matt's dashboard

Josh replied on July 02, 2008 19:38 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Sandy is broken for me again...

Dougal replied on July 02, 2008 02:23 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Hi Rael. Just to let you know that Sandy is working for me now. I get email confirmations of reminders that I have made, and the reminders arrive via email and Twitter. Fingers crossed.

Tom replied on July 02, 2008 01:22 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

No. I almost never use twitter reminders, but I'm still not seeing emails. Or reminders at twitter.

A comment on the problem "Email reminders from Sandy have stopped." in I want Sandy:

Hi again, folks. Yes, this was indeed the same issue; I thought we had it licked but it seems not. I'll be tucking back into it now... I apologize for the interruption in service. —Rael – Rael Dornfest, on July 02, 2008 00:50

Rael Dornfest replied on July 02, 2008 00:43 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Hi folks,

I'm looking into this right now... it seems again to be related to Sandy having had some trouble with reminders going to Twitter — and we're working on isolating those two things so that this doesn't occur.

I'll post further in a few minutes.

Rael

Russ replied on July 01, 2008 23:25 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Same issue here. I had a reminder for today at 10am; finally got my Daily Digest at 5:20pm and still no reminder - email or SMS.

Dougal replied on July 01, 2008 22:08 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

I *did* receive both a mobile reminder (via Twitter) and an email reminder for an event scheduled at 7am Melbourne, Australia time.

However, I've just tested it again one hour later and now I'm having the same problem as BJ and remanc. Confirmation emails arrive, Sandy records the event but there's no email (or Twitter) notification.

If only Sandy were a little more reliable...

remanc replied on July 01, 2008 20:55 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

same here - just signed up for iwantsandy and i'm not getting any reminder emails as well (although i do get confirmation emails)

BJ replied on July 01, 2008 20:52 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

I'm still having problems with this. No digest this morning, no notifications. I get responses to my messages, but no reminders.

A comment on the problem "Email reminders from Sandy have stopped." in I want Sandy:

Thanks Rael. I was in a stinker of a mood yesterday so Sandy bore the brunt of my ire, but she's been super fabulous today. Very glad to be acquainted. Thanks again for the quick response.

Cheers,

Dougal – Dougal, on June 29, 2008 02:45

Rael Dornfest replied on June 29, 2008 01:18 to the question "Twitter - Sandy doesnt follow me" in I want Sandy:

Hi folks!

If you've not already done so, please visit http://twitter.com/s and 1. Un-follow Sandy, then 2. Re-follow her again.

If that still doesn't do the trick, please email help@iwantsandy.com with your twitter username and I'll ask Sandy personally to take care of it for you.

Rael

Scytale replied on June 29, 2008 00:33 to the question "Twitter - Sandy doesnt follow me" in I want Sandy:

I started to follow Sandy half an hour ago and she immediately followed me back.

brenton mumford replied on June 29, 2008 00:09 to the problem "Some daily and weekly reminders have stopped, some haven't" in I want Sandy:

mine is working okay right now ... started again the day after i left this comment, actually, but i can't say i'm particularly confident it'll be fixed forever ...

matt replied on June 28, 2008 15:44 to the question "Twitter - Sandy doesnt follow me" in I want Sandy:

I'm experiencing the exact same scenario as vmann. Sandy won't follow me but testing twitter works. I've tried follow s which didn't work either

vmann replied on June 28, 2008 15:21 to the question "Twitter - Sandy doesnt follow me" in I want Sandy:

So if this problem is fixed, why is S still not following me? How do I get her to follow me so I can send direct private messages to her via Twitter? I'm following her, "testing" my Twitter username via settings works (I get the "direct from s: Success!" message) but when a send twitter "d s hi" I still get "s does not follow you..."

Rael Dornfest replied on June 28, 2008 09:55 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Hi again, folks.

As I just posted at http://getsatisfaction.com/iwantsandy..., we've sussed out why Sandy got stuck and pinpointed the commonality with the last time this happened a couple of weeks ago.

We're working to make sure it doesn't happen again.

In the meantime, though, Sandy is back up to snuff and reminders are flowing.

I'm sorry that you were inconvenienced.

Rael

Rael Dornfest replied on June 28, 2008 09:49 to the question "Twitter - Sandy doesnt follow me" in I want Sandy:

Howdy folks.

We found where Sandy had become stuck and non-responsive and got her rolling again.

I'm sorry for the inconvenience.

Rael

Rael Dornfest replied on June 28, 2008 06:38 to the problem "Email reminders from Sandy have stopped." in I want Sandy:

Hi Rnv and Dougal!

Looking at this now I see that Sandy did indeed stop sending out many reminders and Daily Digests.

She's running through them right now and will be caught up shortly.

I am not sure why this happened but am checking into it and will post more the moment I know more.

I'm sorry to have inconvenienced you.

—Rael

matt started following the problem "Email reminders from Sandy have stopped." in I want Sandy.

matt started following the problem "Some daily and weekly reminders have stopped, some haven't" in I want Sandy.