Matt Johnson's dashboard

Matt Johnson started following the idea "Adopt Gravatar support" in Get Satisfaction.

Matt Johnson started following the idea "Invites - Be smart." in Spymaster.

Matt Johnson replied on April 27, 2009 05:48 to the question "Update NOT fixed" in WeGame.com:

Hi Philip,

Really sorry to hear the troubles you are having with the WeGame Client.

Unfortunately we do not use getsatisfaction.com as our main support system.

We have setup a wiki (help.wegame.com) for you to browse if its a question that can be answered there quickly, otherwise you may contact support at help [at] wegame.com

Regards,
Matt

Matt Johnson set one of Matt Johnson's replies as an official response to "how did wegame.com make a blog?" in WeGame.com

Matt Johnson replied on April 20, 2009 17:48 to the question "how did wegame.com make a blog?" in WeGame.com:

Hi Tim,

We modified a Wordpress.com theme to use for blog.wegame.com

We use Wordpress.com because we want a way to communicate in case of down time.

If you have any other questions regarding WeGame.com or the WeGame client, please refer to our Help Center at http://help.wegame.com or contact our support at help [at] wegame.com

Thanks!

Matt Johnson replied on April 11, 2009 21:50 to the question "WeGame indicator not showing up in WoW on Vista" in WeGame.com:

Hey Mike, sorry for your troubles. We don't officially use GetSatisfaction.com for support. Please reference our Help Center at http://help.wegame.com

Matt Johnson posted an update in WeGame.com on March 18, 2009 19:48:

Better Help

If you have questions about our site or our client please use our help wiki:

http://help.wegame.com

Matt Johnson set one of Matt Johnson's replies as an official response to "How do I delete a video?" in WeGame.com

Matt Johnson replied on March 18, 2009 19:35 to the question "How do I delete a video?" in WeGame.com:

Hi Chris,

If the video has more than 100 views, we don't let you delete it. If it has less than 100 views, you'll find a "delete video" link at the bottom left corner of the video you're watching.

If you have any more questions please refer to our help page:
http://help.wegame.com

Thanks!

Matt Johnson replied on March 12, 2009 23:45 to the problem "Failed login?" in WeGame.com:

Hi Eric,

Thanks for reporting this problem to us here on our Get Satisfaction page. Unfortunately we don't currently use this as our primary support center.

The best place to get a response is to use our Wiki or to contact us via our support email.

http://help.wegame.com/

http://blog.wegame.com/contact/

Sorry for the inconvenience.

Matt Johnson replied on March 05, 2009 05:05 to the idea "Trips Algorithm" in Trazzler:

Sounds great Adam, appreciate the prompt reply. Headed in the right direction for sure!

Matt Johnson shared an idea in Trazzler on March 05, 2009 04:43:

Trips Algorithm

I posted on twitter about my only problem with Trazzler. http://twitter.com/mattdetails/status...

It was misunderstood a bit, so I'll elaborate here. (Because I couldn't seem to find contact info)

When your going through the motions of looking at trips, and if you close the tab or leave that page (This page: http://img.skitch.com/20090305-biry71...) and want to go back through trips - it basically starts you over. There's probably a good chance if you hit next (or add another button for reject/dislike/no thanks) you probably have a pretty good reason for not wanting to go there.

The other thing I noticed is that the more you clicked next the farther away the trips got. Makes sense from a dynamic/algorithm perspective. But I guess, when I click on "Weekend" tags, I should be greeted with much much closer trips than thousands of miles away. Infact when I click weekend from the homepage I get every other state or country but the one I'm in.

/end critical feedback

Great service though so far, it's given me some really great ideas of places to go this summer that I had no idea were around me.

Matt Johnson started following the idea "rejecting trips?" in Trazzler.