Matthew Steinblock's dashboard

Matthew Steinblock reported a problem in Buxfer on October 17, 2009 19:09:

Scheduled bills not adding automatically

Scheduled bills not automatically adding transactions. This used to work. Now the bill just passes without adding it.

Matthew Steinblock started following the problem "bill reminders no longer automatically appear in my account" in Buxfer.

Matthew Steinblock replied on August 15, 2009 13:00 to the question "Priority Support" in Buxfer:

"On the other hand, questions through direct email receive individual attention and are answered as soon as possible"

Is your support queue really two months behind? The ONLY support request I have received an answer two was submitted over two months ago....I have yet to hear anything back about any of the others. There is nothing "priority" about that support. I ran into yet another issue today.

The first chance I get to move to some other site that does this same thing I will move. This is really frustrating. I am willing to pay for this service, I dont understand why it is so difficult to get support. Do you need to charge more to hire more help?

Matthew Steinblock started following the problem "What happened to the Budget tab?" in Buxfer.

Matthew Steinblock replied on July 11, 2009 14:13 to the question "Priority Support" in Buxfer:

I have used Mint, they have some issues too. Read thru their forums to see what others are saying. What blows my mind is that no one at Buxfer seems to be reading these posts. And I cant believe it takes two months to get back to a ticket I received....and it was not a support request, it was a request to add my bank. I would much rather see the software fixed and bug free before spending time adding banks.

Matthew Steinblock replied on July 08, 2009 00:33 to the question "Priority Support" in Buxfer:

Hey! I just got a reply to a support request!!! Of course I sent it over two months ago..... :(

Matthew Steinblock replied on July 06, 2009 20:51 to the question "Priority Support" in Buxfer:

What is very frustrating is that this software does everything I want it to do, at least when it is working correctly. I have tried Mint, Quicken Online, etc....they are all missing pieces. Wish this place would get their act together...I think they could make a really good go. Everyone seems to me MIA though....

Matthew Steinblock asked a question in Buxfer on June 30, 2009 13:57:

Priority Support

I am supposed to get "priority customer support" with my Pro subscription, yet I have not heard anything about any of my support requests. Just wondering what is going on.

Matthew Steinblock started following the idea "Projections based on past income/expenses" in Buxfer.

Matthew Steinblock replied on June 29, 2009 16:36 to the problem "Projections and budgets" in Buxfer:

That is the frustrating part, things seem so buggy that I have a hard time trusting anything. This website seems to be the only one I have found that incorporates all of the features I am looking for...now if it just worked correctly all of the time.

Matthew Steinblock started following the question "Budget Overall Spending From One Account." in Buxfer.

Matthew Steinblock reported a problem in Buxfer on June 29, 2009 15:12:

Projections and budgets

The only way that I can see the projection including the buget forcasts is to have all accounts selected for the projection. If I choose just one account, my checking account, then the budget amounts do not come out of the forcast. Is this by design?