Martin's dashboard

Martin replied on November 20, 2009 14:46 to the question "Ugly ad on facebook bad" in Issuu:

I know it's not perfect. The Share feature automatically grabs whatever image it can find, and it only finds that one since our content is in Flash.

Martin replied on November 20, 2009 14:45 to the question "Smartlook problem: No "" tag in my php site templates." in Issuu:

Sounds like you are using a CMS system. In that case contact your provider and have them add support for Smart Look.

Martin set one of Martin's replies as an official response to "My document is viewable in everything except IE; have done all recommended updating, please help!" in Issuu

Martin replied on November 20, 2009 14:44 to the question "My document is viewable in everything except IE; have done all recommended updating, please help!" in Issuu:

Hi Kathleen

Are you using a 64-bit version of Windows?

Currently Flash Player is support only on 32-bit browsers. You can run a 32-bit version of Flash Player on a 32-bit version of a browser, which in turn can run on a 64-bit version of the OS (Windows).

Some documentation from Adobe:

http://kb2.adobe.com/cps/000/6b3af6c9...
http://labs.adobe.com/technologies/fl...

They're going to introduce a 64-bit version of Flash Player with version 10.1.

Martin replied on November 20, 2009 14:42 to the question "24 doc limit on free account? PDFs vanishing" in Issuu:

Hi there.

There is no limit - and we never remove uploads.

Martin replied on November 20, 2009 14:41 to the question "Images" in Issuu:

You are using unsupported design features. Find help here
http://getsatisfaction.com/issuu/topi...
http://getsatisfaction.com/issuu/topi...

Martin replied on November 20, 2009 14:40 to the question "Why does the file crash on my website when it didn't last month?" in Issuu:

That's because one or more pages are too complex: http://getsatisfaction.com/issuu/topi...

Martin replied on November 20, 2009 14:40 to the question "I'm having trouble embedding Shelf into Joomla" in Issuu:

I suggest you try Joomla forums for this matter. The current code is mainly for HTML.

Martin set one of Martin's replies as an official response to "automatically open in full screen mode?" in Issuu

Martin replied on November 20, 2009 14:35 to the question "automatically open in full screen mode?" in Issuu:

Hi Leslie.

Sorry, this can't be done.

Martin replied on November 20, 2009 14:34 to the question "How to change profile address" in Issuu:

Sorry, that can't be changed. You will have to create another account.

Martin set one of Martin's replies as an official response to "Smartlook chrashes explorer?" in Issuu

Martin replied on November 19, 2009 13:23 to the question "Smartlook chrashes explorer?" in Issuu:

Hi Kristján

It's probably the document, not Smart Look, that's the problem. http://getsatisfaction.com/issuu/topi...

Martin replied on November 19, 2009 13:22 to the question "Why does page turning animation and zoom functionality not work on a Toshiba Tecra running IE 6.0?" in Issuu:

Hi Jon.

We do support IE 6. Which OS are you running?
Please let us know exactly what happens and share a screenshot.

Martin set one of Martin's replies as an official response to "My document appears as inappropriate for some users, how can I change this?" in Issuu

Martin replied on November 19, 2009 13:20 to the question "My document appears as inappropriate for some users, how can I change this?" in Issuu:

Hi Alexandre.

You must have selected Child safe = No (Contains pornography / violence) when uploading.

Martin set one of Martin's replies as an official response to "Smart look constantly failing" in Issuu

Martin replied on November 19, 2009 12:57 to the question "Smart look constantly failing" in Issuu:

Hi Aaron.

Smart Look is using the same conversion frame work as with normal upload. Find help here for improving your publication: http://getsatisfaction.com/issuu/topi...

Martin set one of Martin's replies as an official response to "Safari browser crash using Embed function" in Issuu

Martin replied on November 12, 2009 16:10 to the question "Safari browser crash using Embed function" in Issuu:

Thanks for posting this. Here's the reason why it crashes:

Currently Flash Player is only supported on 32-bit browsers. You can run a 32-bit version of Flash Player on a 32-bit version of a browser, which in turn can run on a 64-bit version of the OS (Windows).

Some documentation from Adobe:

http://kb2.adobe.com/cps/000/6b3af6c9...
http://labs.adobe.com/technologies/fl...

Adobe's going to introduce a 64-bit version of Flash Player with version 10.1.

Unfortunately that's how it is and we can't do much about it, I'm afraid.