Masashi Ueno's dashboard

Although a plugin upgrade resolved this issue for us:

http://getsatisfaction.com/balsamiq/t...

we have now run into other problems with the "Error #2032" popup. I looked at the other support topics with the same error, but they do not seem to apply in our case. After the upgrade, most pages work fine with the "Add UI Mockup" option. However, several specific pages show the 2032 error when "Add UI Mockup" is selected. I can;t figure out why some pages work and others don't.

It's possible this is related to a problem related to the upgrade. In our Confluence Plugin Manager and Plugin Repository, an entry shown as "unknown" appears in both spots. I have filed a support case with Atlassian for help with those. Do you believe these are releated? If not how can I troubleshoot the 2032 problem?

We ran into a problem that is similar to a previous post

http://getsatisfaction.com/balsamiq/t...

however, we have not done any upgrades recently. We are currently running Confluence 2.10.2 and Balsmaiq plugin 1.6.14. The output is below. This is the first time we have encountered this, I believe. Can you assist?

Cause
java.lang.NullPointerException
at com.balsamiq.confluence.plugins.mockups.MockupsServlet.service(MockupsServlet.java:381)

Stack Trace:[hide]
java.lang.NullPointerException
at com.balsamiq.confluence.plugins.mockups.MockupsServlet.service(MockupsServlet.java:381)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120)
at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:28)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427)
at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:57)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)

Referer URL
http://origin/download/resources/com....

Confluence Application Information
Build Information
buildNumber: 1518
upTime: 3 months, 8 days, 2 hours, 21 minutes, 34 seconds
devMode: false
version: 2.10.2
home: /app/atlassian/confluence/data
Unique ID: 0x00000123E2DE2E0F0A9B01BCED709A330943144DB939D13DC4A0EEE04BEB8256

Server information
Application Server: Apache Tomcat/6.0.14
Servlet Version: 2.5
Database Dialect: com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name: com.mysql.jdbc.Driver
Database Driver Version: 5.0
Database Name: MySQL
Database Version: 5.0.77-community
Database Transaction Isolation: Repeatable read Database Latency: 0

Memory Information
Total Memory: 1014 MB
Used Memory: 710 MB
Free Memory: 304 MB

System Information
userName: root
favouriteColour: Gamboge
time: 10:48:42
javaVm: Java HotSpot(TM) Server VM
operatingSystemArchitecture: i386
date: Tuesday, 22 Sep 2009
operatingSystem: Linux 2.6.9-42.0.10.ELsmp
jvmVersion: 1.0
userTimezone: America/Los_Angeles
fileSystemEncoding: UTF-8
jvmImplementationVersion: 1.5.0_11-b03
appServer: Apache Tomcat
javaVendor: Sun Microsystems Inc.
javaVersion: 1.5.0_11
javaRuntime: Java(TM) 2 Runtime Environment, Standard Edition
jvmVendor: Sun Microsystems Inc.

Cluster Information
Not clustered.

