Michael's dashboard

Michael replied on November 11, 2009 12:19 to the problem "Stuck at the office link is dead" in PTC University:

You can find this link on the side bar of the details page.

Michael reported a problem in PTC University on November 11, 2009 12:18:

Stuck at the office link is dead

Matt Toolan,
The link for the Stuck at office is dead and goes to a bad wcms page. I am not sure if that is a temp page, or if we linked the wrong location.

Can you let us know what that link should go to and create the WCMS page?

Michael replied on November 11, 2009 12:15 to the idea "The details page takes much to long to load" in PTC University:

I know that you did some work to speed this up, but I will tell you it's still not performing good enough for a smooth flow.

Should we talk to IT and provide these queries and see if they can speed them up? I know the DBA have experience in doing this, and can even create cached data views that will make this all work much faster.

Michael asked a question in PTC University on November 11, 2009 12:13:

Label needed on the details page that says that the location listed on the map are...

I think we need a label on the details page that says that the location listed on the map are in order of date or by location (whichever we choose).

This is based on usability feedback.

Here is a mockup...

Michael shared an idea in PTC University on November 11, 2009 12:05:

Sorting of locations on details page...

Locations on details page is not sorted correctly. Per the design, they should appear in order of the closest date. Right now there is no logic to the sort order, and it would be good for us to debate the right sorting order, as I can see location nearest sort order woudl be a good option too.

Michael reported a problem in PTC University on November 10, 2009 20:45:

Pass thru a location

I want to be able to pass a location to the search tool by way of the URL:

/courseScheduleSearch.jsp?locationSearch=waltham, MA

Doing so should load that location in the map and overide any IP location detection.

Michael replied on November 10, 2009 17:54 to the idea "Mockup Viewer" in Balsamiq:

I Love it. However some of my mockups are appearing with no links in the PDF. Should I send you these?

Michael replied on November 10, 2009 12:58 to the problem "USA - PA - York" in PTC University:

Michael reported a problem in PTC University on November 10, 2009 12:55:

USA - PA - York

On the main page, if I search for "Mold" you find a few courses in York, PA.

Next to the Register button is some text that lists the location. Why does the format show up this way?

USA - PA - York

I have been usability testing this and at least a few people don't understand this format.

Perhaps it should be:

York, PA, USA

Michael replied on November 10, 2009 12:50 to the idea "The details page takes much to long to load" in PTC University:

What is the status of this?

We really need to look into why this page loads much slower. Looking at the packets, I can see it spends its time processing the jsp. I think we need to iteratively shut off some features to discern where the bottleneck is.

I have a hunch it may be the "More Classes Portlet"

Michael set one of Rahul Deshmukh's replies as an official response to "Problem with clicking another product from the class detals page." in PTC University

Michael set one of Rahul Deshmukh's replies as an official response to "Error changing location from Details page" in PTC University

Michael set one of Rahul Deshmukh's replies as an official response to "Role selection utility links dont work when on the Roles page." in PTC University

Michael marked one of Rahul Deshmukh's replies in PTC University as useful. Rahul Deshmukh replied to the problem "Role selection utility links dont work when on the Roles page.".

Michael set one of Rahul Deshmukh's replies as an official response to "The feedback widget does not appear on the details page or roles page." in PTC University

Michael marked one of Rahul Deshmukh's replies in PTC University as useful. Rahul Deshmukh replied to the problem "The feedback widget does not appear on the details page or roles page.".

Michael asked a question in Balsamiq on November 09, 2009 12:32:

White backdrop

I am making some screen-casts of my mockups using the linking to show workflow. However the background in presentation mode is not white and is gradient. This causes my video is look really bad as it cannot reproduce that many colors.

Is the an option to set the backdrop color?

Michael asked a question in PTC University on November 07, 2009 17:11:

We really should move the "Training locations near"

We really should move the "Training locations near" links to be just below the map. Its down the bottom of the page after all the locations and people wont find it. I feel its important to be able to find these.

Here is my proposal.

Michael reported a problem in PTC University on November 07, 2009 17:04:

Worlwide link

If I click the more training location links and select Worldwide, I expect the map to update and show a worldwide zoomed view.

Michael reported a problem in PTC University on November 07, 2009 17:02:

Usability problem on clicking Register

I've done some usability testing on users and have found that many are confused by the register button on the main page. When they click this, they expect to be taken directly to a signup form. However in our design, we show the details page with a register panel open.

Only problem is that the panel is not noticeable and if on the right and most likely below the scroll area.

I know we changed our original design to add a register button, however I think we need to rethink where the register button takes you.

One idea is to redesign the details page so the form is on the left. Or change the name of the Register button to Details.