Matt B.'s dashboard

Matt B. reported a problem in Microsoft Corporation on October 24, 2009 16:58:

Pre-order delays are unacceptable

I pre-ordered a copy of Windows 7 using the Microsoft Store site on 7/30/2009. The product did not ship until 10/22/2009 and I am not going to get it until 10/28/2009.

I also didn't receive a shipping notification e-mail, I had to log back into my account to get this.

Just as a comparison, your competitors can deliver a new operating system to me the day the product is released. Microsoft apparently cannot.

It's time you get with the program. I could have purchased this in the store, I pre-ordered it for the convenience, but I guess that was the wrong move.

Matt B. reported a problem in Apple on October 24, 2009 12:57:

The seek bar on the new Quicktime is too small

The new Quicktime 10 is nice with it's limited player window and features, but the one thing that is annoying is the size of the seek bar. The larger the player window gets the larger it should get just like the old versions so that we can have greater precision in seeking through video.

Matt B. shared an idea in 37signals on September 22, 2009 14:31:

Source Code Highlighting

It would be great if the messages tool would allow for code highlighting so that we could share source code between employees. This library would make it easy for you to add this functionality: http://code.google.com/p/syntaxhighli...

Matt B. shared an idea in blackbaud on September 17, 2009 13:27:

Create a system status blog

Engineering should publish a blog with all of the currently known issues with the Sphere system similar to what major hosting companies do (ie http://status.mosso.com/). This would help customers better time and determine deployments of new technologies and campaigns.

Matt B. replied on September 09, 2009 13:37 to the problem "Support other Browsers other than IE" in blackbaud:

In the CMS, under Administer > Privileges > Admin Groups you cannot add people to a group in anything other than IE

Matt B. started following the idea "OpenTable integration with Google calendar" in OpenTable.

Matt B. replied on August 27, 2009 23:28 to the problem "Time to Ditch Digital River Microsoft!" in Microsoft Corporation:

The order # was 460052291

Matt B. replied on August 26, 2009 02:44 to the problem "Time to Ditch Digital River Microsoft!" in Microsoft Corporation:

I ordered the standard version of office, the download contained the home and student edition. I need the exchange server support so that wasn't going to cut it, not to mention the fact that it was entirely the wrong product! I went three days without any response from Digital River and eventually asked for a refund on the entire purchase and went to my local Apple store to purchase a DVD of the product.

Matt B. gave praise in TripIt on August 26, 2009 02:41:

Great Customer Service!

Excellent customer service, everytime I ask a question I get a honest, real response from a human being, no canned message with a 100% working solution. Great job!

Matt B. reported a problem in Microsoft Corporation on August 14, 2009 21:15:

Time to Ditch Digital River Microsoft!

It's time to ditch Digital River for fulfillment of your Office 2008 products for the Mac. They can't deliver the software correctly and their customer service is horrific.

Matt B. replied on August 14, 2009 15:30 to the problem "Support Mac clients for Microsoft Communication Services" in Comcast:

Update on this.... for those of you who want to use your Microsoft Communication services on your mac. Download the latest update to Entourage here: http://www.microsoft.com/mac/download... and you will be able to setup Microsoft Exchange on Comcast.

Matt B. shared an idea in eVite on August 03, 2009 00:37:

iPhone Application

How is it that eVite does not have an iPhone application yet? It seems like this is a no-brainer for them to remain the top invitation service.

Matt B. shared an idea in eVite on August 03, 2009 00:35:

iCal subscriptions to personal events

eVite really needs iCal subscriptions for individual users that allow us to subscribe to our invitations on our personal calendars.

Matt B. shared an idea in Apple on July 30, 2009 19:18:

Add DVR functionality to AppleTV

I'm currently stuck with Windows Media Center as a computer-based DVR. It's full of bugs, it only uses outdated Windows video forms, it won't sync to my portable devices. There's got to be a better way. Apple has it halfway perfect with the AppleTV, just add the DVR with dual TV tuners and you can replicate the iPhone craze with our TVs.

Matt B. reported a problem in Network Solutions on July 30, 2009 17:12:

Shady WHOIS listings to prevent transfers

Network Solutions is listing no.valid.email@worldnic.com in WHOIS listings, despite our requests to have our own e-mail. This technique is preventing us from transferring our domain to a different registrar.

Matt B. replied on July 30, 2009 13:25 to the problem "Support other Browsers other than IE" in blackbaud:

When editing a fund or designation, the hover over menu flys up to the upper left corner of the browser, not allowing you to edit the fund.

Matt B. replied on July 30, 2009 13:24 to the problem "Support other Browsers other than IE" in blackbaud:

You can only create segments in Sphere using Internet Explorer, the menus to create, edit and delete segments do not appear.

Matt B. reported a problem in blackbaud on July 30, 2009 13:23:

Support other Browsers other than IE

Sphere overall needs better support for browsers other than Internet Explorer. If you run into compatibility issues, please document them in this thread.

Matt B. replied on July 29, 2009 18:52 to the problem "Import Errors With No Feedback" in blackbaud:

Partially fixed this problem ourselves. Make sure that when you import a file using the import tool that non of your column headers contain spaces.

Matt B. reported a problem in Virgin America on July 29, 2009 13:08:

Much Needed Instant E-mail Confirmation

When you purchase a ticket online people expect some type of e-mail confirmation. My e-mail confirmation didn't arrive for 45 minutes after I booked the trip and there was no confirmation in my Elevation profile that I had booked either causing me to have to call and confirm my flight. Even if you cannot send the receipt immediately you should send an e-mail with the confirmation number.