Plugins
Adaptavist Content Formatting Macros (com.adaptavist.confluence.contentFormattingMacros, Version: 1.6.9)
Adaptavist Rate Macro (com.adaptavist.confluence.rate, Version: 2.0.2)
Add Content Menu Sections (confluence.menu.add, Version: 1.0)
Admin Sections (confluence.sections.admin, Version: 1.0)
Advanced Macros (confluence.macros.advanced, Version: 1.5.5)
Attachment Actions (confluence.sections.attachments, Version: 1.0)
Attachment Extractors (com.atlassian.confluence.plugins.attachmentExtractors, Version: 1.0-SNAPSHOT)
Balsamiq Mockups (com.balsamiq.confluence.plugins.mockups, Version: 1.6.14)
Basic Macros (confluence.macros.basic, Version: 1.4)
Browse Menu Items (confluence.sections.browse, Version: 1.0)
Calendar Plugin (confluence.extra.calendar, Version: 2.7.2)
Chart Plugin (confluence.extra.chart, Version: 1.13)
Clickr Theme (com.atlassian.confluence.themes.clickr, Version: 2.3)
Code Macro (confluence.macros.code, Version: 1.5)
Comment Action Sections (confluence.comment.action, Version: 1.0)
Composition Plugin (net.customware.confluence.plugin.composition, Version: 2.3.4)
Confluence Atlassian Plugin Repository (confluence.repository.client, Version: 2.1.1)
Confluence Attachments Plugin (confluence.extra.attachments, Version: 2.15)
Confluence Blogging RPC Plugin (com.atlassian.confluence.plugins.xmlrpc.bloggingrpc, Version: 1.2.4)
Confluence Contributors Plugin (com.atlassian.confluence.contributors, Version: 1.2.1.1)
Confluence HTML Macros (confluence.macros.html, Version: 1.6)
Confluence Remote API (confluence.extra.confluencerpc, Version: 2.10.2)
Confluence Usage Stats (com.atlassian.confluence.ext.usage, Version: 0.8)
Content Action Menu Sections (confluence.content.action.menu, Version: 1.0)
Content Buttons (confluence.sections.page.temp, Version: 1.0)
Content Metadata (confluence.sections.content.metadata, Version: 1.0)
Core Extractors (confluence.extractors.core, Version: 1.4)
Core Listeners (confluence.listeners.core, Version: 1.3)
Core Path Converters (confluence.converters.core, Version: 1.0)
Core Startup and Shutdown (confluence.lifecycle.core, Version: 1)
Dashboard Macros (confluence.macros.dashboard, Version: 1.6)
Default Theme (com.atlassian.confluence.themes.default, Version: 1.0)
Did You Mean Index Building Interface (confluence.sections.admin.indexing, Version: 1.0)
Dynamic Table Macros (revere.confluence.dynamictable, Version: 1.2)
Dynamic Task List 2 Plugin (confluence.extra.dynamictasklist2, Version: 3.1.1)
Edit Profile Sections (confluence.sections.profile.edit, Version: 1.0)
French language pack (confluence.languages.fr_FR, Version: 1.13)
Gallery (com.atlassian.confluence.extra.gallery, Version: 1.2.0)
German language pack (confluence.languages.de_DE, Version: 1.7)
Global Dashboard Actions (confluence.sections.dashboard.global, Version: 1.0)
Global Labels Sections (confluence.sections.labels, Version: 1.0)
Graphviz Plugin (com.atlassian.confluence.extra.graphviz, Version: 1.1.0)
HTML Plugin (org.swift.confluence.html, Version: 3.1.0)
IM Presence NG Plugin (confluence.extra.impresence2, Version: 2.3)
Information Macros (confluence.extra.information, Version: 1.1)
JIRA Macros (confluence.extra.jira, Version: 2.8.13)
Layout Macros (confluence.extra.layout, Version: 1.3)
Left Navigation Theme (com.atlassian.confluence.themes.leftnavigation, Version: 2.4)
Live Search Macros (confluence.extra.livesearch, Version: 2.10)
Mail Page Plugin (com.atlassian.confluence.ext.mailpage, Version: 1.7)
Multi Excerpt (biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro, Version: 1.1)
News Tabs (confluence.sections.news, Version: 1.0)
Office Connector plugin (com.atlassian.confluence.extra.officeconnector, Version: 1.4.2)
Page Operations (confluence.sections.page.operations, Version: 1.0)
Page Tabs (confluence.sections.page, Version: 1.0)
Page Tabs (confluence.search.mappers.lucene, Version: 1.0)
Page Tree (com.atlassian.confluence.plugins.pagetree, Version: 1.11)
Page View Links (confluence.sections.page.actions, Version: 1.0)
Profile Tabs (confluence.sections.profile, Version: 1.0)
Redirection Plugin (net.customware.confluence.plugin.redirection, Version: 2.3)
Search Web Interface (confluence.sections.admin.generalconfig, Version: 1.0)
Search Web Interface (confluence.sections.search.view, Version: 1.0)
Social Bookmarking Plugin (com.atlassian.confluence.plugins.socialbookmarking, Version: 1.2.4)
Space Actions Sections (confluence.sections.space.actions, Version: 1.0)
Space Admin Sections (confluence.sections.space.admin, Version: 1.0)
Space Advanced Sections (confluence.sections.space.advanced, Version: 1.0)
Space Browse Sections (confluence.sections.space.browse, Version: 1.0)
Space Item Tabs (confluence.sections.space, Version: 1.0)
