Mike C's dashboard

Mike C replied on April 21, 2009 17:55 to the question "Shops on facebook and Myspace ceased to function.. were working fine." in Cartfly:

Awesome! I'm glad it's working for you. Thanks for the recommendations, we've worked really hard on this, and it's good to see happy merchants! Nice wake-n-bake design -very funny!

Mike C replied on April 21, 2009 16:22 to the question "Shops on facebook and Myspace ceased to function.. were working fine." in Cartfly:

Your store is working again!

Just a little tip: if you want your store to show larger images, in the "Card Stack" style by default, modify your embed code so that your store URL:

http://nlclothing.cartfly.com/bin/sha...

says this:

http://nlclothing.cartfly.com/bin/sha...

It will probably look a lot better in MySpace while you only have two products in the store.

Don't hesitate to let us know if you have any more questions or issues!

-Mike

Mike C replied on April 19, 2009 14:06 to the question "Shops on facebook and Myspace ceased to function.. were working fine." in Cartfly:

We'll be happy to help resolve this problem. Let's start with MySpace. Please share the url to the store that isn't working, and we'll take a look.

Thanks!

-Mike

Mike C replied on April 07, 2009 20:42 to the problem "CHECKOUT PROBLEMS!!!!" in Cartfly:

The checkout problem is fixed. Thank you for pointing it out, and for your persistence. Please don't hesitate to reach out to us again here on GetSat if you run into any problems!

Mike C replied on April 07, 2009 17:57 to the problem "CHECKOUT PROBLEMS!!!!" in Cartfly:

OK, I see the problem now. We'll fix it asap and get back with you!

Mike C replied on April 06, 2009 17:48 to the problem "CHECKOUT PROBLEMS!!!!" in Cartfly:

I just tested on four different computers and was able to check out on all of them. For us to be able to help, we need to know what the error page says.

Mike C replied on April 05, 2009 01:51 to the question "Embeded stores not showing up" in Cartfly:

Do you have the URI to the page that contains the broken embed? We'll need that before we can begin to help.

Mike C replied on January 20, 2009 18:39 to the problem "Ack! Robot replaced my store!" in Cartfly:

Sorry for this issue, it is fixed.

Mike C set one of Mike C's replies as an official response to "CartFly is not loading in Facebook" in Cartfly

Mike C replied on November 04, 2008 23:30 to the question "CartFly is not loading in Facebook" in Cartfly:

Anytime! I'm glad it's working for you. What's the URL of your store, in case anyone wants to check it out?

Mike C replied on November 04, 2008 23:08 to the question "CartFly is not loading in Facebook" in Cartfly:

To get your Cartfly ShopBOT into Facebook:

1. Important - log in to Facebook first.
2. Log in to your Cartfly admin section.
3. Click "Share" in the left column
4. Select "Facebook" from the "Where is this store going?" pull-down.

You will be asked to install the ShopBOT application. Follow the instructions, and the ShopBOT will be installed.

To get your store to appear in your Boxes tab:

1. Click the "Applications" button in the lower-left corner of your Profile or Home page on Facebook.
2. Choose "Edit" from the top of the pop-up menu.
3. Find the ShopBOT app in the list, and click the "Edit" button.
4. In the pop-up window, choose the "Profile" link.
5. Click the "add" link next to "Box"
6. Relish in the beautiful new process for managing your apps on Facebook

Mike C replied on November 04, 2008 21:16 to the question "CartFly is not loading in Facebook" in Cartfly:

David,

We are aware of some issues with the app on Facebook, and we are working hard to address them. The ShopBOT currently doesn't appear in its own tab. Unfortunately, with all of the changes happening at Facebook, it is difficult to keep an app stable at this time. We will make an announcement to our users when the Facebook App is back up and running.

Have you tried and failed to embed your store in the Boxes tab?

-Mike

Mike C replied on September 16, 2008 17:18 to the question "Back from vacation, but is my store?" in Cartfly:

It appears that your store is working. If you have placements that aren't working, please let us know what the URLs are and we'll check them out.

Mike C replied on September 15, 2008 03:10 to the problem "myspace blocked my cartfly" in Cartfly:

Jay,

The issue here is not a new one, what's different is how we worked around MySpace's crippling of Flash files when we implemented the new ShopBOT.

The issue is that Myspace doesn't allow Flash content to link to anything. The old widget used the standard MySpace workaround for this problem -an invisible button hacked into the embed code (the html code that you copy and paste to embed your widget). The invisible button sat on top of the "checkout" button in the widget, and handled the link to Cartfly. The problem with having taken that approach is that the invisible button doesn't go away when we release a new widget. With the invisible button in place, our hands are tied with any new designs, because clicking in that area of the widget always has to do the same thing -link to checkout. Therefore, we decided that we would prepare for the future and end the use of invisible buttons in our embed code.

Checkout on MySpace won't be handled this way forever. We are working on a solution that is closer to the ideal user experience. In the mean time, though, MySpace checkouts will require copy&paste of the url.

-Mike

Mike C replied on September 10, 2008 06:15 to the question "I cannot log on and my details are correct and was saved" in Cartfly:

Also, as an FYI, you can force your store to show the Card Stack product view by default. To do it, add "&template=stack_list" to the two URLs in the code you pasted into FreeWebs. You can replace the existing URLs in your code with this one:
"http://GalwayWholesaleMerchants.cartfly.com/bin/share.swf?cartfly=110849&template=stack_list"

Mike C replied on September 10, 2008 05:42 to the question "I cannot log on and my details are correct and was saved" in Cartfly:

Tim, when I visit that page, I see the your store at the bottom. If you're getting a white screen, the first thing you should try is making sure that the flash player is installed on your machine.

If that doesn't work, I'll need some more info about your system:
What operating system / version are you using?

What browser / version are you using?

Do you see the ShopBOTs (stores) on this page?

-Mike

Mike C replied on September 09, 2008 05:32 to the question "I cannot log on and my details are correct and was saved" in Cartfly:

OK, I just got the skinny on the PerfSpot admin. It is the same as the Cartfly admin :) So, let's debug the FreeWebs placement. Do you have a URL for the page that *should* be displaying the store? Let me know exactly what you're doing and I'll troubleshoot it.

Mike C replied on September 09, 2008 03:09 to the question "I cannot log on and my details are correct and was saved" in Cartfly:

I'm not sure that I understand what you are saying. You cannot log on to fix incorrect information that was saved? What is your store name, tagline, or subdomain? I can begin to troubleshoot the situation if you provide me with a little info.

Mike C replied on September 03, 2008 16:29 to the question "Is there a way to force Tile Stack view?" in Cartfly:

Hmmm... the code tags in here won't display the embed code. Here's an image of the code, in case it isn't working in your browser either!

Mike C replied on September 03, 2008 16:25 to the question "Is there a way to force Tile Stack view?" in Cartfly:

Good question, Alan! Yes, there is a way to force your ShopBOT to default to the 3D stack view. To do it, you'll have to edit your embed code for each placement on which you want the default behavior to change. (note, when your ShopBOT is 380x380, 3D stack view is already the default).

The part of the embed code that can affect this behavior is the url: "http://www..." To force your ShopBOT to display products in the 3D stack view, add "&template=stack_list" to the end of the url in both places the url appears in your embed code, as seen below:





Note, you can also modify the embed code to change the width and height values to change the size of your ShopBOT to better fit the container you embed it in.

Also note, when ShopBOTs are shared from your modified ShopBOT, the new ShopBOTs will exhibit the default behavior, not the changes you've made.