Melanie Baker's dashboard

Melanie Baker replied on September 21, 2009 14:07 to the question "PostRank not working in My Blog too" in PostRank:

Did you submit your blog to our system previously? I can't find it, which would certainly explain why the widget or anything else wouldn't work.

I've submitted it, and will check things out once it's processed. If it doesn't process, I'll ask the devs to check into what might be wrong with your feed.

Melanie Baker replied on September 18, 2009 18:54 to the question "topic recommendations" in PostRank:

Hello -- hmm, looks like something might be wrong with the route. I've asked the devs to take a look and will let you know as soon as we know more.

A comment on the question "Postrank Wordpress Plugin - When does it kick in?" in PostRank:

Hi Lee -- That's not actually broken. There are some differences in how the the rankings are calculated. There's more info on that here: http://blog.postrank.com/2009/01/07/p...

Let me know if you have any other questions. – Melanie Baker, on September 18, 2009 14:14

Melanie Baker replied on September 14, 2009 13:44 to the problem ""No data" with post rank 1.0 for my all posts!" in PostRank:

Hi Arash -- Thanks for letting us know. I've logged the issue and will let you know once we've figured out the problem.

Melanie Baker replied on September 10, 2009 20:04 to the question "how to create a subscription with api?" in PostRank:

I am told this was taken care of separately, so I'll close this.

Melanie Baker replied on September 10, 2009 18:46 to the problem "Top Posts Widget duplicates entries after blog URL change (when RSS URL remains the same)" in PostRank:

Hi Sean - Are you seeing duplicates in recent posts, or just still in old ones?

Melanie Baker replied on September 09, 2009 13:50 to the problem "Feed not updating" in PostRank:

And now when I went to check it, both the page and the feed come up fine for me... (Hence the crux of the problem -- it's been nearly impossible to pin down.) I can ask the guys to take another look.

Melanie Baker set one of Melanie Baker's replies as an official response to "Getting no results" in PostRank

A comment on the problem "Getting no results" in PostRank:

With new feeds, yes. The system has to go out and gather all the posts in the feed, and all the engagement metrics for all the posts, which can take a bit of time, especially if a lot of feeds have been submitted, and it has to do all the gathering for all of them. – Melanie Baker, on September 04, 2009 17:33

Melanie Baker replied on September 04, 2009 14:05 to the problem "Getting no results" in PostRank:

Posts and metrics are showing up for this feed for me now: http://www.postrank.com/feed/af9e7e14...

If you had just added the feed and weren't seeing any content, it might just have been that it was taking a bit of time to gather and analyze all the engagement.

Let me know if you still see issues with it on your end.

Melanie Baker set one of Melanie Baker's replies as an official response to "Post scores not reflecting recent comments" in PostRank

Melanie Baker replied on September 01, 2009 14:56 to the problem "Post scores not reflecting recent comments" in PostRank:

A larger scale fix for this issue has been implemented. If anyone still notices any comments quirks, however, please let us know.

Melanie Baker set one of Melanie Baker's replies as an official response to "PostRank also for Feedly?" in PostRank

Melanie Baker replied on August 28, 2009 12:51 to the idea "PostRank also for Feedly?" in PostRank:

Well, you're not the first person to make the request, and we did approach them, but there wasn't really any interest. So I'm afraid there isn't a lot we can do. I guess just keep bugging them and perhaps in the future we can work together. :)

Melanie Baker replied on August 26, 2009 15:13 to the problem "friendfeed not showed in all posts" in PostRank:

We're deploying a new and updated FriendFeed consumer today, which should resolve any issues with FriendFeed items not being calculated.

Melanie Baker set one of Melanie Baker's replies as an official response to "PostRank not showing up. :-(" in PostRank

Melanie Baker replied on August 26, 2009 14:59 to the problem "PostRank not showing up. :-(" in PostRank:

Sorry for the delay in clearing this up. Posts are showing now: http://www.postrank.com/feed/2e0cf133... and when I plugged your feed into the widget builder, posts came up correctly: http://feeds.feedburner.com/MarillaWex

Melanie Baker replied on August 14, 2009 16:33 to the problem "postrank refresh issue" in PostRank:

Hi Andrew - my apologies, I'd started a response to you and just now noticed it's in draft still...

I've logged your issue with the developers, and will let you know once we've sorted things out.

Melanie Baker replied on August 12, 2009 21:14 to the question "How to remove PostRank?" in PostRank:

If you've been using the Greasemonkey script, you'll need to uninstall that. In Firefox, you'd click on Tools, then Greasemonkey, then Manage User Scripts. In the window that pops up, there'll be an item probably called AideRSS Google Reader Integration. Click on it to select it, then click Uninstall. You may have to restart Firefox for the change to take effect.

You may also want to check if you happened to install the extension version of as well. For that one, in Firefox, you'd click Tools, then Add-ons, and in the window that pops up, look for a PostRank or AideRSS item, and disable or uninstall it, then restart Firefox.

A comment on the question "Duplicate posts on Top Blog Posts Widget" in PostRank:

Great, thanks! I'll ask one of the developers to take a look. The most common cause of this happening is that some platforms slightly change a post's URL if it gets re-published after the initial publishing. However, there are a couple other possibilities, too. I'll let you know once we know more. – Melanie Baker, on August 12, 2009 19:59