Space Labels Sections (confluence.sections.space.labels, Version: 1.0)
Space Pages Sections (confluence.sections.space.pages, Version: 1.0)
System Web Resources (confluence.web.resources, Version: 1.0)
Table Plugin (org.swift.confluence.table, Version: 3.4.0)
Table of Contents Plugin (org.randombits.confluence.toc, Version: 2.4.10.1)
Tabular Metadata (confluence.extra.masterdetail, Version: 2.8)
TinyMCE Editor Plugin (com.atlassian.confluence.tinymceplugin, Version: 2.10.2)
Tracking Plugin (net.customware.confluence.plugin.tracking, Version: 2.4.1)
UWC Importer Admin Panel (com.atlassian.confluence.plugins.uwc.uwcimporter-adminpanel, Version: 1.1)
User Administration (confluence.admin.user, Version: 1.0)
User Lister (confluence.extra.userlister, Version: 2.4.2)
User Menu Sections (confluence.user.menu, Version: 1.0)
View Profile Web Interface (confluence.sections.profile.view, Version: 1.0)
WebDAV Plugin (confluence.extra.webdav, Version: 2.0.1)
Widget Connector (com.atlassian.confluence.extra.widgetconnector, Version: 1.3)
Wiki Renderer Components (confluence.renderer.components, Version: 1.0)
Request
Information
URL
http://origin/500page.jsp
URI
/500page.jsp
Context Path
Servlet Path
/500page.jsp
Headers (Limited subset)
host
origin
x-forwarded-for
10.155.0.140
user-agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; MDDR; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
cache-control
no-cache
Attributes
javax.servlet.forward.request_uri
/plugins/servlet/mockups
javax.servlet.forward.context_path
javax.servlet.forward.servlet_path
/plugins/servlet
javax.servlet.forward.path_info
/500page.jsp
javax.servlet.error.message
javax.servlet.error.exception
java.lang.NullPointerException
os_securityfilter_already_filtered
true
javax.servlet.error.request_uri
/plugins/servlet/mockups
com.atlassian.gzipfilter.GzipFilter_already_filtered
true
javax.servlet.error.status_code
500
javax.servlet.error.servlet_name
servlet-module-container-servlet
com.atlassian.confluence.web.ConfluenceJohnsonFilter_already_filtered
true
atlassian.core.seraph.original.url
/plugins/servlet/mockups
loginfilter.already.filtered
true
Confluence-Request-Time
1253641722292
sessioninview.FILTERED
true
Parameters (Limited subset)
mockup
NetworkTrafficSessionEditor
c
Edited UI Mockup <networktrafficsessioneditor>: Updated.
page
11342316
do
save
png
iVBORw0KGgoAAAANSUhEUgAAAowAAAJfCAYAAAD1mYdXAADZqklEQV
.
.
.
TZ0x21UxXyXcVuf/Ax6Z92DU25vaAAAAAElFTkSuQmCC
xml
<mockup> <controls> <control> <controlproperties> <text>Network%20Traffic%20Session</text> <topheight>26</topheight> </controlproperties> </control> <control> <controlproperties> <text>Traffic%20Control%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>Connect</text> </controlproperties> </control> <control> <controlproperties> <text>Disconnect</text> </controlproperties> </control> <control> <controlproperties> <text>Start%20Traffic</text> </controlproperties> </control> <control> <controlproperties> <text>Stop%20Traffic</text> </controlproperties> </control> <control> <controlproperties> <text>Start%20Capture</text> </controlproperties> </control> <control> <controlproperties> <text>Stop%20Capture</text> </controlproperties> </control> <control> <controlproperties> <text>Session%20Control%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>192.168.1.1</text> </controlproperties> </control> <control> <controlproperties> <text>Ping</text> </controlproperties> </control> <control> <controlproperties> <text>Get%20Stats</text> </controlproperties> </control> <control> <controlproperties> <text>Clear%20Stats</text> </controlproperties> </control> <control> <controlproperties> <text>Configuration%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>01234</text> <align>center</align> </controlproperties> </control> <control> <controlproperties> <text>Frame%20Rate%3A</text> <size>13</size> </controlproperties> </control> <control> <controlproperties> <text>Frame%20Size%3A</text> <size>13</size> </controlproperties> </control> <control> <controlproperties> <text>56789</text> <align>center</align> </controlproperties> </control> <control> <controlproperties> <text>Set%20Configuration</text> </controlproperties> </control> <control> <controlproperties> <text>Show%20Configuration</text> </controlproperties> </control> <control> <controlproperties> <text>Response%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>Connecting%20to%20192.168.1.34%20...%0AConnected%21%0A%20%0AStarting%20Transmit%20on%20port%2023%20...%0A%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%0AStopping%20Transmit%20on%20port%2023%20...%0A%20</text> </controlproperties> </control> </controls> </mockup>
Confluence User
jwhite
</networktrafficsessioneditor>