would like to have it" in Twitter:

Hi Chris,

We generally have a 9 month rule; if a profile has been inactive for more than 9 months, we can release the user name. At or around the 9 month mark let us know http://twitter.com/help/ and we can free the username for you.

Mark started following the problem "Ridiculous name length limit." in Twitter.

Mark replied on June 21, 2008 04:37 to the problem "Security problem. How did my friend change my image?" in Twitter:

Hi Dan and Rob, I'm looking into your issue now. Thanks for your patience!

Mark started following the problem ""Something is technically wrong" everywhere" in Twitter.

Mark started following the problem ""Something is technically wrong" everywhere" in Twitter.

Mark replied on June 11, 2008 06:32 to the problem ""Something is technically wrong" everywhere" in Twitter:

zcott, MRiGnS and sthulbourn your accounts have been fixed. Please give it another go and let us know if you're still experiencing errors.

Mark started following the problem "Failed recovery of deleted account" in Twitter.

Mark replied on June 11, 2008 06:29 to the problem "Failed recovery of deleted account" in Twitter:

Adeel, your account has been fixed up. Please give it another try and let us know if it's still acting up.