Roger Neel's dashboard

Roger Neel set one of Roger Neel's replies as an official response to "Firefox - some graphics don't render" in mavenlink

Roger Neel replied on August 27, 2009 21:43 to the idea "Firefox - some graphics don't render" in mavenlink:

We have fixed any FF 2.0 related issues.

I urge our entire community to upgrade to FF 3.5 when you get a chance, if you're a Firefox user. We use it and love it!

Roger Neel started following the problem "The labels moved to the end of the story." in Pivotal Labs.

Roger Neel set one of Roger Neel's replies as an official response to "File Name Issue When Downloading" in mavenlink

Roger Neel replied on June 30, 2009 17:59 to the problem "File Name Issue When Downloading" in mavenlink:

Dave,

Thanks for the feedback and you'll be glad to know that we've fixed it! Take a look and make sure everything is working for you.

Roger

Roger Neel replied on June 19, 2009 21:43 to the idea "Link to Facebook" in mavenlink:

Karen,

Thanks for your suggestion! We're definitely working on some more social network connections (like facebook, twitter, etc). If you have any ideas on how you might like your facebook stuff integrated in with your Mavenlink profile, I'm all ears!

Otherwise, stay tuned!

Roger

Roger Neel replied on June 19, 2009 18:32 to the idea "change bid pricing - so both users can post not just end user" in mavenlink:

Kathy,

Thanks for the great feedback! We've actually got this in our current iteration plan - we're calling it "change orders" for obvious reasons :)

You should see that in the coming weeks. We also think it's a great addition to the system. For now, the system will allow your client to 'overpay' on a project if you need that flexibility.

Roger

Roger Neel replied on May 15, 2009 02:07 to the idea "Firefox - some graphics don't render" in mavenlink:

Hey Bill,

Thanks for the feedback! We're definitely big Firefox/Safari fans and our site is optimized for their use, so I have to say that I'm slightly embarrassed that you're having rendering errors. That said, I notice you're using Firefox 2, which we haven't tested much against, because we're all on FF3. There are definitely quite a few huge improvements made & security holes patched.

You can go to Mozilla.com to get the upgrade.

Also, while we're on the subject, keep an eye out over the next couple weeks for a new home page! In the meantime, we'll definitely take a look at some of the FF2 issues.

Roger

Roger Neel replied on May 08, 2009 01:20 to the problem "Delete My Account function missing" in mavenlink:

Darryl,

I completely agree with you - we will add this into our list of priorities and get it out there.

Roger

Roger Neel set one of Roger Neel's replies as an official response to "Problem with Search in Meet our Mavens" in mavenlink

mavenroger replied on May 08, 2009 01:16 to the problem "Problem with Search in Meet our Mavens" in mavenlink:

Ryan,

As Sean said above, thanks a bunch for logging this! You actually uncovered a strange bug we hadn't noticed - we're doing real time indexing, but we weren't re-indexing upon users *updating* their profiles. We prioritized it this afternoon and got it done.

It'll be pushed to production tonight or tomorrow at the latest (i.e. the next push...).

Without feedback like yours, who knows how long this would have been undiscovered - thanks again!

Roger

mavenroger replied on April 23, 2009 23:47 to the idea "Logout option" in mavenlink:

Hey Kristen,

You may have missed it in the upper right corner of the page - you'll see a few links above the search box (take a look at the below image).



You can "Sign Out" to log out of the system after logging in (right-most link).

If you'd like to change your password, you can click on Settings up there, which will take you to your account settings page. You should see a change password link on that page and it will guide you from there.

Keep the feedback coming! I'm looking forward to seeing your filled out profile.

Roger

mavenroger replied on April 20, 2009 22:39 to the idea "Feedback... much better" in mavenlink:

Tom, glad to see you're using the feedback widget - thanks for the advice and the positive feedback!

mavenroger replied on April 20, 2009 22:37 to the question "need stats on the project list" in mavenlink:

Got it! Yeah, that's something we're planning on adding in. I'll get it in our queue for sure.

mavenroger replied on April 20, 2009 22:36 to the problem "are email notifications working?" in mavenlink:

Darryl,

We just took care of this today - a bit of an oversight that emails weren't still being sent out upon new comments being created in the workspace. Sorry about that...hopefully your mood in this room improves after tonight's code push!

Roger

mavenroger replied on April 18, 2009 18:53 to the question "need stats on the project list" in mavenlink:

Darryl,

Do you mean the project list on the dashboard or the public project list? As we're just getting out of the gates and don't have many projects yet, we haven't done much collating of stats/numbers/etc. It's definitely something we're looking closely at...

Roger

mavenroger replied on April 18, 2009 18:51 to the idea "Mavenlink should show overall project progress as a graphic." in mavenlink:

Hey Darryl,

We're definitely working on overall status messaging and icons. Our workspace event feed is ordered by newest event at the top, so we're trying to make it easy to digest what the latest actions have been. We'd love to hear from users like you regarding some of the statuses that are required - we were definitely hesitant to guess before we see how our users use the system.

A few ideas we've had are that the maven should be able to flag a project as completed or in a draft status (as you pointed out) to let their client know that it deserves attention. The client should also be able to respond to that flag.

Keep the ideas coming,
Roger

mavenroger gave praise in ConceptShare on November 25, 2008 16:11:

excellent support experience

I just had an issue with PowerPoint step-throughs (large PPT's weren't stepping through) and support@conceptshare.com (specifically Matthew) was extremely responsive. He got back to me right away that the problem was being addressed yesterday and then it was fixed this AM.