Mengkiat's dashboard

Mengkiat replied on November 20, 2009 20:14 to the question "Why can't I playback Qik videos on my jailbroken iPhone 3GS using jailbroken qik version?" in Qik:

Hi,

The features of the Cydia and App Store Qik application is different. I have listed the difference in the url below:

http://qiksupport.pbworks.com/iPhone#...

Hope this helps.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 20, 2009 20:09 to the problem "Signer is not valid" in Qik:

Hi,

Could you try downloading it from Cydia or the App Store?

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 20, 2009 20:08 to the question "Blackberry 8900 gold/yellow round icon" in Qik:

Hi Reimar,

That should not be the case, could you redownload the application from "d.qik.com"? Also, the Blackberry version Qik is in early alpha and it might not work that perfectly. Do let me know if it works.

Mengkiat replied on November 20, 2009 20:06 to the question "Sign in problem" in Qik:

Hi,

Could you check to see that you are connected to the cell network or Wifi? You can test that by browsing the internet.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 20, 2009 18:12 to the problem "Video failed to stream & can't open 3gp file. Codec / header issue?" in Qik:

Hi,

I have received your email. Will get back to you.

Mengkiat replied on November 19, 2009 19:01 to the problem "Video failed to stream & can't open 3gp file. Codec / header issue?" in Qik:

Hi,

Could you send us your username and log files to android@qik.com?

We will assist you with your issue.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 19, 2009 18:31 to the question "Menus/buttons not displaying on HTC TP2" in Qik:

Hi,

Connect your phone to your PC and when it has been detected, open up the Qik folder and you should see a "log" folder. The log files are located inside the "log" folder. They are in .txt format.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 19, 2009 18:21 to the question "Have a Samsung Jack - no audio... ?" in Qik:

Hi,

Could you send us your log files to support@qik.com? Do indicate your username and the issue that you are having.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 18, 2009 21:21 to the question "can't run on HTC HD2 :(" in Qik:

Hi,

Could you try downloading it from "d.qik.com" from your cell phone browser?

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 18, 2009 21:19 to the question "Have a Samsung Jack - no audio... ?" in Qik:

Hi,

Audio should be functioning for your phone. Could you try downloading the software again from "d.qik.com" on your cell phone browser?

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries

Mengkiat replied on November 18, 2009 00:25 to the question "Qik Support for Blackberry Tour?" in Qik:

Hi, there is still no updates at the moment.

Mengkiat replied on November 17, 2009 22:45 to the question "Certificates problem" in Qik:

Hi,

Could I know what phone are you using?

Mengkiat replied on November 17, 2009 22:44 to the question "I can't connect on my blackberry curve 8320 on t-mobile." in Qik:

Hi,

Could you try the list of APN settings available in the url below:

http://qiksupport.pbworks.com/BlackBe...

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 17, 2009 22:23 to the question "Problem with Qik/Facebook." in Qik:

Hi Cyrus,

You have to set it up and authorized it under your network settings. I have pasted a url below for more information:

http://qiksupport.pbworks.com/Support...

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 16, 2009 21:11 to the question "videos merging into each other" in Qik:

Hi Jesse,

I have received your email. I am looking into it.

For more information on Qik support, you can visit and contribute at the website below:

http://qiksupport.pbworks.com/

Mengkiat replied on November 16, 2009 20:58 to the problem "Qik website freezes Firefox on Ubuntu." in Qik:

Hi,

Could you try again? Hope it works this time round.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 16, 2009 20:57 to the question "How can I tag videos uploaded to facebook?" in Qik:

Hi Glennerro,

That feature is currently not available. We will look into it and hopefully have it implemented.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 16, 2009 20:55 to the praise "Offline/online setting a great idea." in Qik:

Hi,

You should be able to do that on your phone. Simply go to settings and select "offline". When you are online, the videos will be uploaded automatically.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 16, 2009 20:52 to the question "How can you edit a video on qik" in Qik:

Hi,

At the moment, the Qik software is unable to do any video editing. However, you are able to edit the video title and description from the Qik settings.

Hope this helps.

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.

Mengkiat replied on November 13, 2009 23:12 to the problem "BB Curve not live streaming it sends it after I sign in again" in Qik:

Hi,

Could you check to ensure that your account has been linked up properly? I have included below the url that has more information and screenshots on how that can be done:

http://qiksupport.pbworks.com/Support...

Check out our wiki at http://qiksupport.pbwiki.com! Post your questions there or help a fellow Qik user answer their queries.