Melissa Knight Spangler's dashboard

Melissa Knight Spangler promoted an official reply to a topic that has since been deleted from Amistaff Healthcare Technology. see the change log

Melissa Knight Spangler replied to a topic that has since been removed from Amistaff Healthcare Technology. see the change log

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "PCT Certifications - Need a Test for these people!" in Amistaff Healthcare Technology

Melissa Knight Spangler replied on July 27, 2009 17:25 to the idea "PCT Certifications - Need a Test for these people!" in Amistaff Healthcare Technology:

Thank you for the great idea! We love getting suggestions to continue to grow our exam library! I have submitted your idea to our clinical department! We will keep you up-to-date as new exams are validated and become part of our library!

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "Can't figure out what I'm missing." in Amistaff Healthcare Technology

Melissa Knight Spangler replied on July 24, 2009 12:34 to the problem "Can't figure out what I'm missing." in Amistaff Healthcare Technology:

Good morning! When filling out an application, incomplete areas will highlight in yellow. However, on some computers the yellow does not display. Please feel free to contact our customer service department, and we would be happy to take a look at what is missing.

Melissa Knight Spangler replied on May 14, 2009 12:54 to the question "Can I track guaranteed hours on contracts?" in Amistaff Healthcare Technology:

BlueSky certainly has the ability to track guaranteed hours for you!

After assigning a need, the contract information generates automatically for you. One of the pieces tracked within the contract are the caregiver’s guaranteed hours.



After timesheets have been processed in BlueSky, you will be reminded if a caregiver did not make the guaranteed hours for the time period. The guaranteed hours automatically pull into payroll for you, with the option to easily remove or make adjustments.



Guaranteed hours are clearly defined on the invoice with a note indicating the total number of guaranteed hours being invoiced.

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "Can I track guaranteed hours on contracts?" in Amistaff Healthcare Technology

Melissa Knight Spangler asked a question in Amistaff Healthcare Technology on May 14, 2009 12:47:

Can I track guaranteed hours on contracts?

My contracted/travel staff is guaranteed a minimum number of hours per week while on assignment. If they do not meet this amount of hours, we add the additional hours into their pay and our invoice to the client. Can you track this for us?

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "How do I view a history of removed exams?" in Amistaff Healthcare Technology

Melissa Knight Spangler replied on May 12, 2009 18:46 to the question "How do I view a history of removed exams?" in Amistaff Healthcare Technology:

After an exam is removed within NurseTesting, you have the ability to view a history of exams removed.

To view exam removal history:

1. Log into NurseTesting.


2. Select the Exam Activity tab.


3. Within the exam activity tab, select the option for "removal history."

• Use the "removed within" drop down box to view the complete removal history, or the past 60, 80, 90 or 120 days. Be sure to click "select" after either option has been changed to create the new view.


• Use the date fields to view a specific date range.

Melissa Knight Spangler asked a question in Amistaff Healthcare Technology on May 12, 2009 18:37:

How do I view a history of removed exams?

I have deleted exams in the past. How can I see what has been removed?

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "How do I delete a caregiver in NurseTesting?" in Amistaff Healthcare Technology

Melissa Knight Spangler replied on May 12, 2009 18:31 to the question "How do I delete a caregiver in NurseTesting?" in Amistaff Healthcare Technology:

Caregivers can be deleted from NurseTesting only if they have not completed an exam, checklist, or document. If a caregiver has completed an exam, checklist, or document, they can be archived. This will inactivate your caregiver, but save the results of any assessments completed. Archived caregivers can be unarchived at a later point, should you need to begin working with their information again.

To delete or archive a caregiver:

1. Find the caregiver within NurseTesting.


2. Select the edit information option.


3. The bottom of the page will give you the option to delete or archive the caregiver. Select the appropriate option and click update nurse.

Melissa Knight Spangler asked a question in Amistaff Healthcare Technology on May 12, 2009 18:22:

How do I delete a caregiver in NurseTesting?

I need to remove a caregiver that I will no longer be staffing.

Melissa Knight Spangler set one of Meredith Juengel's replies as an official response to "Is the date stored on your servers or are we responsible for the storing space?" in Amistaff Healthcare Technology

Melissa Knight Spangler marked one of Meredith Juengel's replies in Amistaff Healthcare Technology as useful. Meredith Juengel replied to the question "Is the date stored on your servers or are we responsible for the storing space?".

Melissa Knight Spangler set one of Melissa Knight Spangler's replies as an official response to "What is your policy regarding exam remediation?" in Amistaff Healthcare Technology

Melissa Knight Spangler replied on May 12, 2009 16:41 to the question "What is your policy regarding exam remediation?" in Amistaff Healthcare Technology:

NurseTesting.com provides for screening and competency assessments that have undergone a formal validation process to meet EEOC and Department of Labor Guidelines for hiring practices. It is our policy not to provide the answers to our exams in order to maintain the validity of our exam content. If we give out the answers to our questions, our exams are no longer valid.

Melissa Knight Spangler asked a question in Amistaff Healthcare Technology on May 12, 2009 16:40:

What is your policy regarding exam remediation?

I have clinicians that did not pass an exam. Do you take care of the remediation process? Can you assist me with this process?